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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. Employee termination

    There should be an easier way to terminate an employee. There are currently too many steps to make this happen and future appointments get missed and then disappear. Then clients show up for appointments that don't exist on our end.

    7 votes
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  2. Ability to reorder products (packages) for online booking the same way that services can be reordered

    Currently packages are listed alphabetically but it would be great to be able to reorganize according to price or other features

    7 votes
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  3. Turn off Confirmation system when a different text is sent

    We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    7 votes
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  4. Shopify services

    Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)

    7 votes
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  5. Spa Finder

    Accept Spa Finder Cards

    7 votes
    1 comment  ·  Admin →
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  6. Report- Client Info Report

    We would like a report with the % of what data we have collected. Including Credit Card on FIle/Expiration Date/CVC Code. This way we can be intentional on who's information we have and who we still need to collect.

    7 votes
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  7. Beta reports: membership quantity sold

    Report on product quantity sold of new memberships (rather than incorporating membership term renewals into the data)

    7 votes
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  8. Sizes on purchase orders

    It wouold be helpful if the size of the product was listed on the purchase order. A lot of our products come in different sizes and it is really hard to see which prodict is needed without this information right next to the product. I am having to change all the actual names of my products.

    7 votes
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  9. checkbox assignable services

    create checkboxes and click all assignable services and update once when onboarding a new employee

    7 votes
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  10. More fields added to both the register section / register closeout reporting

    • "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
    • Include a separate field: employee and vendor name

    Attached report for your reference.

    7 votes
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  11. quantity desired vs quantity in stock report

    why do i need a quantity desired if i cant pull a report from that number? i cannot see it when i'm doing an order to know how much i should get. i cant see it when i'm doing inventory to know if i'm low. its literally only in the individual windows of each individual product. its just seems suspicious that i have now input all these numbers that i cant do anything with. BTW... everyone of your competitors that i have used has always had this option in the base functionality. the fact that i am having to go…

    7 votes
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  12. Option to have all online booking emails sent to the business

    We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes
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  13. Enable management/admin the ability to receive notifications of all booked appointments

    And cancellations and sales through their email/text settings. To better track and have real time conversions for business purposes

    7 votes
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  14. Show SKU, UPC, Size, or price in adjust quantities tool for products

    I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    7 votes
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  15. Custom Organization for Service providers on Widget

    Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.

    7 votes
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  16. Change font color on forms

    Saved intake forms color is grey on grey and is hard to read.

    7 votes
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  17. Custom fields for intake forms

    Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".

    7 votes
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  18. Some forward looking reports would be super helpful

    We would like to be able to see what offer codes have been applied to future appointments. I would love to see at least one report that is all of the details for booked appointments.

    7 votes
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  19. Contact Logs

    Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…

    7 votes
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  20. Add Arrival Time

    Can we please add "Arrival Time" in addition to "Appointment Time".

    Basically girls are showing up on time, then they use the bathroom and fill out the consent and are halfway through their appointment. It's a big issue. We will add it to the Client Instructions but since that section is so large already with text, they may not read it. it would be nice to have it in the body of the email

    7 votes
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