Fraud Detection for online gift card purchases
In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues
5
votes
Daly Wolfe
shared this idea
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Kaya Vidangos
commented
Gift card purchases are reviewed daily to ensure that any that look suspicious are addressed by voiding/refunding the sale. This is manual, and not as proactive as it should be. It would be helpful to have better detection in the online purchase flow to further prevent fraudulent purchases that later turn into costly disputes.