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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7524 results found

  1. Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    8 votes

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    In Progress  ·  0 comments  ·  Admin →
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  2. After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.

    8 votes

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  3. Payment method needs to be included on all sales reports!

    8 votes

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  4. Easily print a list of a single client's future appointments, including appointments at multiple locations.

    8 votes

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  5. I want to customize the message that goes out for confirmation without Boulevard limiting the text idea and wording. This would enhance the client experience.

    8 votes

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  6. PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)

    8 votes

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  7. We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    8 votes

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  8. Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.

    8 votes

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  9. Sometimes clients will text photos for us to share with our stylists/colorists but we are unable to then share these photos via outgoing texts. This seems like a simple fix that would benefit communication.

    8 votes

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  10. We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".

    An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.

    Thanks!

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    8 votes

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  12. We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.

    8 votes

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    1 comment  ·  Admin →
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  13. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    8 votes

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  14. The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.

    8 votes

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  17. This feature would automatically apply an offer code when a client's cart total exceeds a specified amount. Key benefits include:

    • Streamlined checkout process for clients
    • Increased sales through incentivized higher spending
    • Reduced manual intervention from staff
    • Flexibility to set different thresholds for various promotions

    The system would continuously monitor the cart total during the booking process and instantly apply the relevant offer once the threshold is met, enhancing the overall customer experience and potentially boosting revenue.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.

    8 votes

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  19. It would be so great to have th message window open while looking at the calendar so we don't have to close the messages, go look at the calendar, jot the dates down, and go back to messaging a client.

    8 votes

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    1 comment  ·  Admin →
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  20. Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.

    At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.

    This would be a HUGE improvement in efficiency and relaying…

    8 votes

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