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  1. It would be great to be able to set Gratuity option for each individual stylist - Credit Card/Cash. Some stylist's have established clientele that they taught to tip cash. The gratuity on Credit Card will just allow these clients to take the shortcut and add it on the Card as it's more convenient.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Mother and daughter both have appointments. Mom has credit card on file that she wants to use to pay for both herself and her daughter's tickets. This should be as simple as one-two clicks and done. If this existed then daughters history could be retained instead of moving everything to her mothers ticket with a million steps to do it. Win all around!

    5 votes

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  3. Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…

    5 votes

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  4. There are specific privilege settings/permissions for allowing users to adjust account credit and gift card balances but not for loyalty points. We need this! When you refund or void orders loyalty points don't get deducted so we need an easy way for our front desk to deduct themselves without having to give them access to the "manage" tab.

    5 votes

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  5. It would be more efficient to be able to click on an empty space on someone's schedule for the day to add additional time, rather than go to edit their entire shift. It was also make it easier because blocks would not need to be added between their available times.

    5 votes

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  6. So often Clients do not remember if they have gift cards and if a gift card came up on their appointment or check out page, we could ask the client if they would like to use whatever they have left.

    5 votes

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  7. We tried to enforce credit cards with our old software and found it really offended our loyal clients so we had the ability to switch to only new clients booking online required a credit card.

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. 5 votes

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  9. We prefer to check clients in manually, so we know who is who. It would be super helpful to be able to customize the client experience screen of the BLVD Duo app.

    5 votes

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  10. I wish I could print out labels for the orders that we place so that I could label the products with the name as it is in our system & the price. This is so that the client can see what the price is before they buy it.

    5 votes

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  11. Hello,

    We would love to have the option to link appointments together. Its great that we can do this at checkout but would be awesome to have the option ahead of time. Linking them so when you hover over the appt on the calendar view it highlights both guests/appts showing they are together

    Thank you,
    Kaitlyn

    5 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  12. Having a tally at the end of your shift as to the time that you were on the clock that day, allows staff to better manage their time and prevent overtime hrs.

    5 votes

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  13. I really dont understand why Gren Circle Fees go under retail. It throws the numbers off big time. Yesterday it showed that i sold 53 product but really 36 of the 53 were for 🟢fees. A big issue is when I go to pay my State Retail Tax and when I look up the total retail for the month it include green circle. This should be a seperate fee. Not service & Not Retail!

    5 votes

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  14. When you are editing resource/room assignments, it would be great to just drag and drop without a confirmation message request to client. I understand the need to send edit on STAFF, but not on room assignment.

    5 votes

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  15. When an employee is deactivated, their schedule should remain visible for dates in the past. It is hard to know what happened in the past when old employees are no longer on the schedule. all dates prior to their deactivation should stay visible on the calendar (or at least have an option for them to be shown)

    5 votes

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  16. Keeping the staff color for active times would be very beneficial. Our staff color codes mean different things, and it would be nice to keep their color for the background of their working hours instead of the gray while still being able to have the services colored based on our preferences.

    5 votes

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  17. 5 votes

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  18. Currently, you are only able to see the customized gift card messaging when viewing from the Online Gift Card Website URL. This account is requesting for the message to also display on the booking widget when buying a GC. Just incase a client decides to purchase through the widget as opposed to the GC URL.

    5 votes

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  19. Client would like to see a place within Caller ID of any calls that she missed (so she knows who to call back if they call after-hours or she is busy with a client).

    5 votes

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  20. When downloading the service commission report and the tips commission report, the dates are all out of order which makes more work as we're exporting and combing these for every staff. Would be much easier if they would just export with the dates in order

    5 votes

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