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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7200 results found

  1. A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.

    8 votes

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  2. We use the notes to store important information- including scanned forms since there is nowhere else to store them. It is very easy to delete these. You should be prompted to ask before deleting a note OR have a safe space for uploaded forms to be stored- maybe with the other forms.

    8 votes

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  3. Ability to programmatically upload a file into a client profile

    8 votes

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  4. Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.

    8 votes

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  5. It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books

    8 votes

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  6. Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.

    8 votes

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  7. Staff Schedule report but in beta so that it is customizable

    8 votes

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  8. Right now, there are three cases that cause a lot of confusion internally.
    - Email addresses are not required for profiles
    - Multiple profiles with the same email address can be created
    - Case sensitivity in emails (which doesn't exist on any other platform), which means chris@ is considered different from Chris@

    8 votes

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  9. Make Add-Ons have a mandatory option like the Service Modifiers do. Where you have to choose at least one option. We would like to have "finishing services" for our color, like a blow out or haircut, and we do currently but it would be more proactive to have the client be forced to choose one instead of being able to skip it because it wouldn't give us enough time to finish the service.

    8 votes

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  10. Feature Idea:
    A report for booking data. Would like to know how many clients are scheduling appointments each week/how many appts. are being booked (not how many appointments are on the books).

    Context:
    Our marketing team is trying to figure out which advertisements are working to get clients scheduled, or if there is any correlation at all to our ads or time of year. Having this report would help us line up how many clients we got scheduled based on the ad we are running each week.

    8 votes

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  11. Customer (Mane Techniques Hair Company LLC) wants to be able to track the vouchers that are about to expire to alert customers that they need to use the voucher before it expires. Going through each client profile for this info is not time effective. They also want to be able to track the amount of money the business can lose if the vouchers are not being used by clients.

    8 votes

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  12. 8 votes

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  13. Must have a liability report to track outstanding prepaid units like we do other liabilities such as gift cards, account balances and vouchers. This is critical to running a business that has prepaid services so that liabilities can be properly accounted for.

    8 votes

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  14. 8 votes

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  15. 8 votes

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  16. 8 votes

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  17. Otherwise the calendar is illegible. I don't understand how anyone can look at the calendar and make sense of it. See attached pic, it's ugly. Even if you limit the number of service providers to spread out columns the issue persists.

    8 votes

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  18. We use add-ons often for services to help us streamline booking. It would be very beneficial to have forms attached to add-on services such as waxing.

    8 votes

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  19. We occasionally get freebies in our orders from our sales reps. Instead of having to create a new purchase order, it would be nice to have an add option to the PO when receiving.

    8 votes

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  20. We would like a report that can be exported and sent to our staff showing their schedule for the upcoming week, month, etc.

    8 votes

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