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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7865 results found

  1. Vouchers are great for our tanning system but putting someone in to redeem 5 minutes=1 voucher if people go 20 we have to click it 4 times for every check out. and in the wallet tab to void w have to do it one at a time also. would be nice and so much easier to type in how many we want to void or redeem depending on the task.

    1 vote

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  2. 2 votes

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  3. Ability to record which seller was responsible for selling a gift card to a client. Oftentimes a team member may push a gift card promotion and convince a client to purchase. This would be a way to report on those sales and recognize/reward sellers for their performance.

    3 votes

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  4. I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.

    3 votes

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  5. When booking a makeup service, make it more accessible or a requirement that the client has to choose what makeup counter they are wanting, or what MUA theyre looking for

    1 vote

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  6. The user interface for purchasing gift cards online is not very good. When a client gets to the screen to purchase a gift card all they will see is "Gift Card Amount" and then a button with the lowest suggested amount. There is no indication that you need to scroll down to see the other options. This is obviously confusing (and limiting) to clients, so it would be nice if you could clean this up so we're not missing out on bigger gift card sales.

    2 votes

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  7. When you are looking at, for example, a summary report for sales, and it says there were 14 transactions, if you click on 14, it will open up the data behind that number so you can look at the actual line by line 14 transactions that made up that data.

    3 votes

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  8. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    5 votes

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  9. It would be great if we could have more field auto populate and display on the overview page or as scheduling alerts. such as "Has an Allergy - see forms" or "Medical Alert - See forms" for important statuses such as pregnant/breastfeeding, or on antibiotics.

    2 votes

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  10. would like an easier way to use alle, aspire, and xperience rewards programs

    2 votes

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  11. Orders from vendors often contain tax/shipping charges. To align the exact amount charged on the order with the purchase order in Boulevard, it would be helpful to have these open fields available and reportable.

    2 votes

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  12. Please give us the option to require that staff collect credit card information prior to any service scheduled. Again, we are working hard at our small business just like those of you who started boulevard.

    With this being said these types of ideas that we suggest NEED administrative level feedback.

    We need to be able to require services scheduled on the backend have a credit card on file to minimize potential revenue loss. Workarounds are what I have started to tell other business owners what they are signing up for if they choose to work with this platform.

    I am…

    2 votes

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  13. Would be beneficial to able to see more New vs Returning data in reports.

    Examples:
    1) Referral Sources Report shows New Clients and Returning Clients, but then aggregates all the data for the rest of the report. Being able to filter the rest of the data (total sales and services, etc) for just new clients and just returning clients would show salons just how much revenue is coming in from new clients during a time period.

    2) Staff Performance Report shows New and Returning clients, but then aggregates sales and prebook rates. Separating prebook rates for New and Returning clients…

    3 votes

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  14. 3 votes

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  15. Being able to create an automated campaign to ask for google reviews, etc - would be great.

    5 votes

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  16. We would like an option to require certain bookings be back to back. Depending on Provider or service. This way, no gaps are created in our schedule.

    9 votes

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  17. I would like an automation during check out, after confirming total purchase another pop up to show clients what their total savings would be from today's purchase and from the last year total if they joined the VIP program and asking if they would like to join yes or no

    1 vote

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  18. Increase the value of gift card maximum, and allow for multiple gift cards to be purchased in one online session with the option to send to multiple individuals.

    1 vote

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  19. At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.

    8 votes

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  20. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    7 votes

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