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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7872 results found

  1. When viewing the report details there should be a way to identify those clients that acted on the blast. I do not see a way to verify/see who is responsive. For example: if I am being charged $2 for each responsive person I should be able to see who they are.

    3 votes

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  2. When needing to uncheck employees for the day, it would be nice if the menu STOPPED jumping back to the top after every click. Let the window be static until the user closes it.

    1 vote

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  3. Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:

    1/1/25- Laser Hair removal Chin, upper lip and legs..

    instead of

    1/1/25- Advanced charting

    2 votes

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  4. We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.

    2 votes

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  5. A custom laser package sale may not happen upon their in-person consultation. The client may leave with a quote sheet and decide to complete their purchase at a later date. In this case, it would be great to be able to revisit that open order from their profile when they call back to avoid needing to search for it via the Sales tab

    6 votes

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  6. We use reports to categorize & pull past clients in order to follow up with them. It would be much more convenient to add a category/ability to customize report to add their contact info to the reporrt. As of now, you have to copy/paste the name or click into more details.

    3 votes

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  7. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    3 votes

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  8. Additional webhooks that can help better accommodate for custom appt reminder frequencies

    1 vote

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  9. When a refund is issued on Boulevard, the system should automatically revoke any applied vouchers and deduct the corresponding points from the user's account. This ensures that the refund process is seamless, and there is no confusion or discrepancy regarding the voucher or points balance.

    1 vote

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  10. Make sure confirmation emails are not going out for old appointment dates/times that have been changed.

    1 vote

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  11. 6 votes

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    1 comment  ·  Admin →
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  12. The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
    Maybe add a next page button so we can still have record of all appt notes.

    2 votes

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  14. Have an ongoing injectables table record and laser record, that is documented but then it automatically pulls forward to the newest injectable and new laser record. So, when opening the new treatment record, you can scroll down and see the ongoing history of the treatment dates and details in the same document (units of botox, laser settings etc) without toggling back and forth and in and out of multiple records to find out the last time a patient did a specific treatment, or what the settings were in past treaments etc.

    If instead it is all together in that one…

    6 votes

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  15. Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    3 votes

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  16. It would be great for the system to reflect the original single service price and have the option to show the discount based off package price. This is essential to show the client how much they are actually saving.

    3 votes

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  17. This would allow for splitting of commissions on products and/or services.

    • Potentially: if we build out the ability to assign multiple sellers in the checkout window we’ll be able to pass that data down to the Compensation App accordingly
    1 vote

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  18. As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…

    1 vote

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  19. Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.

    1 vote

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  20. Report that shows only memberships that were purchased online.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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