7196 results found
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Guest Information should link to client profiles already in the system
Every time someone books a guest appt, it creates a new profile and doesn't link to our current clients. This causes duplicate profile, new intakes, and more problems. If the guest is a current client, they should be able to enter the email and link the accounts for the guest as well. This will also help with completing proper forms.
9 votes -
Adding addendums to completed charts
It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.
8 votes -
Rescheduling notifications for staff
We DEFINITELY NEED to be notified when clients are rescheduling!!!!
PLEASE PLEASE PLEASE!!!! Thank you8 votes -
Wait list for clients in online booking
We have had several clients add themselves to the waitlist online through the option that says, "don't see a time that works for you, join the waitlist," but they have added themselves to days that our providers are not working. For example, we have a provider who works only 3 days a week, and people add themselves to the days that she doesn't even work. If there were a way to display that certain providers are unavailable so that clients dont put themselves on a list they will never get off of that would be ideal.
8 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
8 votes -
The ability to add to an order after it's been finalized
It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.
8 votes -
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time
8 votes -
Enhanced and Automated Loyalty Program Features
It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.
The specific limitations that we'd like to see overcome are:
Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.
Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.
Tag management: Zapier can…
8 votes -
Providers getting a notifications that their appointments got rescheduled. Clients get this but not providers
Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.
8 votes -
gift cards
In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.
8 votes -
Reporting for KPIs needs to be better.
I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.
The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.
When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…
8 votes -
Appointment Copying
At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.
8 votes -
Profile Photo
There should be a Patient Photo displayed next to patient names when you check the appointment on calendar.
8 votes -
Have a “Price Varies” option.
For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.
8 votes -
Past Sales orders should show discount type
It would be nice to see why an item was discounted (what discount was used) under past sales orders.
8 votes -
Add Text Box as an option to “Face Treatment” Sheets
Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”
8 votes -
Have a tab for Labs/Lab order etc under client notes
Have a tab for Labs/Lab order etc under client notes
8 votes -
Photos uploaded to gallery by treatment/date
uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.
8 votes -
Tell us the gift card balance at check out
Tell us the gift card balance at check out. Or have an area where we can scan their gift card and it show what is left!
8 votes -
option for forms to be sent out yearly for clients to complete
forms should have an option to send forms yearly after the first appointment. This would be under the "Send this form" option in forms settings. It would be great to be able to customize a time frame to be able to resend form out for clients to complete. This is important for medical aesthetic services that legally require a yearly renewal of consent.
8 votes
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