5931 results found
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Ability to adjust resource schedule from the calendar
It is very handy to be able to click on a service provider to adjust their schedule in the calendar view. It would be very useful to have that same functionality for resources.
6 votes -
Payment Preference (Either Client or Employee)
I think a system that lets you pick a preferred payment process would make checking out customers easier. For us, we don't use cards on file unless there was a no show, so I would prefer if card-swipe was the first option available.
6 votes -
Name attached to all gift cards
When you make a gift card in Boulevard it would be nice to have a field where you can attach the recipient's name so staff could look it up that way. It would also add another layer of security for the buyer and recipient.
6 votes -
If client has entered in email, appointment time, and payment data but for some reason has NOT completed the booking...
...send an automatic email out to them "you finished everything but didn't complete the booking, follow the instructions if you still would like to make that appointment"
We have an issue that for some reason every 2 weeks at least 1 client comes in PER location who says they booked an appointment but we have no record of it. Our current procedure is to ask them to show us the appointment confirmation email then if they don't have that, let them know that they must not have booked the appointment all the way. This is highly awkward and although we…
6 votes -
6 votes
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Mark staff as sick
In the time clock it would be nice to have the ability to mark staff as sick for a particular day as a way to track it for sick leave hours
6 votes -
6 votes
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Notifications
I think it would be nice if the arrival notification also included service details along with the name and time.
6 votes -
When a staff is chosen during online booking, don't automatically mark them as requested
Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.
6 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
6 votes -
Checkout and redeem vouchers (improve flow)
controls/prompts to make sure that if a client has a membership to redeem that is chosen as the tender type instead of accidentally charging the customer's credit card directly.
6 votes -
Add multiple number of the same service to the checkout ticket like you can add multiple of one product
We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product
6 votes -
The time of day should be clear to see on the front desk and calendar screens.
More convenient and easier to keep track of/ stay on time.
6 votes -
Wait list sorting
It would be extremely helpful to be able to sort the wait list by the requested service provider.
6 votes -
Automatically applied tags for add-ons
Ability to customize dashboard to have tags automatically applied when a client books with add-ons.
6 votes -
Pre-select Locations, Services, Professionals
Use unique link to pre-select or bypass screens on the booking experience
6 votes -
Add merchant processing data (credit card fees, merchant deposits) to Beta Reports
Adding Merchant Processing data is essential for businesses with multiple locations. Going into individual merchant accounts to get reports is unsustainable.
6 votes -
Tax Rate: No rounding up
Inaccurate reporting
6 votes -
Timeclock improvements
We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.
Time clock should show overtime so less time is wasted calculating this by hand.
Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…
6 votes -
Stylist Specific Client Lists
Stylists should only have access to client information for clients that have had an appointment with them
6 votes
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