7524 results found
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promotion reporting
Need a very specific report that they can look at daily to check all of the apply special codes/promo codes that were used. Right now they can easily open this type of report within Booker to see a breakdown of each code, how many times it was use and the dollar amount that was discounted. When they click on each individual special it will open to a breakdown of all the clients that used that specific promo. If they wanted to dig further they could then look at the specific client and it would open up their invoice.
This helps…9 votes -
link for card on file collection like MangoMint
it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.
8 votes -
AI Phone/Text Messaging Receptionist
To assist in the capture of leads and enhance client experience, it would be great to integrate an AI receptionist through Boulevard that can answer calls, field questions from leads/clients based on a knowledge database specific to the practice, and assist leads/clients with scheduling appointments -- much like Ring Central's AI receptionist service. The AI would have access to the client database, services, products etc., and would be able to text leads/clients that message through the Boulevard system, which will allow for immediate follow-ups to questions, concerns, or scheduling needs, leading to a better integrated and more complete client experience.…
8 votes -
Gratuity Toggle
Implement a role based gratuity toggle that allows gratuity to be enabled or disabled depending on the provider’s position. In a medspa setting, certain team members may accept tips while others do not, so the system should support this distinction.
8 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
8 votes -
integrate AI or smart consulting and booking
use ai to assist with making service recommendations, answering questions about service details and fully booking clients. guiding clients from the beginning to the end. Repeat MD now uses AI treatment advisors.
8 votes -
Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
8 votes -
Being able to gift packages
It would be great our clients were able to purchase packages to gift to other people like gift cards.
8 votes -
we need the system to deduct loyalty points when services are refunded
we need the system to deduct loyalty points when services are refunded
8 votes -
send an email to all of boulevards client (like me) that there is a suggestion out there to be voted on. otherwise we dont know
let your clients know when there is a new suggestion so that we can vote.
8 votes -
menu pricing visibility
It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…
8 votes -
Virtual Consults
It would be nice to have the ability for patients to do virtual consultations directly through BLVD!
8 votes -
gift cards
In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.
8 votes -
When a customer has a credit on their acct, it would be great if that credit was more visible.
A credit on an account should be in red so that the person checking them out see's it easily.
8 votes -
provider tasks
There needs to be a way to assign tasks to providers. If a provider needs their nurse or assistant to call in a medication for a pt, there should be a way to the provider to assign that task to the nurses profile.
8 votes -
Appointment Copying
At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.
8 votes -
Offer code report for future appointments
Offer code report for future appointments to show what offer codes are being applied to appointments booked.
8 votes -
Past Sales orders should show discount type
It would be nice to see why an item was discounted (what discount was used) under past sales orders.
8 votes -
Automated Marketing for Canceled Appointments
Create an automated marketing campaign for canceled appointments. Client receives a text and or email prompting them to reschedule their appointment after canceling.
8 votes -
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
8 votes
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