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  1. Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.

    6 votes

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  2. Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.

    6 votes

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  3. As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly

    6 votes

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  4. Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)

    6 votes

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  5. When the wifi goes out, the checkout process goes down. It would be nice to have the ability to still checkout a client and have the transaction process when the system comes back online (see Square).

    6 votes

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  6. Then collect their email address on Duo app and add to database.

    6 votes

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  7. Please add that you cannot stack promo codes. We need a toggle. Premium buisness need to be able to limit discounts to one. I saw your adding some promo ideas, add this too!!

    6 votes

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  8. Currently, the only way to tell Boulevard that a client takes extra time, is to hit "edit details" at the last step of booking, then alter the time allotted, then click "remember ..."

    So, to alter a person's amount of time needed, a "ghost appointment" needs to be made so that the receptionist can get to that point, get through that point, then back out.

    It's a bit cumbersome.

    It would be nice to simply go to the client's profile & set the allotted time.

    6 votes

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  9. There's an option to be notified of cancellations or completions but reschedules/changes would be great too!

    6 votes

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  10. We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.

    6 votes

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  11. It would be awesome to see messages that were previously sent to a guest right when you click to message them from their profile (almost like a text thread that pops up when you go to type a message) - instead of having to go into the profile messages section to view the previous thread. We've accidentally sent multiple messages to the same client because we forgot to check if they'd already been contacted. Would just be really nice and convenient!

    6 votes

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  12. We are already able to see edit updates, like when an appointment has been rescheduled or cancelled. But the edits do not tell us if or when the timing of a service has been changed within an appointment. It would be really helpful for our front desk staff to know if there was time added or time subtracted from a particular service.

    6 votes

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  13. It is very time consuming to add a new product line to Boulevard. If we could duplicate an existing product that is set up with all pertinent details, we could simply edit the name/UPC/price and be on our way. Currently, we have to select the Suppler, Category, and re-enter Brand for every single product and it takes much longer than it needs to.

    6 votes

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  14. 6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Sometimes we want to create an offer that will allow us to deduct an amount from the total of services and it isn't a set combination of services. We would like to be able to apply the amount to 1 service instead of having that amount come off of all the services the guest is purchasing.

    6 votes

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  16. We use Staff Roles to distinguish and filter in our reports; specifically Booth renters vs. employees. Would like the option to remove this from the booking widget so we can name them booth renters and it's not visible to clients online

    6 votes

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    1 comment  ·  Admin →
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  17. For weekly staff performance review, businesses would like add-ons (number and percentages of add-ons + list of "type" of add-ons) to be included within the Staff Performance beta report.

    Data on add-ons/service options helps to properly coach stylists.

    6 votes

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  18. UNABLE TO ADD TONER FORMULAS AFTER FORMULA IS INITIALLY ADDED. AFTER PUTTING IN FORMULA IN NOTES, YOU HAVE TO DELETE AND ADD YOUR FORMULA IN AGAIN TO INCLUDE YOUR TONER FORMULA.

    6 votes

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  19. Currently, client receipts are emailed from receipts@joinboulevard.com. Clients reply and receipts are routed to Boulevard accounting. Receipts should be from the customer's business email and replies sent accordingly.

    6 votes

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  20. We are constantly discounting our services to zero because they were purchased on Groupon or Classpass. It would be great to have a 100% button - right now the buttons only go to 50%

    6 votes

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