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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8371 results found

  1. Merge provider activity for multiple locations instead of separating all reports and transactions

    1 vote

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  2. 2 votes

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  3. It would be great if the professional app had a way to limit the parameters on using the timeclock if they are too far away from the business

    2 votes

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  4. Ability to control business settings at the location level, including cancellation policies, booking lead time, gratuity settings, offset, and offers without impacting other locations or business-wide default settings.

    1 vote

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  5. Businesses with multiple locations and franchisees can have different services, products, memberships, and packages. This means they need the flexibility to add, edit, and customize which items belong in each location's catalog. In order for their locations to move swiftly and manage their own offerings, they need the ability to add, edit, and remove items for their own location without impacting others.

    1 vote

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  6. Ability to customize report to add a column for total current loyalty points to Client Loyalty Activity report.

    1 vote

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  7. Currently, you can make a treatment room a resource, but it would be very useful if when optimizing my spas schedule I could assign 2-3 providers to one treatment room. That way we can monitor how utilized the treatment room is. Helping us to better fill and organize our books.

    1 vote

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  8. Feature Request: Ability to Rotate Photos in the Client Gallery

    It would be very helpful to have the ability to rotate photos directly within a client’s photo gallery in Boulevard.

    Sometimes before-and-after or treatment photos upload sideways or in the wrong orientation. Currently, there isn’t an easy way to correct the orientation within Boulevard, which makes reviewing and comparing client photos more difficult.

    Adding a simple Rotate Left / Rotate Right option when viewing or editing a photo would make the gallery much more user-friendly, especially for practices that regularly use photos to document treatment progress.

    Thank you for considering…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. Can you please consider adding a date to the commission reporting when the data is extracted to Excel please and thank you.

    1 vote

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  10. Currently, we can set up a max wait time for clients if we allow an extra gap between services.
    For example, if a client want to book back to back services at 1:00pm and 1:30pm but we allow a 30 min wait time, online booking can show availability at 1pm even if the second service doesn't start until 2pm.

    However, this currently only applies if the client is seeing two different providers for each service. It should be allowed if the client is seeing the same provider.

    1 vote

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  11. Each new report category now has permission toggles. It would be helpful to also have a permission for dashboards, since not everyone with report access needs easy visibility into this info.

    1 vote

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  12. I have families that come to me, I'm talking, mom, dad, kids. It would be nice to be able to use a package that was purchased by the parent for any family member as long as they have the same email or phone number on file. Or even if I type in the clients name that bought the package, in case they want to gift a facial to someone. This would be great so I can also chart on the right client instead of the one who purchased the package.

    2 votes

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  13. With a few modifications the (new/beta)commission line item report can become a much more powerful payroll report:

    • add a "discount name" column so we can see what each discount is
    • add a checkbox of some sort to choose if the discount is to be paid or not

    I know that many people pay for some discounts and not for others. This change would allow all of this processing to happen within Boulevard instead of outside

    Just adding the discount name would save me having to run a second report just for discounts, I could do everything with the one report…

    2 votes

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  14. It would be nice in the booking page to just show all stylists and their availability so clients dont select one stylist just to find out they dont have a good time slot for them and have to start their booking over from the beginning. if not all stylist at least allow the client to select multiple stylist they like to sit with so they can view more available time slots

    3 votes

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  15. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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  16. How to see when someone purchased PPU

    Why do I have to comb through a clients complete billing history to find it. Why cant I click on PPU to find the history of when they purchased it ?

    1 vote

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  17. Instead of having a single cancellation fee set at the brand level, businesses with multiple locations should be able to customize cancellation fees by location to accommodate different cancellation policies and rules.

    1 vote

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  18. When searching for products, entering a similar name, SKU, or UPC should surface results that are a close match, not only exact matches.

    1 vote

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  19. Right now, there’s no way to send a payment link for retail purchases that don’t have an appointment attached. This makes it difficult to collect payment when shipping products to clients.
    It would be really helpful to have a feature that allows businesses to send clients a secure payment link for retail orders, so they can pay online before the order is shipped. This would streamline the process and reduce the need to collect payment manually over the phone or in person

    1 vote

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  20. Create an option in automated reminders to a specific group of tagged clients. For example, our clients who are doing HRT will be reminded in 6 months to get bloodwork done.

    4 votes

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