Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
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Heidi Meinecke
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We agree. We've had clients mistakenly leave 4 star reviews thinking they are leaving 5 stars because if you don't scroll down, the last smiley face isn't visible on mobile devices.