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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. Count drawer - 2 steps and creates 2 "logs" in the history for count drawer and then payout. they always do these 2 steps simultaneously and it's confusing

    8 votes
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  2. It is difficult to look at reports when there are a lot of rows of providers and lots of columns. It would be nice if the top row and the first column were frozen so you can navigate reports on the website instead of having to download to excel.

    8 votes
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  3. 8 votes
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  4. With a large service book, we need to at times, and at least annually make changes to the price book. Ideally we should be able to set a date and time as to when the price change will be activated. This means we can work on any significant changes, then announcement ahead of time to guests. Then the prices all go live. Eg. Jan 1st changes for the new year. We can build the changes out now to go live Jan 1st.

    8 votes
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  5. Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.

    8 votes
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  6. Want to be able to see in one place what was sold, when, and who purchased it

    8 votes
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  7. If this is an added feature stylist would have the option of having Blvd add 15 to 30 minutes to the booking automatically. Currently I have to watch every appointment book and if I don't recognize the name I go and adjust the time, if time is available. The desk can't remember every single specific time that stylist would want added for each new client. I have spoken to other hairdressers at other salons that use Boulevard and they all think the idea is really good.

    8 votes
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  8. The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.

    8 votes
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  9. Every time someone books a guest appt, it creates a new profile and doesn't link to our current clients. This causes duplicate profile, new intakes, and more problems. If the guest is a current client, they should be able to enter the email and link the accounts for the guest as well. This will also help with completing proper forms.

    8 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  10. Todays date, client name, and DOB should auto-populate on all charts and forms. Its insane that it doesn't. For those of us providing medical services, there are legal requirements for charting. Please fix this ASAP.
    It would also be nice if service and date of service to auto-populate.

    7 votes
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  11. Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment

    7 votes
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  12. Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account

    7 votes
    1 comment  ·  Admin →
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  13. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    7 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. forms should have an option to send forms yearly after the first appointment. This would be under the "Send this form" option in forms settings. It would be great to be able to customize a time frame to be able to resend form out for clients to complete. This is important for medical aesthetic services that legally require a yearly renewal of consent.

    7 votes
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  15. A feature where employees can go in and send in a request for time off and it sends directly to a manager and the manager has to approve or deny.

    7 votes
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  16. It would be helpful to have an option to delete a client profile.

    7 votes
    1 comment  ·  Admin →
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  17. Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.

    7 votes
    1 comment  ·  Admin →
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  18. Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    7 votes
    1 comment  ·  Admin →
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  19. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. I’d love to see an all-in-one retention report that provides a comprehensive overview of total, new, and repeat clientele. I have to pull multiple reports to gather this information, but consolidating it into a single report would greatly improve efficiency.

    Additionally, I’d like to suggest updating the terminology from "pre-booking" to "rebooking" for better clarity and consistency.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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