7542 results found
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More indepth updates in the "appointment updates" section when editing an appointment.
At this time "appointment updates" only keeps track of the initial booking and if a reschedule occurred. Would be beneficial to see when reminders were sent out to the client the as well. As any time a reschedule occurs we lose that information.
7 votes -
Saved checkout tickets
It would be nice to have the ability to "save" a ticket for checkout at a later time. Occasionally there are weird workarounds that need to be addressed in a ticket - something like a non-present client paying for another client. Not all of our staff are pros at Boulevard yet, and we don't always have a front desk person, so being able to set up a ticket with the necessary adjustments and then saving it to check out later would be a big help.
7 votes -
Auto apply discounts to members only
This account is asking that we have automation on discounts when a member is purchasing retail items.
7 votes -
Time clock and time clock report should list employees in the same order
Imagine checking and fixing time clock errors and you have to flip back and forth from the clock and the report but the employees are alphabetized by first name in the clock and by last name on the report.
7 votes -
Refund of just the tax line item
If a tax exempt client requires a refund, business would like ability to just refund the tax line item.
7 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
7 votes -
Easy solution to exchange a product
Would like to be able to quickly exchange a product purchase without having to refund the client and then perform an entire new sale and collect the client's card again.
7 votes -
Promotions (promo codes) apply for gift card purchases
Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.
7 votes -
Create a Suspended membership status
Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.
7 votes -
Online Booking Alert to Owner/Manager
As the owner I don't have the program running at all times so if I've left the workplace, I would love to get an alert on my phone so that I can prepare for the next day properly
7 votes -
7 votes
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Removing Checked out BUT cancelled Appts
sometimes accidents happen and an appt gets checked out before it has happened. Once it has been checked out it can't be edited or REMOVED from the calendar. This means other clients can't book this spot online
7 votes -
Move and resize time blocks by clicking them on calendar
Would be easier to do on calendar once the time block is created. Especially since it tends to start a break like 5 minutes before the hour which is annoying.
7 votes -
promo codes cannot be stacked
Please add that you cannot stack promo codes. We need a toggle. Premium buisness need to be able to limit discounts to one. I saw your adding some promo ideas, add this too!!
7 votes -
Better navigation between message center and calendar
It's hard to use the message center without another computer next to you or another open boulevard tab. The message center takes up the entire screen. If you need to check a date, you must leave the message you are in the middle of, loose all of the content and start over.
7 votes -
Range of dates on WL
Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.
7 votes -
Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
7 votes -
Client Arrival
Allow for stylists to send some sort of "received" notification when their clients arrive. Sometimes they don't get the arrived notification so it would be helpful if they can send a received notification back to reception so we know they know.
7 votes -
Templates to apply add-on categories/services to desired main services
At this time, the add-ons and add-on categories must be individually added per service. We have many services with the same add-on services and we would like an easier way to toggle on/off rather than inputting manually.
7 votes -
New verbiage at online checkout
We receive calls weekly from clients confused while booking online if they're going to be charged at booking or after the appointment. When checking out online — looks like you're being charged that total. Google Analytics show that that step is the place where most people walk away.
There's a VERY small note that states:"Your credit card will be used to hold your appointment time and will not be charged until after your appointment has been completed." but even that is confusing if you're referring to the completion of the booking. Needs to be reworded
7 votes
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