7542 results found
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Add ability to delete or toggle on/off the "manage your appointment" function in the confirmation emails.
Since moving to BLVD about 6 months ago, our cancellation rate has increased by a multiple of 4. The "easy out" 1 click cancel button included in appointment reminders allows the client to cancel without a conversation that would typically lead to a reschedule or would at least let us offer to reschedule. The way it is now makes cancellation "too convenient" without talking to anyone. If we could toggle this function/button on or off it would let us compare cancellation rates with and without it.
7 votes -
7 votes
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7 votes
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7 votes
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Permission: Merge client profiles
Manage staff member's access to merge client profiles
7 votes -
7 votes
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7 votes
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7 votes
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7 votes
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7 votes
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7 votes
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Searching appointment availability by Service Provider(s)
Searching appointment availability by Service Provider instead of by date.
7 votes -
Rewards Program Needs More Customization
The rewards is pretty basic, bare bones. It would be nice to configure based on specific categories and products. Our current rewards program allows points to accrue for retail ONLY. Packages are apart of "products" in the system and we don't want patients accruing points for package purchases. Would be cool if there was a way to have days that accrue more points then others -- like double points days.
7 votes -
Staff Schedule - Allow staff to click in outside of set schedule
Staff currently cannot clock in outside of their set schedule. I request the ability to allow staff to click in outside of set schedule. Often staff have schedule adjustments that are not captured in the admin-level schedule, and it creates more work for the admin when they need a manual time clock entry.
7 votes -
An option to show holidays on the calendar
It would be so cool if there was an option to show all major us holidays on the calendar.
7 votes -
Client cancellation fee
When a client no-shows and gets charged, the appointment should gray out on the book, not fall off completely. Also, there needs to be something that says no show.
7 votes -
Fraud Detection for online gift card purchases
In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues
7 votes -
CLIENT TAG FOR PAST DUE MEMBERS
To more easily spot members that are past due and need to update payment info
7 votes -
Assign notifications to other staff (not assigned only)
Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.
7 votes -
Venmo Integration
Many customers opt to tip via Venmo, and the business would like to be able to capture this in reporting, but also outside of the system so they do not incur cc fees
7 votes
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