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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. I don't know if anyone else is annoyed by the fact that every time I switch tabs from calendar view to front desk view it does not keep me on the day I am currently looking at. Is there a way to opt out of it always showing "Today"?

    2 votes

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  2. Where to locate memberships

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. you should be able to create a specific custom link to send to clients to book. for example: create a link to all services with any provider, create a link to all services with a specific provider, create a link for specific services with a specific provider.

    2 votes

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  4. the app currently does not list the type of booking when sending text messages to the employee about a new booking, and it should.

    2 votes

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  5. employees should be able to see quickly and easily if they have serviced that particular client. currently the mobile app forces you to select each appointment that the client has had to see who serviced them. their main client profile page should immediately show appointment details beause that is the reason we are clicking on the clients profile the most- to view history. it should show say the date of their appointment, the type of appointment, and who it was with so that employees know if they are new to servicing them or if they are a repeat or return…

    2 votes

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  6. Currently our estheticians do microneedling but need a provider to do the blood draw and prepare the PRP. Currently the front desk has to go through and manually block time for the provider. It would be helpful if the system would allow one provider for the main service and a different provider for the service add on.

    2 votes

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  7. The ability to checkout people without a balance without having to use the credit card function or the Boulevard Duo.

    2 votes

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  8. Especially for small business, an option for cash vs accrual methods of sales summaries would be very useful.

    Or at least have the ability to customize the summary (I.e. let me choose to include cash, credit, aspire, alle, patientfi, etc and leave out certain items like vouchers). This option may actually be better for those that utilize things like aspire or patient fi a lot.

    Either way, I would love to know how much actual cash is going into my bank account during the month without having to subtract vouchers, adjustments, credits, etc.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. We often place temporary blocks while we are waiting to hear back from clients, and it would be helpful to be able to search for "BLOCK" to see all those instances.

    We also do weddings, but on occasion a wedding appointment gets lost in the shuffle. So we would like to be able to search "Wedding" to see all upcoming wedding appointments.

    2 votes

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  10. show clients' last names when viewing the calendar/schedule on the app.

    2 votes

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  11. make clients' last names visible when viewing the calendar/schedule on the app.

    2 votes

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  12. When changing the provider or seller at checkout, giving staff the ability to apply the update to the provider/seller to all of the services or products in the checkout window.

    2 votes

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  13. We don't want the Accommodation Feature available and would like to have the option to disable it.

    2 votes

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  14. UNIQUE discount code that can only be used ONE time, ability to create a code like a referral code that is unique to a person that can only be used once. Imagine you can gift something like an IV to a friend

    2 votes

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  15. We can't keep track of who is making changes, making appointments or cancellations so sometimes its hard to determine who the client spoke to. I know we can sign in and out every time but our office has one desktop we all use to check clients out and logging in and out is not realistic for us. There needs to be some sort of initials or sign off when doing anything to the schedule.

    2 votes

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  16. Once services have been added to the cart, there seems to be no way to delete previously selected service. Using the back button brings me back, but when I move forward, the original service is still there.

    2 votes

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  17. Allow gratuity on all services and products as a single total rather than individual services and/or service providers.

    2 votes

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  18. Including appointment service discount in the API for Appointment Services to track the usage of an offer code for appointments booked in the future.

    2 votes

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  19. We have some services that are member-only services and would like our members to be able to self-book. However, we have issues with non-members also booking those appointments.

    2 votes

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  20. We'd like the ability to offer a BOGO where you buy a GC and receive a coupon that sits on the client profile similar to account credit but does expire.

    2 votes

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