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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7209 results found

  1. Can you please allow us to eliminate certain service categories from the "Group Bookings"? Or find a better way to do "couples bookings"? Our clients are not easily navigating the BLVD site

    6 votes

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  2. Orders will be opened by accident and then left, when reviewing to see if it was an error or if the client owes the company, we have to go one by one and the sysytem refeshes so then we have go back to our place
    very time consuming and a waste of time.
    Just tried to close out all order but this is impossible
    I should be able to review the order and the account, return to sales and check it off, once i am done reveiwing a couple of client then I delete them together

    6 votes

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  3. 6 votes

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  4. I would like if we could have one report that inludes all the commissions from services and retail plus gratuities. Right now we just have the summary report which does not have any details. We have to send many report to each technician instead of one.

    6 votes

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  5. Gift Card browse option by date.

    6 votes

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  6. It would be extremely helpful if BLVD had the capability to modify the price of a current membership. We run deals all the time that change the price of current members and our previous solution allowed us to discount their membership price for x amount of months or change the price all together.

    6 votes

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  7. The forms section of an appointment would be a perfect place to add it. Click the 3 dots on the side, and instead of just the print/new tab/delete add a "send reminder" button. We have run into multiple instances where someone will fill out 2 of the 4 forms, or we need one more that is specific and cannot send just one form reminder, we have to resend the whole thing.

    6 votes

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  8. Duplicate and set different parameters for Automated Campaigns.

    Currently I can only run 1 reminder to book automated campaigns with a variable date parameter.

    I would prefer to have two different ones, one to be automated to send 7 days after an appointment, and another to be automated to send 14 days after an appointment.

    Also the ability to rename the automated campaign. Currently I cannot customize the name and its hard to keep track if it is used for something else.

    6 votes

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  9. 6 votes

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  10. You guys should add more options after an image is uploaded to edit the image. We do a lot of before and afters and sometimes the photos need to be zoomed in and modified a bit to look correct before we can compare two images side by side.

    6 votes

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  11. I know Shopify is an integration, but having native online capabilities would be nice instead of having to build an entire Shopify website to sell products online. I know you can technically make products available to sell online via the booking widget, but that is not really a great option. Maybe having a easy online page that would sync with your created products that would look professional.

    6 votes

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  12. There should be a way to have other fields open when you select a specific answer. For example, there is a question about whether this is there first time visiting the clinic, if they answer yes then they would get additional questions provided versus someone who has chosen no and already answered more of the client intake questions. There are many use cases for having this functionality.

    6 votes

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  13. Some elements in form/charts need follow up questions, they only need to show if the first part is used. It's bulky to have them all show even if it's not relevant.
    Examples:
    Question 1: checkbox A is selected -> show follow-up Question B
    or
    Element 2 photo has markup -> require Question C.

    6 votes

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  14. Problem: Our spa has one desktop computer for all of our team to use to check their clients out. We do not have a receptionist, so I created a "receptionist" profile that stays logged in at all times during business hours. We found this was the easiest way to check out our guests efficiently and in a timely manner. It takes way too long for each employee to log in/out using their email and password, IF they can even remember it.

    I want each employee to ONLY use their Blvd account when they’re doing anything in Blvd.

    Solution: Automatically log…

    6 votes

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  15. Sending out the day before confirmation texts at night is inconvenient, it would be better if we could set the time they're sent especially so it reflects our cancellation policy

    6 votes

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  16. Be able to receive faxes so lab reports can be automatically added to patient's charts without having to scan them and attach to document.

    6 votes

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  17. list of which charts need review versus having to search day by day

    6 votes

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  18. We would like our staff to be able to view tips. I know its under one of the privileges for VIEW SALES but we don't want them to also have access to the register view and Gift Card list

    6 votes

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  19. 6 votes

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  20. CareCredit integration that saves clients information for fast future checkout.

    6 votes

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