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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7511 results found

  1. Hi Boulevard Team,

    I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.

    As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.

    While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…

    1 vote

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  2. I'd like to promote certain stylists with special offers so an option that allows us to pick the stylist that the offer can be booked online would be great. Right now i have to make a special version of the same service and only have the stylist I want to have the special active on it.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken

    There is ONE way to sort, by "Last Updated" and it's broken
    Please fix this

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.

    It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.

    A few ideal features for this:
    • Tagging time…

    4 votes

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  5. Desired state: NEED to open booking for telehealth ONLY on certain days. Current State: open provider schedule allows all booking to be selected.

    2 votes

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  6. 2 votes

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  7. It would be nice for a Resource Schedule on BLVD to be able to integrate with a google calendar, like staff calendars can. Many marketing applications are able to use the google calendar integration for staff, but it would be critical to have the resource calendar built in the integration, as well, to prevent double books on a device.

    2 votes

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  8. Being able to search the Account Balance Report by date. It only displays in real time now. It would be very helpful to know your client balance liabilities at the end of the fiscal year for accounting purposes.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. We would like the ability for packages to be shared similar to how Memberships are. With all of the same capabilities.

    5 votes

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  10. We would like the ability to set up different Referral Program Versions- each that offer different discount options.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Instead of blocking clients from booking with EVERYONE, but sometimes only a specific stylist doesn’t want to accommodate a customer and don’t want to get booked by he/she again.

    We should have a blocking clients from booking with a specific stylists

    3 votes

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  12. It would be nice if we could add the offer code at time of booking. Apparently this happens for online purchases with promo codes, but not in-house. In-house it can only be added at checkout which means we need to create a cheat sheet of codes so they can add to notes to remember to apply it at the appointment day, leaving a lot of room for staff mistakes.

    1 vote

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  13. Boulevard forms to have the ability to automatically calculate or tally up scores from numbered answers

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  14. Include specialized settings within the contact center which will allow for audio/push notifications when a clients texts.

    1 vote

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  15. I don't know if anyone else is annoyed by the fact that every time I switch tabs from calendar view to front desk view it does not keep me on the day I am currently looking at. Is there a way to opt out of it always showing "Today"?

    2 votes

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  16. Where to locate memberships

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. you should be able to create a specific custom link to send to clients to book. for example: create a link to all services with any provider, create a link to all services with a specific provider, create a link for specific services with a specific provider.

    2 votes

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  18. employees should be able to see quickly and easily if they have serviced that particular client. currently the mobile app forces you to select each appointment that the client has had to see who serviced them. their main client profile page should immediately show appointment details beause that is the reason we are clicking on the clients profile the most- to view history. it should show say the date of their appointment, the type of appointment, and who it was with so that employees know if they are new to servicing them or if they are a repeat or return…

    2 votes

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  19. Currently our estheticians do microneedling but need a provider to do the blood draw and prepare the PRP. Currently the front desk has to go through and manually block time for the provider. It would be helpful if the system would allow one provider for the main service and a different provider for the service add on.

    2 votes

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  20. The ability to checkout people without a balance without having to use the credit card function or the Boulevard Duo.

    2 votes

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