7138 results found
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Client Reviews
Allow the reviews from clients to be pushed for other platforms, such as Google
4 votes -
Automatic notifications for waitlisted clients
When services open up that are requested via waitlist, have the system automatically send messages to anyone on the waitlist who are requesting services that match the specifications. Please
2 votes -
It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window.
It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?
2 votes -
Make the appointments adjustable on the calander by dragging.
It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.
15 votes -
Update charting. Must be able to type and use numbers to document. Also need to have a dot shape not just circle, and change font sice
When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.
5 votes -
Add Tasks w Reminders
Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date
2 votes -
reschedule appointments to other business location
you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.
2 votes -
Online Booking for friends
Clients are booking appointments for their friends. A friends name and phone number NEEDS to be required. This should not be optional! We need to contact the client and we have advanced paperwork. This creating a mess in our system!! Please require and name and phone number. AND dont allow clients to change their profile name to a friends... this is also creating a mess of accounts.
2 votes -
2 votes
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customize booking overlay
The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.
2 votes -
Allow customization of discount buttons
Allow customization of discount buttons such that the discounts that are used regularly are easily accessible. Ex: I want a button that has a discount of 3.5% that I can click instead of typing in the discount percentage every time.
3 votes -
Gift Cards should be stored under the recipients file. Not the purchasers.
Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.
9 votes -
Extra Security Measures for Online Gift Cards
Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.
We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.
11 votes -
People are writing reviews that cannot even be seen, so what is the point? There needs
Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.
5 votes -
Idea: Allow the ability to update pricing on existing memberships without having to create a new one each time.
Description:
Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.4 votes -
Text Messages and Notifications
We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.
It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.
5 votes -
Allow more customization around providers and services that they perform on specific days of the week.
We would like more flexibility and identifying specific days and services that providers work in are available. For example, we have a provider that offer offers a specific set of services on Friday. Those services are not available Monday through Thursday. Ideally, we should be able to go in and identify to that provider that those specific services are available on Friday rather than Thursday.
4 votes -
Allow patients the ability to upload their prior labs to charts in Boulevard
We would like our patients to be able to upload their prior labs/records into their charts in boulevard so we can have them saved and reviewed before appointments
5 votes -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
8 votes -
Vouchers on new wallet
The new wallet feature for vouchers is confusing to staff. When looking at it if there is two services in one package you cannot easily see those details like you could before. you have to click to edit the package to see what is in there.
2 votes
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