5930 results found
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Account Credit differeniation
our membership is on account credit. we need to be able to track which members have used their credit vs not. At this point, there is no way to differentiate.
6 votes -
Have Appointment Ratings in Boulevard to sync with Google so it can help generate more business.
It seems silly to have appointment ratings that are only visible to us internally. It would make sense that these ratings are shared (sync to Google) which could potentially assist in creating more business with new clients.
6 votes -
Ability to enter in a GC expiration date
The business said it is the law where they live to have an expiration date entered on a gift card. The would like to have this automatically happen when a date is entered rather then manually expiring.
6 votes -
Product Recommendations via the BLVD Staff App
It would be great to have an option for a staff member to clicks a client profile in the BLVD app, pick a product they like and push it to the desk. When the client checks out a pop up appears and it says what product their technician used. You can add it now on the web version but would be better to have it come from the BLVD staff app.
6 votes -
Automated & integrated form uploads
To have the ability to upload our own forms and incorporate form translation so they can be digitally signed and be able to sync to the forms tab in the client profile
Background: We have many forms and they are different one for each service and depends on provider. It's difficult for us to manually create their own forms individually and do not want to create their own forms to miss legal jargon and we have to abide by NYS laws
6 votes -
All messaged through the contact center, go into the inbox
The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.
6 votes -
Product cost to service
Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener
6 votes -
"Booked By" Report
It would assist greatly with training front desk if we could see a consolidated report of appointments that were booked by one person. Since Boulevard already keeps record of who booked each appointment, I imagine it already has the data needed to put it into a list/report format.
This way, we can narrow down bookings and quickly check that all appointments booked by that one person were booked correctly rather than clicking around the schedule to see what was booked by them in the first place.
Thank you for considering!
6 votes -
Bulk add services to a Provider
The business is wanting the ability to bulk add services to a provider rather then individually.
6 votes -
Ability to customize pop out modals for certain types of booking alerts
The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now
6 votes -
Gift Certificates
The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.
The sale of GC's for a spa…
6 votes -
Voucher bulk select/deselect for bulk expiration date updates
A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once
6 votes -
6 votes
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Missing CC for existing boulevard customers
Apparently when a customer has an account with a different business using Boulevard, their CC will not appear in your system when they book online. We are supposed to just TRUSt that there will be a CC to charge in case of a no-show. Can't it at least show that there is a card on file???
6 votes -
Report separating business charge from Commisionable totals
We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.
6 votes -
track appointment duration
Measure the client's appointment duration by tracking the amount of time between when the client's status is changed from "Active" to "Completed"
6 votes -
6 votes
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Use Duo for attaching cards to appointments or in client profile
Option to select Duo when attaching card details to an appointment or in a client profile rather than having to use the swiper or manually type in the card info.
6 votes -
Filter out Blocked Clients
The business would like to be able to create an audience that eliminates blocked clients. Right now you can only filter to see all blocked clients.
6 votes -
Easier way to take deposits.
The 2 step process is difficult and wish there was some way to charge when booking the appointment.
6 votes
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