7213 results found
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When creating offers- choose the option for different service providers
We are trying to build the clientele of our new service providers. We are making offers specifically for them to get people in their books. It would be helpful to be able to make a "rule" and the discount code only applies when booking with that service provider.
6 votes -
All messaged through the contact center, go into the inbox
The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.
6 votes -
Packages at checkout
All packages need to show up at checkout. For ex, if a client has a gorgeous glow package, but wants a rapid, the gorgeous glow doesn't show up. It would be helpful to see all packages.
6 votes -
Send same day reminders only to unconfirmed clients
Option to send same day reminders only to unconfirmed clients.
6 votes -
Allow customization of what cancellations are shown in client portal
We often have to cancel client appointments for administrative reasons like combining multiple appointments, changing the name to a spouse, etc...
These cancellations marked as "Mistake or Error" still show up in the client history in the new online portal. We have had multiple clients reach out asking why we cancelled their appointments because they see the cancellation in the portal.
It would be great to have the Mistake/Error selection not show in the portal (or some way to choose which ones do show in there)
6 votes -
assign equipment to room
It would be very helpful if you could assign equipment to a room.
6 votes -
Register function to view denominations and activity log of denominations
Have a register feature to view previous and closing day denominations and also keep security of business data in mind
- View denominations when exchanging cash for change
- Taking in cash
- Also have audit reporting capabilities for overages/shortages6 votes -
Set staff reminders in the dashboard
Ability to set staff reminders for various things within the dashboard
6 votes -
Auto-populate forms (the opposite way)
Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.
If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.
6 votes -
other payment on invoice
When applying other payment methods the invoice should state exactly what the payment method is in checkout.
6 votes -
TAGS FOR SERVICES
Adding tags option to services. Basically, a more simple way to keep track of things like ... organic services, services apart of packages, best sellers, etc.
6 votes -
Ability to customize pop out modals for certain types of booking alerts
The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now
6 votes -
Enabled Services & Commissions at Esthetician Level not the Location Level
When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.
It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.
6 votes -
Ability to restrict tags to be for either appointment tagging or client tagging exclusively.
Sometimes tags are not relevant to one or the other but staff will choose them since they seem appropriate, which then may cause unintentional downstream activity.
Example tags that staff put on appointments that should only be allowed as client tags: allergies, language barrier, always late, has previously no showed, extremely picky, big tipper, has disability, friends or family, etc.
6 votes -
Real time system updates for inventory
Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.
6 votes -
Tighten up the Hipaa compliance
When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.
6 votes -
Voucher bulk select/deselect for bulk expiration date updates
A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once
6 votes -
Waitlisted Client Prompting
When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.
6 votes -
Downloaded reports have usable data
Downloading to a *.csv file results in unexplainable date formats that are not readable for graphing our analysis like Code Interpreter such as spitting out a date in this format: 2022-11-30T00:00:00
Why would BLVD just export it as a normal date? This is the case for numbers too. Almost every other report I download to analyze requires converting downloaded numbers into numbers because BLVD default is downloading them as "text". These are extra steps and burdensome to small business owners who should expect numbers to be downloaded as numbers and dates downloaded as usable date formats.
6 votes -
Add New Waitlist in Zapier integration
Add a trigger action when waitlist is added in Zapier integration
6 votes
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