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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7542 results found

  1. There should be an easier way to terminate an employee. There are currently too many steps to make this happen and future appointments get missed and then disappear. Then clients show up for appointments that don't exist on our end.

    7 votes

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  2. Need the ability to add a custom (re-nameable) tax type. We would use this to capture health cares fees that clients pay based on a % of total price. Needs to be named separately and not lumped under a general Service or Product Tax.

    7 votes

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  3. Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. It took me months to realize how many people were on our waitlist. The system only shows current day, unless you x out of the day. I suggest to take out that entire option and just show the entire waitlist all at once.

    7 votes

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  5. When toggling back and forth between waitlist/calendar in order to fill up the schedule, or editing an appointment, the calendar returns to today which slows down the process significantly.

    7 votes

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  6. We would like a report with the % of what data we have collected. Including Credit Card on FIle/Expiration Date/CVC Code. This way we can be intentional on who's information we have and who we still need to collect.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Report on product quantity sold of new memberships (rather than incorporating membership term renewals into the data)

    7 votes

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  8. It wouold be helpful if the size of the product was listed on the purchase order. A lot of our products come in different sizes and it is really hard to see which prodict is needed without this information right next to the product. I am having to change all the actual names of my products.

    7 votes

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    • "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
    • Include a separate field: employee and vendor name

    Attached report for your reference.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    7 votes

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    1 comment  ·  Admin →
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  11. Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Saved intake forms color is grey on grey and is hard to read.

    7 votes

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  13. Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.

    7 votes

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  15. It always reverts to today's date when switching between locations which is very annoying when you are trying to accommodate a client at either location for a particular date.

    7 votes

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  16. Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Can we please add "Arrival Time" in addition to "Appointment Time".

    Basically girls are showing up on time, then they use the bathroom and fill out the consent and are halfway through their appointment. It's a big issue. We will add it to the Client Instructions but since that section is so large already with text, they may not read it. it would be nice to have it in the body of the email

    7 votes

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  18. When creating a new product, the ability to add multiple colors or sizes under that one product for easy adding

    7 votes

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  19. There should be a way to reactivate staff if you accidentally click "deactivate". Also, if a staff member was deactivated and there was an appointment on them, the appointment should remain on the books.

    7 votes

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