7203 results found
-
Some forward looking reports would be super helpful
We would like to be able to see what offer codes have been applied to future appointments. I would love to see at least one report that is all of the details for booked appointments.
7 votes -
Stay on the day you are looking at when switching between locations!!
It always reverts to today's date when switching between locations which is very annoying when you are trying to accommodate a client at either location for a particular date.
7 votes -
Contact Logs
Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…
7 votes -
Add Arrival Time
Can we please add "Arrival Time" in addition to "Appointment Time".
Basically girls are showing up on time, then they use the bathroom and fill out the consent and are halfway through their appointment. It's a big issue. We will add it to the Client Instructions but since that section is so large already with text, they may not read it. it would be nice to have it in the body of the email
7 votes -
Create multiple colors under one product
When creating a new product, the ability to add multiple colors or sizes under that one product for easy adding
7 votes -
Re Activate Staff
There should be a way to reactivate staff if you accidentally click "deactivate". Also, if a staff member was deactivated and there was an appointment on them, the appointment should remain on the books.
7 votes -
More indepth updates in the "appointment updates" section when editing an appointment.
At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.
7 votes -
Add confirmation email details
Add all service names and times to booking email confirmations.
7 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
7 votes -
Easy solution to exchange a product
Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.
7 votes -
Promotions (promo codes) apply for gift card purchases
Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.
7 votes -
Create a Suspended membership status
Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.
7 votes -
Online Booking Alert to Owner/Manager
As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly
7 votes -
Goal Reporting
- Weekly/Monthly Service Goals (On Phone)
- Weekly/Monthly Retail Goals (On Phone)
- Comparisons (TY, LY, YTD, Month, etc.) (on phone)
7 votes -
7 votes
-
Removing Checked out BUT cancelled Appts
sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online
7 votes -
Move and resize time blocks by clicking them on calendar
Would be easier to do on calendar once the time block is created. Especially since it tends to start a break like 5 minutes before the hour which is annoying.
7 votes -
promo codes cannot be stacked
Please add that you cannot stack promo codes. We need a toggle. Premium buisness need to be able to limit discounts to one. I saw your adding some promo ideas, add this too!!
7 votes -
Better navigation between message center and calendar
It's hard to use the message center without another computer next to you or another open boulevard tab. The message center takes up the entire screen. If you need to check a date, you must leave the message you are in the middle of, loose all of the content and start over.
7 votes -
Range of dates on WL
Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.
7 votes
- Don't see your idea?