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  1. Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.

    7 votes

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  2. Need an option to only print one receipt, we almost never need 2, and if we do we just print 2, but the extra paper is getting printed on for no reason.

    7 votes

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  3. We are recommending an implementation of a basic report that we can pull to show Any appointment that shows quick Appointment Data:

    Service booked

    Date when Appointment was Booked

    Date of Actual Appointment Service.

    Staff Member

    Service

    We have high ticket PMU (Cosmetic Tattoo Services) and Lash Services which can block off 2-3 hours of time and our front desk needs to follow up consistently with these appointments to ensure the clients fill out all their proper forms ahead of time and also do not cancel their appointment. We have found that the higher a service price and the longer…

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. When looking at the history of a client it should show refunds for services as it does with charges currently

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. We often run into situations where a relative or friend of the owner is given a discounted service but the employee received full credit. This ability on blvd would be really useful so we don't have to manually adjust the amounts during payroll.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. we would like to make it required to have a reason when one blocks out time during their shifts.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. We are having issues of clients showing up late and thus we need a checkin time 5 minutes before the start of the appointment. One simple way to do that would be to give us the option of placing transition time before the appointment instead of after. Or simply having a "checkin" time option that starts 5' early.

    Benefit: We can shorten our appointment times and be more profitable.

    7 votes

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  8. There should be an easier way to terminate an employee. There are currently too many steps to make this happen and future appointments get missed and then disappear. Then clients show up for appointments that don't exist on our end.

    7 votes

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  9. It would be very helpful if order notes could be added during checkout instead of after. It would help speed up checkout time.

    7 votes

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  10. You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…

    7 votes

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  11. We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    7 votes

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  12. We would like to be able to redeem a specific amount of points/dollars for an order. For instance, rather than $11, we can redeem just $5.

    7 votes

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  13. Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Accept Spa Finder Cards

    7 votes

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    1 comment  ·  Admin →
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  15. So that future appts don't have a deposit. This is confusing to the staff and client. It should be that the deposit (and only that portion) for a particular service is FORCED to be used for the particular service that created it. Lapsed appts with deposits should have option of automatic redemption of it.

    For example if a service is $10 and deposit is 50% but client has 4 repeating appointments of it. Checkout of 1st appt will show ACCT BAL of $20, client will pay, staff will use ACCT BAL and potentially even tip from the balance... Expected behavior…

    7 votes

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  16. We would like a report with the % of what data we have collected. Including Credit Card on FIle/Expiration Date/CVC Code. This way we can be intentional on who's information we have and who we still need to collect.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Report on product quantity sold of new memberships (rather than incorporating membership term renewals into the data)

    7 votes

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    1 comment  ·  Admin →
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  18. It wouold be helpful if the size of the product was listed on the purchase order. A lot of our products come in different sizes and it is really hard to see which prodict is needed without this information right next to the product. I am having to change all the actual names of my products.

    7 votes

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  19. create checkboxes and click all assignable services and update once when onboarding a new employee

    7 votes

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    • "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
    • Include a separate field: employee and vendor name

    Attached report for your reference.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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