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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8138 results found

  1. Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.

    4 votes

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  2. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    17 votes

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  3. The ability to attach one add-on service to another add-on service. For example, Add-on A is attached to Base Service B. Once Add-on A is selected, Add-on C would appear as an available add-on. Add-on C would only be available after Add-on A has been added to the base service.

    1 vote

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  4. can we make it easier to change/delete product categories without having to delete all the products from the category first. i also noticed an error where i have deleted all the products from a category and it still wont allow me to delete that unwanted category

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. This would allow businesses to identify which patients booking appointments still need to complete an annual medical clearance exam before getting a treatment.

    1 vote

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  6. We’d love the option to customize when we get notified that a client form is expiring.

    Right now, we’re getting notifications 8 months before the form expires, which is way too early to be useful. It would be great to choose the timing (30 days, 14 days, 7 days, etc.) or even choose to only be notified once a form has expired.

    Having control over this would make the notifications much more helpful and less cluttered.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  7. This would allow a business to add an add-on to a base service and then an addition add-on service to that add-on service, granting them the ability to stack onto the base service.

    1 vote

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  8. Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  9. I would like to suggest adding an "In Service" status/category to the Front Desk Dashboard. This feature would allow front desk staff and management to easily track when providers are actively with clients and monitor the amount of time spent in each room or service.

    2 votes

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  10. When a client books for themselves and others, the forms all get put on the profile of the person booking. It would be nice to move that form to the respective client.

    2 votes

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  11. Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.

    7 votes

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  12. Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate under history tab. Lots of time, services are added on/changed. The history tab is a better snapshot than having to click into the actual date and viewing order. Also, seeing the last time history helps us schedule out when we are offering future visit times.

    3 votes

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  13. Notes are used by Hydration Room for tracking any updates or changes needed for the fields on a chart or form after they have been submitted for review. Occasionally, a team member will edit or delete a note after the fact.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  14. From my website, providing a link directly to a membership, package, or product will open the overlay in that section but you then cannot navigate backwards from that section to categories or the main menu. Then if you close the overlay and try to open the main menu from a standard book now button, it only opens to the direct link section you were in before. It would be very helpful if direct links opened to a specific section of the overlay with the possible function of navigating backwards towards the main menu. Also if you click a link to…

    1 vote

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  15. When Beau talks to a client have a live transcript on the top of the screen

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. I think it would be helpful to have an indication of when Beau is done talking to a client during a transfer. There is an awkward pause of the salon not knowing when the client is on the other end of the phone or if their still hearing Beau or the phone ringing on their end

    1 vote

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  17. We are a soap notes required biz.
    WE ARE HAVING ISSUES WITH KEEPING TRACK OF PATIENT NOTES AND IF THEY HAVE BEEN COMPLETED.
    IT WOULD BE HELPFUL IF THERE WERE AN INCOMPLETE NOTE/CHART INBOX WHERE NOTES THAT WERE UNFINISHED COULD BE EASILY FOUND AND COMPLETED.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  18. PLEASE ENABLE TEXT BOX USE ON A FACIAL GRAPH. THANK YOU

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. Boulevard’s Messages inbox currently lacks essential unread message management features, including:

    A global “Mark all as read” option

    An Unread filter

    The ability to search or sort conversations by unread status

    For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.

    Impact

    This limitation creates operational risk and inefficiency:

    Unread client messages can be missed entirely

    Response times are delayed

    Staff spend unnecessary time managing the inbox instead of supporting…

    7 votes

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  20. For current clients who currently have vouchers and packages, they should be able to bypass the booking fee online for their treatment rather than being charged for the deposit, as they already have the voucher to use.

    6 votes

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