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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7619 results found

  1. I would like an automation during check out, after confirming total purchase another pop up to show clients what their total savings would be from today's purchase and from the last year total if they joined the VIP program and asking if they would like to join yes or no

    1 vote

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  2. Increase the value of gift card maximum, and allow for multiple gift cards to be purchased in one online session with the option to send to multiple individuals.

    1 vote

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  3. At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.

    8 votes

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  4. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    7 votes

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  5. Be able to block off the schedule for certain services on certain days. For example: we have events on Thursdays and Fridays a couple times a month at a location other than our office that require appts. But we can't block our schedule for the day. People book other services than our event and we have to immediately reschedule because we won't be in person at the office. Does that make sense??

    1 vote

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  6. There needs to be a feature to mark clients as request or non-request. This is VITAL to have fair books and balancing the books to ensure all service providers have a fair shot of building their clientele. Our old booking system allowed us to mark each individual appointment as request or non request with a clear color on the appointment to make it visable. The only way to on boulevard is adding a color tag, which adds to every service the client books (not helpful if they're seeing multiple service providers on the same day)

    1 vote

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  7. Our clients do not know that they need to go to the manage appointment to complete forms. Everyone that comes in, do not have their forms completed which is time consuming in the spa. I suggest putting a "complete paperwork" button above the manage button in the appointment confirmation text.

    1 vote

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  8. It would be great to be able to see in the metric area of the app, a breakdown of each product sold and the price. To track income better as a commission stylist, and having a receptionist checking out guests.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…

    5 votes

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  10. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    67 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. Currently, it appears that the ability to edit products, SKUs, services, and related operational settings requires granting “Manage Business” access through the gear icon. The concern is that this also appears to give the user access to areas they should not necessarily control, including permission groups and staff privilege settings.

    This creates an internal-control and security issue for businesses that need to delegate operational setup tasks without also delegating access-control authority.

    A business may reasonably need a manager or operations staff member to:

    • Create and edit products
    • Add or edit SKUs
    • Manage inventory-related product details
    • Create and edit services
    • Update…
    1 vote

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  12. Right now, it appears that the ability to edit products, SKUs, services, and other operational settings requires granting “Manage Business” access through the gear icon. The problem is that this also gives the staff member access to areas they should not control, including the ability to edit permission groups and potentially change their own or other users’ privileges.

    For our practice, this creates a real internal-control and security issue. We need to delegate operational setup tasks to trusted managers — for example:

    Creating and editing products
    Adding or editing SKUs
    Managing inventory-related product details
    Creating and editing services
    Updating service…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Allow customers the option to purchase a single session without having to book an appointment. If there’s a sale and a customer wants to purchase a single session and use later they can’t. Boulevard forces an appointment for all services unless purchased as a package or membership.

    1 vote

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  14. It would be nice to have a 4 day view even when there are more than 6 staff members /resources available. It's hard to schedule out multiple days without this feature.

    1 vote

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  15. Allow for documentation of finer/thinner pencil lines. This will increase accuracy with documenting filler placement. The pencil lines now are very thick and it's hard to show details.

    2 votes

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  16. A credit on an account should be in red so that the person checking them out see's it easily.

    8 votes

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  17. On the Sales Tab, next to order status, it should list the payment method.
    Very beneficial for business that use several 'other payment types'

    1 vote

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  18. 1 vote

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  19. For before and after photos, an app or a place in the app, so that we can take pictures and they automatically upload to the gallery with a ghosting app so the before and afters are perfect.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.

    1 vote

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