5931 results found
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Offer QR Codes
Facial Lounge would like to be able to scan a QR code associated with a specific offer in order to avoid human error when applying offer discount at checkout.
5 votes -
Invoice Notes
It would be extremely helpful if we could add notes to an invoice while the invoice is still open. Now, we have to close the invoice then go back in to the "order" to add a note. Our providers creates the invoices in the room with the patient so this feature would be helpful for them to add notes in the invoice for front desk to see or even for front desk to add notes.
5 votes -
Marketing text blasts should not appear as new conversations in messages
Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.
5 votes -
Cancellation follow up option
Could we add a feature to the cancellation tab that allows for direct follow-up with the client? It would be helpful if this also reflects the client's response or status change, so we can track engagement and offer rescheduling opportunities in a streamlined way.
5 votes -
Chart Photo
Be able to use a previous gallery photo in a current chart. We do not always get day of photos of patients and need to be able to use old photos in the gallery for a current chart. Right now, we have to screenshot the old photo and upload it as new. We end up having the same photo in the patient's gallery over and over.
5 votes -
Print Ticket
Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.
5 votes -
Filter patients gender
Create an option to filter clients/patients by Gender or Sex. This will allow to create marketing campaigns for services targeting Males or Females specifically.
5 votes -
Product purchase (with vouchers) and voucher redemption SAME INVOICE!
I want to be able to purchase a product with vouchers, and then in the SAME INVOICE, utilize the voucher for the client on the same day.
5 votes -
No more vouchers on sales totals - vouchers are now confusing at check out as well
No more vouchers on sales totals - vouchers are now confusing at check out as well
5 votes -
Recurring Text Campaigns
Would love to be able to send recurring text campaigns and not have to send one time blasts. We use texting a lot more than emails so this would be super helpful!
5 votes -
Med Spa - Injectables
For clients "banking" Dysport, Botox, Fillers, etc should be done like other services and should be able to expire just like other packages and such. Don't have them show up as a dollar credit value and also when they banked so many units on multiple days over the course of the year show them as separate instead of combining them into one amount.
If you keep them as credits it doesn't show the true amount on the ticket that is paid for and it shows full amount valued not the discounted amount they paid for which can mess up our…
5 votes -
Reschedule report
Need to be able to locate specific appointments that were rescheduled on a particular date. Search date and be able to see all appointments that were originally scheduled on that day.
5 votes -
There needs to be a notification when an appointment is moved from one day/time to another day/time
We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.
5 votes -
Create Brand Identity Profile for Marketing
It would be awesome if we could set branding preferences for marketing (brand fonts, colors, etc.) and have them saved rather than having to change each thing every time we want to send out an email.
5 votes -
Send and Receive Messages using Messages Feature from Professional App
Ability to send and receive messages from the professional app. This is critical to business at Bare Skin Studio.
5 votes -
Notify staff when an appointment is moved from one staff member to another.
Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.
5 votes -
CRM Tool
A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).
Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard
5 votes -
Ability to manage waitlist appointments in bulk
We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.
Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!
5 votes -
5 votes
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Show their total including tax on iPad BEFORE they tap/swipe their card.
Customers are only shown the item list om iPad at checkout. They should see the tax and total so I don't have to announce it to the whole waiting room before they charge their card.
5 votes
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