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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.

    8 votes

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    1 comment  ·  Admin →
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  2. Offers currently don't allow much wiggle room. For instance we'd like to offer $50 off gift cards of $250 or more, however when we input the $50 off it will take that off every gift card purchased regardless of the amount. There needs to be more rule ability for businesses to maximize the offers they have for clients.

    8 votes

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  3. When editing forms and charts I would love to be able to search for key words of the chart to navigate easier

    8 votes

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  4. Wants to have different options to choose from for booking overlay format

    8 votes

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  5. Most appointment changes by the front desk are for internal purposes only... it would be nice if the "resend confirmation" box is unchecked by default so the client doesn't accidentally receive unnecessary reminders.

    8 votes

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  6. It's impossible to see when and where a voucher was redeemed right now. So if clients have a shared membership and ask why they dont have a voucher on their account, you cant tell who redeemed which voucher and when. There should be a way to see a clear history of a clients voucher redemptions

    8 votes

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  7. My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…

    8 votes

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  8. It would be great to add date of birth and address as a required field in the booking process online.

    8 votes

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  9. Require custom data fields ie:
    Date of birth
    Phone
    Email
    Billing/Mailing address
    Preferred pharmacy
    Gender
    Emergency contact

    8 votes

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  10. Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.

    8 votes

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  11. it would be amazing to be able to take mobile payments through phone without having the need for the iPad, duo, and the laptop and the need to enter information. it's quite cumbersome for vendor events.

    8 votes

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  12. 8 votes

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  13. It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…

    8 votes

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  14. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    8 votes

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  15. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    8 votes

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  16. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    8 votes

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  17. it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    8 votes

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  18. Pictures for Client Profiles in the Chart

    8 votes

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  19. " it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

    8 votes

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  20. I need a report that shows me individual providers and their service totals by day for the entire week.

    8 votes

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