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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7444 results found

  1. Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.

    2 votes

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  2. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  3. On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used

    1 vote

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  4. 1 vote

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  5. It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved

    1 vote

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  6. Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.

    1 vote

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  7. Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.

    3 votes

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  8. Allow an option to send invoices to clients for services to be able to check out outside of the office

    4 votes

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  9. Allow staff to open previous treatment records more easily, without having to open and close the new and old reports to reference each of them.

    4 votes

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  10. Have BLVD email or text automate links of openings to people on the waitlist to book, so we do not have to manually reach out each person on our waitlist.

    1 vote

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  11. Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails

    1 vote

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  12. Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.

    1 vote

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  13. I know it may sound silly, but we have a larger staff, and having more colors would be helpful so that we don't have to reuse colors for stylists, it'll minimize some confusion

    2 votes

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  14. When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked

    2 votes

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  15. We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…

    3 votes

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  16. We would like the ability to customize the order of how our staff are listed when patients choose a provider online. Instead of it being alphabetized, we would like to be able to list our primary injector first and secondary injector second.

    9 votes

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  17. tap the icon or employee name and the option should come up to add a block or change shift hours.

    6 votes

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  18. Would like memberships to freeze when in a paused status.

    1 vote

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  19. Self explanatory - Many places pay a flat rate per procedure for commission versus a % - i.e. hourly + $25 per hydrafacial etc.

    1 vote

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  20. Hello,

    I have already brought this up in the past and I am not sure if there is any updates on this matter. But I would really like the reviews that are 4 stars or more go directly to google as this is what my old software did. I do not really care about them going on our boulevard site. It does not benefit us like google does.

    1 vote

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