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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7190 results found

  1. we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.

    7 votes

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  2. It would be nice to be able to have an expiration date on gift cards.

    7 votes

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  3. When consulting clients we often recommend treatment plans and product suggestions. We would like to provide the clients with a quote in there treatment plan.

    7 votes

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  4. Currently, there is no option to require a handwritten signature only for the forms and charts signature control. Only to disable the handwritten signature and allow "type"

    There should be options to enable / disable either or.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Can you add the option that vouchers expire immediately when membership expires?

    7 votes

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  6. We would like packages added as a discount option perk on memberships.

    Currently, you would need to do this via offer, we would like to do this directly.

    7 votes

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  7. We would like the ability to provide commission in dollar amounts per tier instead of a percentage.

    7 votes

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  8. Professional app includes business metrics, not just for individual staff providers

    7 votes

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  9. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Send pictures in messages, please!

    7 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    7 votes

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  12. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    7 votes

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  13. 7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service

    7 votes

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  15. We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.

    Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?

    7 votes

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  16. Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.

    7 votes

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  17. What happened to the ability for the Medical Director to enter a note into a chart this is reviewed? It didn't work in the past, but now it's completely absent. I think it's important to be able to make a note if there is an issue or complication.

    7 votes

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  18. Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.

    At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.

    This would be a HUGE improvement in efficiency and relaying…

    7 votes

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  19. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Ability to view account balance in the professional app

    7 votes

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