5935 results found
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Pop ups to announce critical changes
The change in Duo payment flow completely caught us off guard and confused us and our clients for the first few checkouts. It turns out the update was announced in the changelog the day before, but the changelog is decently hidden and you have to be looking for changes to find it.
It is possible to show the pop ups as we were bombarded for a week with the Quickbooks integration announcement.
Can we have a similar pop up for any changes that directly impact daily operations like changing the checkout flow?
5 votes -
Delete All/ Reset Feature for the Waitlist
The business would like the ability to reset or a delete all feature for the waitlist. They said they have 1000 plus clients on the waitlist and would like be to able to start from scratch or rest the list at any given time.
5 votes -
Data for walk-in appointments
We want to see data for walk-in appointments. How many does each shop get each month, are their trends between regions, do walk-in clients rebook, etc.
5 votes -
Default time block reason to "Business" instead of "Personal"
Ability to have time blocks default to 'business' reason
5 votes -
provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview.
Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.
5 votes -
Allow Assigning Chart Notes by Category
When creating a new internal form (chart note) - It would be helpful to be able to assign it to a full service category instead of having to click each service individually.
5 votes -
Service History When Booking
It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.
5 votes -
Allow editing a draft of an existing form
Allow creating a draft of an existing form for editing. I tried to update a form and wanted to take my time with edits and created a copy of the form. Once I went live with the new form it applied it to every guest even if they already completed the old version.
It would be useful to have some method of working on a draft of an existing form that can then be re-issued as the current form so it isn't sent to guests that have already completed it. (only sent out once to each person)
5 votes -
Notify Stylist when someone joins the wait list specifically for them
It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.
5 votes -
editing a close transaction
Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.
5 votes -
Product Sales Reporting
A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving
5 votes -
Appointment History Filter
Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.
5 votes -
Assigning forms to services
We need a way to add multiple forms to a service when a service is created rather than having to go in to each form to make sure that service is checked.
5 votes -
API - Ability to upload a PDF file through API
Ability to programmatically upload a file into a client profile
5 votes -
Using Apple Pay for a multi-merchant account transaction
Apple Pay does not allow one transaction processing multi-merchant account transactions. Client always has to tap/insert card twice.
5 votes -
5 votes
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Customizable "Add-On Services" Service Category & Service Category Description
In the Booking Widget, any add-on services listed for a base service are under the title "Add-On Services" but the business would like to change the title of that section. The business would also like to have a description for this section.
The ability to customize title and description of "Add-On Services" would allow the business' menu verbiage to be more cohesive and to promote / guide / instruct clients on what / how / why to book.
5 votes -
Limits on Group Appointments
I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.
Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.
5 votes -
Better credit card decline messaging
Better credit card decline error messages. More informative on why it declined, what it means, and what to do.
5 votes -
Warning when closing an appointment that is in the future.
New front desk person closed out a future appointment of a customer rather than their appointment for that day. Paid with voucher. A warning that it wasn't an appt for today would have alerted.
5 votes
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