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  1. 5 votes

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  2. I would love to have a template made to send out the products we used and recommend to our clients after their appointment, I received this after a facial the other day and found it extremely helpful.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. ungroup appts proir to check out for clients who want to pay separatley

    5 votes

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  4. Have the option to book ongoing standing appointments and ongoing time blocks like for lunch instead of just a certain number of times or date. We have clients that have been coming for over 10 years on a standing appointment. Or at least send us an alert when their standing only has a few appointments left.

    5 votes

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  5. I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
    This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.

    If this is already available, my apologies. :)

    5 votes

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  6. Require an item (or more) in one's cart for an Offer to apply to another item in the same cart.

    Example: Buy one blowout, get faux lashes for free. The code should not be applicable to the faux lash application unless a blowout is also in the cart.

    5 votes

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  7. Integration with Repeat MD

    5 votes

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  8. It would be helpful if there were two sections for notes in a guest profile. General client notes intended for the front desk team and a second section for the estheticians to leave more detailed notes that they wouldn't leave in a treatment chart.

    5 votes

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  9. When you go to purchase a gift certificate it asks you to select a location.

    Is it possible to remove this (our gift cards can be interchanged between locations).

    5 votes

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  10. 5 votes

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  11. Would like for the Booked Forecast By Staff report to have the ability to filter out staff members (booth renters)

    5 votes

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  12. Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.

    5 votes

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  13. At our salon we utilize Stylist & Co-Stylists. Depending on how many clients our Stylist see per day our co-stylists receive 25% gratuity and previously we were able to manually split this gratuity before completing the check-out process to not make our clients feel pressured to add gratuity to two different people so our check-out process was more smooth.

    Our co-stylists bounce around so it is hard for me to keep track after the fact when running payroll how much to split now and with doing is this way it makes our reporting inaccurate when going over numbers with our…

    5 votes

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  14. The Employee Scheduling would be nice if it was a draggable bar between times instead of two drop down menus, our old system had a draggable time table which made putting the schedule in a breeze and it was faster and physically would show coverage to make sure you didn't have any gaps instead of putting stuff in then looking at the calendar to make sure it was covered. plus it would be nice to be able to schedule lunch's as well instead of making blocks

    5 votes

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  15. We need to be able to make changes to the client instructions email and receipt note at the brand level. Right now, if we're changing even just one small thing in those messages, we have to do it one by one at all 20+ of our locations

    5 votes

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  16. In our old system, we were able to run a report that showed us our productivity in hrs sold vs. hrs available to sell. We plan according to hours needing to sell for so much to be profitable and it helps to forcast the potential business based on hours booked and hrs still available to schedule. We are Strategies coaching clients and we need this data for our reports with them as well.

    5 votes

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  17. the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us

    5 votes

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  18. make it to be able to copy and paste an appointment for easy rescheduling

    5 votes

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  19. Option to delete multiple text messages at one time instead of individiually.

    5 votes

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  20. Option to set tips as flat dollar amounts on the low medium high tip portion under details.

    We prefer a flat number without having to handle coins for tips

    5 votes

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    1 comment  ·  Admin →
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