5930 results found
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Offer Duo in white
Offer the Duo in a white color.
6 votes -
Professionals should be able to access their own individual waitlists
I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.
6 votes -
Date filter on Gift Card Liabilities report
Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.
6 votes -
Confirming online clients before appointment is set
My stylists would like to be able to confirm an online appointment request before the appointment is set. This is a feature we had with Vagaro that they already miss. Thank you.
6 votes -
Remove service tax from cancellation fee
We shouldn't be charging service tax for a cancellation fee because the service didn't happen!
6 votes -
Create New Client Through Message Screen
It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.
6 votes -
Require a cardholder signature on iPad when using Duo
We know that when keying in a credit card number for sale, the duo requires a customer signature on the iPad. We would like to request this signature for every purchase, including tap/dip/swipe. We would also like access to the signature to provide as evidence in the case of a chargeback.
6 votes -
Add the add on service option to the app
The add on service to appointments is available through the desktop but a provider does not have an add on option through the app
6 votes -
enhanced reporting
Reports that give retention percentages, new client request metrics, vs new salon clients. Referral source reports for individual stylists. Better all around performance goals for stylists to reach bench marks and milestones.
6 votes -
date of birth
Need to require date of birth as a required field and not have to manually enter from an intake form so that they can take advantage of the birthday marketing
6 votes -
Show Card Present vs. Card Not Present in Reporting
In the Payments & Refunds Report, it would be beneficial for the business to see what transactions are Card Present vs. Card Not Present, the count of each, and percentage of each.
6 votes -
Include "Book Now" Option via Duo App to Open Booking Widget for Self Checkin
The ability for clients who walk-in to have the option to book their next appointment via the Booking Widget in the Duo App on iPad.
Context: Client walks into business, there is no availability and the client cannot wait for a walk-in appointment. The client would like to book for a future date so instead of "Check-In" or "Walk-In", there is a third option to "Book Appointment" which opens the business's Booking Widget.
This would be great for all businesses, especially those with deskless models, for a complete client experience engaged in the Duo App.
This would also be a…
6 votes -
Automated cancellation of past due memberships
It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books
6 votes -
make new clients/new appointments a preference for stylist
- turn on/off feature for stylists not taking clients
6 votes -
Toggle between staff profiles
The customer would like the ability to toggle between staff profiles and not need to sign out of the dashboard.
6 votes -
Reporting that would reflect products that had zero sales
Reporting that would reflect products that had zero sales
6 votes -
Ability to have private online bookable services, that are not on booking widget
An example of this would be if you have private services, special deals, Groupon, etc. that you do not want made available to the general public to book, but want the ability to send a link to book or link via your website for those specific services.
6 votes -
API - Expose Loyalty/Rewards Points
Expand the BLVD APIs such that loyalty/rewards points can be surfaced
6 votes -
Report that shows sales detail including payment type (cash/card/check) that can be filtered by stylist
We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.
6 votes -
Professional App: Staff Performance Metrics - Refresh Time
Ability for metrics to refresh in real time. Currently, refreshing at the same frequency that beta reports refresh (~2 hours).
6 votes
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