5935 results found
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5 votes
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5 votes
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5 votes
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Cancel appointment from overview
The ability to cancel the appointment straight from the overview page on the client profile, we can reschedule or view appointment, but not cancel it. Great when they need to cancel all future appointments.
5 votes -
Restricting Time-clock access when. not at the business location
We have had employees clock-in on the time-clock from locations other than the business location. Can we restrict time-clock access to only the business computer, without completely restricting remote dashboard access?
5 votes -
Custom configure permissions for individual employees
The current privilege group structure is a bit too rigid for my needs. I would like to be able to customize the configuration of permissions for each individual employee.
5 votes -
Allowing Double booking for client self-booking for certain stylists with selected services
Some stylists can perform some services at the same time. But by using processing time, it can't be double booked on exact same time.
It would be really great to have this function available.5 votes -
Identify product in inventory that is being used in a client formula
When entering color formulas, the option to track how often a product is being used is helpful. So when entering a formula if you were choosing from the inventory list, or it could pick out the items based on the formula it would be really helpful for inventory control.
5 votes -
Change Due
It would be great to have this for when a client pays with cash and they need change back. It will save time instead of having to pull out a calculator and figure out the change.
5 votes -
Clients who book something that has deposit, then cancels within cancellation policy; should have an easier workflow
For refunding that deposit rather than going through whole refund process. Looking for a "cancel and void deposit" function that saves time and resources all around.
5 votes -
Banning clients from online booking
We'd love to be able to ban people from online booking. Currently, every day we have to physically go in and delete 2 clients who we have told we can no longer see them, but they still book online all of the time. This puts us in an uncomfortable situation to have a conversation with the old client.
5 votes -
Fraud Detection for online gift card purchases
In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues
5 votes -
Assign notifications to other staff (not assigned only)
Would like the ability to set other assigned staff to receive notifications for their own schedule and another stylists schedule. For example, an assistant that is taking their own clients and needs to also receive alerts for a stylist they're assisting.
5 votes -
We need a notification when rescheduling a service if the service provider doesn't offer that service.
We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.
5 votes -
Product - Separate Merchant Account Abilities
This business is asking for the option to have all product sales go into a separate merchant account. In addition to the other business merchant accounts.
5 votes -
beta report/ please shift to where all hourly employees can be seen in 1 report those of us that have multiple locations need this
because i spend to much time going back and forth in reports for both my hourly and commissioned stylists when doing payroll. a beta report would be a huge time saver for me
5 votes -
Void order where a voucher is redeemed
Ability to void an order where a voucher is redeemed and therefore no payment is applied. Use case would be in the instance of a mistaken closed transaction or accidentally applied voucher where another payment method is preferred.
5 votes -
Client Check-in without Phone or Email
Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.
5 votes -
Ability to view ratings for staff that has been deactivated.
Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff
5 votes -
Improved shared membership functionality and better visibility into sharing member
For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.
5 votes
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