8371 results found
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online booking shouldnt allow cc if its not under the clients name
Online booking should require the name on the credit or debit card to match the name on the client’s account. This would help prevent clients from using a spouse’s, partner’s, or another person’s card without proper authorization and reduce potential chargebacks or payment disputes.
2 votes -
CRM Dashboard
Salesforce, but within BLVD. Capabilities include:
-Assign client lead to operator
-See client journey from lead --> to sms outreach --> to email -->to booking --> rebooking --> conversion %, etc.
-Lead lists with Who needs to be contacted, who never rebooked, inquired but didnt book, etc.
-Daily Dashboard reporting for both locations and individuals for sales, rebooking, retention, lifetime patient value, utilization, lifetime patient retention, enhancement upgrades, etc.2 votes -
Toggle option for clients to switch forms from English to spanish
Toggle option for clients to allow English forms to switch to Spanish
8 votes -
Report for first time clients per day
Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”
5 votes -
send digital gift card purchasing in person
When someone purchases a gift card in person, there's no option to send a digital gift card to a recipient. It only sends the purchaser a receipt. We don't want to carry physical gift cards, but there should be an option to send this digitally.
5 votes -
QR Code for Clocking In
This would be a QR code for clocking in and out. This QR code would only be present in the salon and would ensure staff members are at the location to clock in/out.
2 votes -
Photo loading
Can we have an update so that we can upload multiple photos at once instead of one at a time please!!!
2 votes -
allow more than one role/permission group
We have staff that perform different roles and more than one permission group. For instance - manager and laser tech. Boulevard only allows one permission group or role. So looking to update this!
1 vote -
Time block customization
I'd love if time blocks allowed me to create different options for the reason. The new time block report would be much more useful if I could have different presets like "sick time", "salon event", or other options that I could filter by vs just personal/business. Part of our KPIs include looking back at time off to understand sales and utilization trends which we are doing with a different software currently, but this option would make things much easier to track!
2 votes -
Cards held on file for policy agreements
We have come into several issues with no show or late cancellation appointments and when we go to run the card we require to have on file, we have to enter the zip code?? They already put all of that information in when we took the card to reserve the appointment in the first place. This makes things incredibly awkward and not conducive to back an agreed fee for late cancellations/no shows.
1 vote -
Make forms required for bookings please :)
would love to have the option to make forms required to fill out before a booking to ensure the booking is correct and the client is booked with the best fit provider
1 vote -
Chart Review in waiting
One location for all authorized providers to be able to review any pending charts rather than having to go by 1 day at a time to review charts that need review. This allows multiple providers to help clear the list at any given time and a push notification to the providers that there is a chart waiting for review pending.
4 votes -
STOP ADDING RESOURCES TO SCREEN DURING BOOKING!!!
Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!
17 votes -
Smaller Client Texting Window
When messaging guests, the small text box is no longer available. You now must open the guest’s full profile, which covers the entire page. This makes it harder to multitask at the front desk, since you have to close the profile to check the calendar, book or check out another guest, or handle an interruption. The smaller, minimizable text box was much more practical.
1 vote -
Feature Request: Membership Pricing Management
We would love the ability to easily adjust membership pricing for both existing and new members through a simple, self-service option in Boulevard. Currently, updating pricing for existing members requires submitting a request, which can create delays and limit our flexibility as business costs change. Having the ability to manage these price adjustments independently would streamline the process and allow us to respond to pricing changes more efficiently.
1 vote -
notes under vouchers
You can have a note under the voucher to be more organized.
1 vote -
2 Factor
Either have 2 factor remember your browser for 30 days or use a passkey. This is a bit much to have to authenticate this many times a day
3 votes -
More Information and Insights for Text Messages and Emails
We need the ability to see more insights for our Text Message and Email Campaigns. I would like to know number of Opens, Clicks, etc and be able to drill down on each. For instance what part of the email was click, if there were unsubscribes or bounces, who unsubscribed, who bounced etc. Because of the ability to segment each list BLVD could be a powerful tool, but I find myself continuing to use other marketing platforms as BLVD is lacking the insights I need.
2 votes -
Pop up to confirm if you close new product window without saving
Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.
2 votes -
2 votes
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