7196 results found
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"Book your next appointment" on review booking page after membership/package is purchased
When a client purchases a membership or package online, they are charged immediately, but there is no way of booking an appointment once the charge is complete.
The next step would be for the client to "log out" to get back to the location page on the widget which is not intuitive for the client.
8 votes -
Notification for client arrival at front desk
When a client checks in via reception app, it notifies front desk (in addition to staff), that a client has arrived for their appointment.
8 votes -
Field within client profile for tax-exemptions
There are some clients that are tax-exempt and no way of making any services/products within an order 0% tax.
8 votes -
When pressing "Add Form" it should add the form to be filled out by the client on an ipad or their own device.
The "Add form" feature currently doesn't make sense. It automatically prompts the person that is adding a form to a client to fill it out themselves. In 99.9% of instances that form needs to be filled out by a client / patient. That form should be added to the client's appointment so they can fill it out on the business's ipad or their own device. This would be extremely useful because we have clients requesting additional services at the time of an appointment. Some of those services require another consent form.
8 votes -
Clear all messages except new received messages button on Message Tab.
We send out messages and many of them once sent do not need to be looked at. I imagine most salons also only want to see messages that a response was received. If this option existed it would save all staff time of archiving messages that we sent out.
8 votes -
The ability to create multiple blocks at once for multiple stylists.
During covid we have had a lot of instances of needing to maybe close early or schedule lunches for multiple people at the same time. It would be useful to be able to add more than one person while creating a repeating block, instead of having to do it for every stylist.
8 votes -
Booking Widget -sends customer to a specific page on website to that service
When clicking book now on a specific page/service on our website it directs you right to the service clicked on to book
8 votes -
Allow transparency support for business logo
Our company's logo looks terrible inside a white square! Please allow the system to read transparency information from PNG files so we can make a cleaner looking banner for the client-facing booking experience!
8 votes -
OPERA- Hotel Software Integration
OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.
8 votesWe have an integration built and are piloting it with customers now.
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Training mode capability for Blvd
To train staff using a mode of Blvd that does not communicate with clients, service providers, and can do fake checkouts/returns.
It would be super useful if there was a way to open a training mode that allowed usage of the databases but was firewalled from sending emails, SMS, push notifications to all and allowed fake checkouts, returns, voucher creation and redemption. I find that as much as I try to train my staff, there often are situations that come up that can only be done as a walkthrough for learning. The workaround now is creating a fake service provider,…
8 votes -
Promo code customization
More customization for promo codes/discount codes:
- Turn off or invalidate code in x amount of days, months, years, custom
** Specify date range of when code is valid
- Make codes service-specific so that it can only be applied if a client receives that service
- Make codes client-specific ie. for new clients only
8 votes -
Allow client change on closed transactions.
If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.
8 votes -
Utilization % should reflect blocks on schedule
Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)
8 votes -
When a client books an appointment, if they pick a certain appt it will book as "requested" when in fact...
...it could simply be that the client is choosing that specific time. It would be great if there was a distinguishing workflow with the client self-booking that differentiated actual requests from time based requests.
In the event a salon has 8 stylists working and there is one spot left for 4pm that the client chooses through the self-booking process, it will show as a request even if the client has no idea whom that stylist is. Let's say that this is for a couple days from now and the business notices the complete utilization of the staff and to compensate…
8 votes -
Apply an offer from the scheduling screen
Be able to apply an offer when booking - not have to go to the checkout screen. Would be helpful when using the "Booked forecast" report so that the sales income is accurately reflected and the checkout process is faster because its already applied!
8 votes -
Report of client birthdays
If not there should be a way for salons to pull a report for clients birthdays so they can nurture the guest relationship with gift or card to celebrate the guest.
8 votes -
Waitlist Report - Client Added or Staff Added
We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.
8 votes -
Disclaimer for waitlist
Partner would like a waitlist disclaimer for clients in order to help manage expectations
8 votes -
Remove Staff Roles from Booking Widget
We use Staff Roles to distinguish and filter in our reports; specifically Booth renters vs. employees. Would like the option to remove this from the booking widget so we can name them booth renters and it's not visible to clients online
8 votes -
"Modified by" signifier on appointment cards
Similar to how appointment cards show the details of who booked the appointment, add a modified by detail to show any instances of rescheduling.
8 votes
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