5931 results found
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Vouchers
(1) If someone has a package AND membership that include vouchers - there's no way to distinguish which is which when checking out. Big miss and a headache for someone at the front desk to figure this out.
(2) Under payment methods > vouchers --- VERY HARD to tell which vouchers go with which - need a line or something to separate them
5 votes -
Tracking Outstanding Balances for Payment Plans
We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.
5 votes -
linking credit card between profiles
It would be helpful and make life easier if we could link a credit card from one profile to another. For example if a client's parent would like to pay for their child's services and there's no CC on child's profile but a CC on parent's profile, if we could link the card to the child's profile instead of having to retrieve the CC via phone with parent at checkout. This feature was something we could do on Booker booking software.
5 votes -
Implement a way for all texts to be marked as 'read'
There are unread texts from months (if not years) ago that cannot be easily accessed and opened.
5 votes -
Service Provider should received notifications when there's a change to the schedule
Service Provider should received notifications when there's a change to the schedule
5 votes -
Aspire Rewards Integration
Automatically sync and utilize Galderma Aspire Rewards.
5 votes -
Duration of appointment in email confirmation
Please add the length of a client's appointment to their email confirmation, where they can already see the start time. Adding an end time would be helpful so they aren't surprised at how long the service will take!
5 votes -
Service Lists by Provider
There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.
5 votes -
Adding new product, adjust quantities desired in stock
Please make adding a new product more streamlined to do everything on the first screen. Our inventory has been wrong due to "quantities desired in stock" being a sepate screen with no prompting to adjust. It automatically sets it as 0 so when we run out of the new product, it doesn't show up as "out of or low stock"!
5 votes -
Ability to Change Discount %'s
The business would like the ability to change the discount %'s to be custom amounts.
5 votes -
Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
5 votes -
An automated system to re-run credit card for no shows that block their card until the debt is satisfied
We have had it happen a few times now that a no-show will block their card so as not to be charged for the missed appointment. This is unfair to us as a business since we have a strict no-show policy and our team expects to be compensated for their missed revenue. It would be nice that when marking an appointment as a no-show or late cancel the system would keep trying periodically until the debt is collected.
5 votes -
Send same day reminders only to unconfirmed clients
Option to send same day reminders only to unconfirmed clients.
5 votes -
Register function to view denominations and activity log of denominations
Have a register feature to view previous and closing day denominations and also keep security of business data in mind
- View denominations when exchanging cash for change
- Taking in cash
- Also have audit reporting capabilities for overages/shortages5 votes -
Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes
Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.
5 votes -
Set staff reminders in the dashboard
Ability to set staff reminders for various things within the dashboard
5 votes -
To only have First available for online booking for certain services
A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.
5 votes -
Have payment selection to default to Duo work in the sales tab as well
The option to default to the Duo for card payments is excellent. However, it doesn't stick as the default when starting a new sale in the Sales Tab. It is odd that the behavior isn't consistent throughout the system.
5 votes -
other payment on invoice
When applying other payment methods the invoice should state exactly what the payment method is in checkout.
5 votes -
Ability to make an Add-on Required
Currently you can only make modifiers required. The business wants to make add-on's required.
5 votes
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