6513 results found
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Custom Service Days
Being able to have custom service days per service provider. IE. Sally only does haircuts on Tuesday and Thursdays.
7 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
7 votes -
Easy solution to exchange a product
Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.
7 votes -
Training mode capability for Blvd
To train staff using a mode of Blvd that does not communicate with clients, service providers, and can do fake checkouts/returns.
It would be super useful if there was a way to open a training mode that allowed usage of the databases but was firewalled from sending emails, SMS, push notifications to all and allowed fake checkouts, returns, voucher creation and redemption. I find that as much as I try to train my staff, there often are situations that come up that can only be done as a walkthrough for learning. The workaround now is creating a fake service provider,…
7 votes -
Online Booking Alert to Owner/Manager
As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly
7 votes -
Utilization % should reflect blocks on schedule
Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)
7 votes -
7 votes
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Removing Checked out BUT cancelled Appts
sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online
7 votes -
Move and resize time blocks by clicking them on calendar
Would be easier to do on calendar once the time block is created. Especially since it tends to start a break like 5 minutes before the hour which is annoying.
7 votes -
Apply an offer from the scheduling screen
Be able to apply an offer when booking - not have to go to the checkout screen. Would be helpful when using the "Booked forecast" report so that the sales income is accurately reflected and the checkout process is faster because its already applied!
7 votes -
Make editing service pricing more simple
Make a simple spreadsheet where service prices for all staff can be seen and edited. Make a system so you can have set pricing levels and choose all of those levels for a staff member.
7 votes -
Display (service + tip) total on Ipad
After the client chooses a tip amount, the Ipad should display the total. It's necessary for the client to know the total amount that will be charged to their card after imputing tip amount.
7 votes -
Stylist Notification of Appointment Date/Time Changes
There's an option to be notified of cancellations or completions but reschedules/changes would be great too!
7 votes -
Backbar Standalone System
Most businesses use their retail products or have a separate inventory for backbar products. In Boulevard the only way to scan out or "checkout" a backbar used item is to run it as a sale. If there was simply a separate system that could tie into the products that could automatically zero out a retail product and pull from both retail & backbar that would be great. Running it as a sale messes with the books and the accounting aspect because more taxing.
7 votes -
Waitlist Report - Client Added or Staff Added
We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.
7 votes -
Better navigation between message center and calendar
It's hard to use the message center without another computer next to you or another open boulevard tab. The message center takes up the entire screen. If you need to check a date, you must leave the message you are in the middle of, loose all of the content and start over.
7 votes -
Range of dates on WL
Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.
7 votes -
Appointment edits should show changes in service timing
We are already able to see edit updates, like when an appointment has been rescheduled or cancelled. But the edits do not tell us if or when the timing of a service has been changed within an appointment. It would be really helpful for our front desk staff to know if there was time added or time subtracted from a particular service.
7 votes -
Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
7 votes -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes
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