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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7546 results found

  1. When printing a chart, the formatting disappears.
    Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.

    6 votes

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  2. With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant

    6 votes

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  3. When we gift a client a gift card, we want to be able to send a formal copy, like what clients who purchase it online get, instead of just a receipt from in office

    6 votes

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  4. Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers

    6 votes

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  5. For giftcard sales the max balance needs to be higher then 500.00 Max needs to ba at least 1000.00. We are a spa and have people wanting to put 700-1000 on theirs and we cant do that now. Doing two different cards to equal the total they want is an inconvenience to the clients.

    6 votes

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  6. There should be a way to auto-toggle staff as assignable when creating new services. Or assign to specific roles.
    Ex: new Massage service -> toggles all providers within Massage Therapist role.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  7. More granular permissions with permission groups. For example, allowing staff members to be able to edit products (barcodes) without giving full access to the gear icon.

    6 votes

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  8. We have a large number of clients who request that we print out all of their future appointments when they come in for an appointment. Right now, we have to copy and past all of their appointments into word and print from there. This is the same for emailing appointments. In the client overview there should be an option to print or email.

    6 votes

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  9. Sometimes I need to be able to add in a note or something like log in a medication received. We should be able to do that without having to create an appt

    7 votes

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  10. Could you make the dashboard more user-friendly on mobile devices? For example, the touch sensitivity is very high, and scrolling across the page often causes appointments to drag unintentionally. Additionally, the dashboard on Android does not allow moving clients from Confirmed to Active—only to Arrived. Having the ability to move clients through all statuses (Confirmed → Arrived → Active) on mobile would greatly improve usability.

    6 votes

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  11. I HATE the auto confirmation and reminder messages and I want to be able to edit them fully. I hate that you guys charge so much for text messages, even when it doesn't cost you anything. I hate that it's 5 segments for one reminder text. So that's my feedback

    6 votes

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  12. Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!

    6 votes

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  13. There are times in between office/clinic visits there is a need to add a medical note, without adding it to the general note area on their chart for everyone to read.

    6 votes

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  14. Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down

    6 votes

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  15. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    6 votes

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  17. Asking for the ability to print service and other descriptions from Boulevard

    6 votes

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  18. printable service ticket with appointment history, product purchases, and future appointments to be suggested to the team. It would streamline the tracking of services in our salon to be able to have a paper to edit or change things on.

    6 votes

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  19. I communicate with my clients primarily through direct texting on my cellphone. With my current system (Square), when a client texts me, their name appears from the booking, which gives me quick access to our past conversations and appointment history. I can also easily book their next appointment right from the text thread. Having to log in to an iPad or computer just to check and respond to client messages is not practical for my workflow. I’m always on the go and don’t have a receptionist, so being able to manage client communication directly from my phone is essential. Do…

    6 votes

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  20. make shift objectives/todos somewhere where the employee will see it before they clock in or out

    6 votes

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