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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8371 results found

  1. A docovia integration for GFE's would be incredibly beneficial to our practice.

    1 vote

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  2. 1 vote

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  3. 1 vote

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  4. Purchase orders need to have additional fields for information & costs of items like TAX, VENDOR SHIPPING, GRATIS, and MISCELLANEOUS ITEMS. Purchase order info needs to be entered so that it matches the actual P.O.

    This can get very confusing for managers/accounting when what they are seeing as the "received" total doesn't match the total of what was ordered? Not every spa tracks backbar, nor do we want to enter it all as "Product" but it would be nice to have a place to log it on the purchase order and know that it arrived if we needed to double…

    1 vote

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  5. It would be great to be able to schedule a membership payment/ membership sale to be a date in the future - Instead we are having to track it manually and manually sell them the membership on the date we want it to start

    23 votes

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  6. 3 votes

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  7. Ability to send an incorrect or incomplete chart back to a provider if a medical director will not approve the chart. The chart would then require the provider's attention to rectify the issues flagged by their medical director.

    6 votes

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  8. I check client frequency regularly for a variety of reasons. With the new update client frequency was removed and now I have to get creative with reports to view client frequency and quite frankly I can't figure it out. And it's important info I need at my fingertips!

    1 vote

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  9. the submit button on forms is hidden on a mobile phone and makes it impossible to submit, can you move the button?

    1 vote

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  10. All business owners like to run "New Client Specials". However Boulevard doesnt have an automated way to check their number and email against the database at checkout. We would like to see this feature so that new clients are checked to ensure they arent an existing customer. (yes people could just use a new email or number, but this would help)

    1 vote

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  11. It would be helpful if forms stopped people from using today's date for the Birthday entry field. I often have people enter today's date on forms when they are asked to enter their birthday. It would be nice if the form could recognize that it's not possible to be born today or even this month and be at an appointment.

    1 vote

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  12. We would love the ability to upload files to a patient’s record and choose which ones are visible in their patient portal. Our team needs to keep documents such as lab reports and test results on file, but we also need control over what patients can access. A “share with patient” option on each uploaded file would let us make selected documents available for patients to view or download while keeping other files for internal use!

    1 vote

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  13. This would disallow an appointment to be booked in the event the end of the appointment would land in the middle of a time block. Currently, if an appointment's end is just processing time, it allows for the appointment to be booked with an overlap of a staff member's time block. This leads to the client being done with their appointment before their provider is finished with their time block (break).

    1 vote

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  14.  For example, one service uses two different types of lasers. It is one appointment, one service, so we need the time blocked off for both resources so double booking doesn't happen

    2 votes

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  15. Ability to restrict offer code stackability / combination so an offer code can be built to only be redeemable on its own. This should be enforced during online booking and checkout to mitigate against clients seeing a discounted price before stacked offers are removed at checkout.

    1 vote

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  16. In the old Time Clock summary the staff was separated by name with totals for each staff member for the time period selected. In the new Time card entries report, the totals are by day and it makes calculating payroll more complicated and provides more possibility for errors since each day needs to be added up per staff member.

    The older layout for reports was more user friendly.

    1 vote

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  17. 2 votes

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  18. We have several add-on services that can be performed by other members of our team, that would be utilized by clients in online booking if they were available. Having the option to add-on, then select the professional within the add-on would open up more possibilities for the client. For example: Book a haircut with one person, then add a massage, facial, or sauna session (or all three), onto the haircut. It's a major lost opportunity not being able to do this.

    2 votes

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  19. Please give us the option to require that staff collect credit card information prior to any service scheduled. Again, we are working hard at our small business just like those of you who started boulevard.

    With this being said these types of ideas that we suggest NEED administrative level feedback.

    We need to be able to require services scheduled on the backend have a credit card on file to minimize potential revenue loss. Workarounds are what I have started to tell other business owners what they are signing up for if they choose to work with this platform.

    I am…

    6 votes

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  20. Add an option in the client summary to export a single PDF of all of their information (including demographic details, chart, forms and photos) so that it doesn't have to be done manually one by one when another provider requests the records.

    1 vote

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