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  1. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    6 votes

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  2. Currently, there is not a way to write any disclaimers or notices for online e-gift purchases. I would like the ability to add my own disclaimer. As an example...

    "E-gift / online gift card purchases are non-refundable".

    I'm sure others would very much appreciate this...

    6 votes

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  3. The 4/6/8 week tab only takes you weeks from the current date. For example, if I book an appointment 4 weeks from today and I try to book another 4 weeks from then, I have to go back to today's date and click 8 weeks or use the calendar (but the calendar also only gives weeks from today's date).

    6 votes

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  4. At current the mobile app reports do not provide them the items they should easily be able to access

    Daily, weekly, and monthly reports showing; Gross service, gross products, gross tips.

    If business allows permission of seeing client details, then show detailed itemization. If not, then general amount per day, week, month.

    Option as well to show timeclock stats of similar periods.

    6 votes

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  5. hello, would like to have an option to add a ticket service charge per ticket only regardless of quantity of services.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. On the sales report, it would be great to have the rebook total for the entire staff, instead of having to figure it out by calculating by hand.

    6 votes

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  7. Ability for Blvd to have the option that a voucher package starts on first time of use, not at time of purchase. This was something that Booker had.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. The add on feature is great. It needs to be able to have custom pricing for different stylist.

    6 votes

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  9. Ability to see report of how many people leave the booking app before completion, at what stage, etc.

    6 votes

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  10. It is frustrating to have to use the Duo iPad app to checkout $0 services with no gratuity. There should be an option to just checkout and close without the duo/charge card being forced.

    6 votes

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  11. Currently its a 2-step process to take a deposit over the phone/in-person when a client wants to book an appointment. Can there be a way when booking appointments at front desk, make it possible to process a deposit within new appointment ticket or auto prompt another outlet for deposit? It's very inconvenient how currently set-up.

    6 votes

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  12. Switching over from meevo here....

    In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.

    I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.

    Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. 6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Currently packages are listed alphabetically but it would be great to be able to reorganize according to price or other features

    6 votes

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  15. adding a feature on "Adjust Quantities" that allows you to move product from one location to the other, and have it update the inventory at the other location.

    Manage > Products > Adjust Quantities > Transfer to "enter location here"

    we have two locations, and my location is called "Northeast" if i want to do a transfer to our other location which is called "Uptown" this how it would look if the feature was added:

    Manage > Products > Adjust Quantities > "Transfer to Uptown"

    and this way the item that i had transferred to "Uptown" would be taken out…

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    6 votes

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  17. Packages/gift cards are non transferable between locations at SpaDerma. Would need a way to keep the patient data separate for every location (while still having access to booking/calendar at all locations),

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Printing a filled out form takes up a huge amount of paper: our one page massage form is 6 printed pages when printed from the electronic version on Boulevard.

    It would be great to have a system like the form design where you can design a printed version of the form data so you can have a more compact size.

    6 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    6 votes

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  20. If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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