5935 results found
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Better price tracking on receipts and more info on orders - addon prices arent shown
I just noticed that on the receipts it doesnt show the addons nor the addon prices.
This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.
A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.
Also we…
5 votes -
Option for a product only sale outside of the Sale page
There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.
5 votes -
When confirming appointment in the auto text it would be nice if the service providers name shows up along the service time and date
Accidents do happen when booking online and or by the representative. To be proactive in this matter it would be nice if the auto text had more details.
5 votes -
Semi-automated late/no show client workflow. Blvd-assisted appointment rescheduling or client messaging to achieve more appointments.
The option for blvd to automatically (or after manual authorization) message clients who have lapsed their appointment by a variable time (5min/10min/15min, etc) something along the lines:
Sigourney Hufflepuff, it looks like you are going to miss your 4pm service at Abundant Salon. Please call the salon at 8675309 in order to reschedule your appt, or click blvd.link/193nf33 in order to reschedule. Please also note the salon may have a no-show or cancellation policy that your original appt may be subject to.
It would be most useful and impressive if from the link the client could reschedule the appt themselves,…
5 votes -
Add a "Paused" status into Membership report
Incorporate status of Paused into Memberships report rather that Active.
5 votes -
Shorter Login Name
Would be great to not have to enter full email address every time to login
5 votes -
Alert for when service provider is unavailable when creating a schedule for them in the future.
i.e. if a service provider is unavailable due to a vacation/day off (in the future), when creating the schedule for them, show alert for day that they are unavailable and to give option override or not. Create "Vacation alert"
5 votes -
Only offer certain services to existing customers online
Ex: A salon has stylists that only want to offer haircuts to existing clients.
5 votes -
Online Notifications
When we get online bookings , and it notifys us we should be able to individually mark as read instead of having to press "Mark All As Read" so we can look and mark off as we go.
5 votes -
Rescheduling merged services together
Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.
5 votes -
Visibility into what times are in highest demand
A way to see what times are the most requested in terms of attempted bookings but not available
5 votes -
5 votes
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Recently Searched Clients in Appointment Booking
It would be very helpful to have a similar set up to searching for clients when booking appointments. When you click on the search, a list of recent clients pops up, if that could be implemented when making a new appointment as well, that would save time and make it easier.
For example, say someone checks out and decides after that to book a next appointment, it would be great if I could start booking a new appointment and their name pops up automatically as a recent person that I've searched or checked out.5 votes -
alert when a client self checks in
in case I do not know a client has checked in and I need to send them straight to the stylist
5 votes -
Option to text a service provider from the calendar context menu
It would be super useful to have a "text this staff member" option from the context menu that pops up when you click beside their name in the calendar. We often need to send quick reminders to staff members, and this would be a great shortcut in doing that
5 votes -
adding,changing or switching services in the register window
changing or switching services in the register instead of having to go in and change the actual appointment. People get blowdrys instead of haircuts or a toner is added. It would be ideal to just add it in the register.
5 votes -
Online service menu order Reflected in back of house
The order of the services in the service menu is customizeable for what the clients see in online booking but it seems to be all over the board and not able to be customized in mangement view. Not even alphabetical. So when editing/adding services it becomes very confusing.
5 votes -
Add a "Book Appointent" button on clients profile
If a client has an appointment booked, the "schedule and appointment" button goes away. This button should remain there no matter if they have an appointment scheduled.
5 votes -
Add place for staff emergency contact
We spend so mcuh time together as a family, if something were to happen it would be nice to integrate that into blvd.
5 votes -
An option to "un"check-in a guest
Sometimes you check in the wrong guest on accident, and then when that guest really does come in the service provider doesn't get the notification because they are already "checked-in". Being able to undo that and send an accurate notification to the service provider would be very helpful
5 votes
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