5924 results found
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quantity desired vs quantity in stock report
why do i need a quantity desired if i cant pull a report from that number? i cannot see it when i'm doing an order to know how much i should get. i cant see it when i'm doing inventory to know if i'm low. its literally only in the individual windows of each individual product. its just seems suspicious that i have now input all these numbers that i cant do anything with. BTW... everyone of your competitors that i have used has always had this option in the base functionality. the fact that i am having to go…
7 votes -
Option to have all online booking emails sent to the business
We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments
7 votes -
Enable management/admin the ability to receive notifications of all booked appointments
And cancellations and sales through their email/text settings. To better track and have real time conversions for business purposes
7 votes -
Vouchers should not ZERO out tips
When redeeming a voucher it is ZEROING out the service for the service provider so her tips are being calculated on $0. We then need to manually calculate the tip amount to add back in when members checkout and tip a flat %% like 20%. SPs should be being tipped on the Member Price for the individual service that is part of the Membership voucher package.
So for a Refill where we sell 4x$30 vouchers for $108 vs $120 bought individually (10% discount incentive) they should be paid commission on the $27 ($30 less membership equivalent of 10%) and the…
7 votes -
Custom Organization for Service providers on Widget
Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.
7 votes -
View client profile from waitlist
we should be able to click the client's name and view their profile from the waitlist.
7 votes -
Change font color on forms
Saved intake forms color is grey on grey and is hard to read.
7 votes -
Custom fields for intake forms
Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".
7 votes -
Some forward looking reports would be super helpful
We would like to be able to see what offer codes have been applied to future appointments. I would love to see at least one report that is all of the details for booked appointments.
7 votes -
Gratuity screen for keyed-in cards
Our clients use gift cards often and asking for a tip is uncomfortable. Since we can't currently swipe our gift cards, can the gratuity screen be available for keyed-in cards, too?
7 votes -
Contact Logs
Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…
7 votes -
Add Arrival Time
Can we please add "Arrival Time" in addition to "Appointment Time".
Basically girls are showing up on time, then they use the bathroom and fill out the consent and are halfway through their appointment. It's a big issue. We will add it to the Client Instructions but since that section is so large already with text, they may not read it. it would be nice to have it in the body of the email
7 votes -
Clear all messages except new received messages button on Message Tab.
We send out messages and many of them once sent do not need to be looked at. I imagine most salons also only want to see messages that a response was received. If this option existed it would save all staff time of archiving messages that we sent out.
7 votes -
Re Activate Staff
There should be a way to reactivate staff if you accidentally click "deactivate". Also, if a staff member was deactivated and there was an appointment on them, the appointment should remain on the books.
7 votes -
More indepth updates in the "appointment updates" section when editing an appointment.
At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.
7 votes -
Send staff text when an appointment has been changed within 24 hours of the appointment.
When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.
7 votes -
The ability to create multiple blocks at once for multiple stylists.
During covid we have had a lot of instances of needing to maybe close early or schedule lunches for multiple people at the same time. It would be useful to be able to add more than one person while creating a repeating block, instead of having to do it for every stylist.
7 votes -
Staff messaging
The ability to create a message that each staff member must read before they clock in for the day. For instance: "Our new promotion is starting today." or "Reminder, we are closing early on Tuesday."
This will ensure the staff member reads the message and is informed or reminded of a policy, store change, etc.
7 votes -
Add confirmation email details
Add all service names and times to booking email confirmations.
7 votes -
Allow transparency support for business logo
Our company's logo looks terrible inside a white square! Please allow the system to read transparency information from PNG files so we can make a cleaner looking banner for the client-facing booking experience!
7 votes
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