When I'm adding a new client, I start with the phone number (since names you can misspell, but phone numbers are easier to input so our staff start with that) and once I type the number and click "create new client" the phone number auto fills into the FIRST NAME field instead of "MOBILE", you'd think the system is smart enough to distinguish names and numbers and fill them into the right field automatically. But no. And when you go to delete the phone number from the first name field, it EXITS the client profile screen altogether and now you have to ask for the phone number again! Instead, what you're forced to do, is to ask for the number, click "Create new client" and then type that phone number into the mobile section a SECOND TIME, and highlight the phone numbers that populated in the first name field, and THEN type in the name as to carefully not clear the first name field completely (or it will exit the screen again) before proceeding further. It's very frustrating. Our old software that came out in 2012 is able to tell phone numbers and names apart and splits those 2 information separately and places them into the name and number fields, but boulevard doesn't, and is in fact way trickier to get right. This is a mistake that happens frequently for us and is very frustrating.