8138 results found
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Make request clients easier to see on the schedule
Make it easier to identify if a client is a request on the schedule by creating a red boarder line on the left of the appointment.
3 votes -
Select Two Stylists at a Time For Certain Services
We provide Head Spa services and use the Resources as head spa stations available. We offer double head spas where two people can be in the same room at the same time. We run into clients booking double head spas with one stylist, but we have to manually go through and make sure another stylist is available. It would be nice if they could select the service and then BLVD selects 2 stylists or makes sure 2 stylists are available.
Also, clients still cannot book appointments from the portal. I feel like this is important.
1 vote -
2 votes
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Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Medical Practice Grade Operational & Workflow Enhancements Required
Boulevard’s platform presents well visually, but from an operational standpoint it falls short in supporting the real-world needs of medical and aesthetic practices.
One of the most significant issues is the lack of configurable workflows and meaningful customization within the platform. We do not utilize Boulevard as a merchant processor; we use it for practice operations and medical records. Yet we are given very limited ability to tailor the system to our brand, patient experience, or clinical workflows. For a platform positioned as premium, this limitation is disappointing.
As a result, we have been forced to build extensive workarounds and…
4 votes -
Customize sending time for Reminder Text
Customize the sending time for Reminder Text.
1 vote -
Quickbooks Integration - Service Package Sales
Boulevard currently includes new package sales in Service Revenue when creating the daily QuickBooks journal entry. It separately debits the package liability account when a package voucher is redeemed, but the original package sale never credits that liability account.
This causes Service Revenue to be overstated and the package liability to be understated, requiring manual corrections in QuickBooks.
Please add a separate New Package Sales mapping so package sales credit a selected deferred-revenue/package-liability account. When a package voucher is redeemed, Boulevard should debit that liability and credit Service Revenue. This would allow the package liability in QuickBooks to remain aligned…
1 vote -
Ability to name payout descriptors for merchant deposits
This would allow businesses to specify how they would like their deposits' descriptors to read when they are deposited in their bank account. This would allow for easier reconciliation when multiple merchant accounts are linked to the same bank account.
1 vote -
Filter By City
It would be helpful to be able to filter a client audience by City. We are looking into areas for expansion and having the ability to see how many of our clients already live in that area can be crucial to decision making.
1 vote -
Add-on services performed by another staff member
I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.
1 vote -
Duo for mobile devices
Boulevard Duo app for cell phones so providers can do individual check out from their devices (ESP card processing)
1 vote -
Notify clients of affirm and afterpay options when they book an appointment so they can consider spend prior to appointment.
Many patients would like to know of these new payment options so they are able to budget for their treatments. It is a very popular way of paying and I think these new options should be made clearer to them.
1 vote -
If a client purchases a package, the provider should be notified.
An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.
1 vote -
Being able to gift packages
It would be great our clients were able to purchase packages to gift to other people like gift cards.
9 votes -
Inventory sorting
Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item
9 votes -
Edit a Closed Invoice
Ability to edit a closed invoice.
10 votes -
2 votes
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Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…6 votes -
New Reporting - download name should include more details
The downloads for the new reporting do not include date ranges (I always wanted this or beta reports and never got it, but summaries did include it and it was SO useful)
They should also include the name of the custom view if it is different than the current report, some of my views end up very different than the default report and the default name isn't helpful in identifying them once they are downloaded.
1 vote -
New reporting - Downloads don't match current view
The daily Summary report (and presumably others) don't download following the date grouping rules. If I choose Group by Date - monthly and then download a csv, I get all dates with no grouping. It should default to download with the date grouping that is shown rather than the default of all dates.
1 vote
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