Currently, the only way to tell Boulevard that a client takes extra time, is to hit "edit details" at the last step of booking, then alter the time allotted, then click "remember ..."

So, to alter a person's amount of time needed, a "ghost appointment" needs to be made so that the receptionist can get to that point, get through that point, then back out.

It's a bit cumbersome.

It would be nice to simply go to the client's profile & set the allotted time.