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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6457 results found

  1. Use case: making appointment 3 days from now that involves four clients, 1 will pay for all. To smooth things over, right now it is notes notes notes on every appointment, maybe tags or client alerts too to make receptionist remember to do this, but they might miss all of that, especially because it's a rowdy group coming in. And worst the one who is paying might be the last to be done and the others might pay individually on accident not knowing it is a gift.

    All this normal level of fail would be solved if the more efficient…

    7 votes
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  2. With Covid shut downs we are cancelling so many appointments and adding people to the waitlist. Right now it's 2 very different steps. It would be nice to be able to have the option to add the appointment to the waitlist as you are cancelling it. It can be located where the arrow for rescheduling and the X for cancelling is located. It would save time and brain power because it would already know which client, stylist and service to book. It would also be great to be on the pro moblie app too.

    7 votes
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  3. In the time clock it would be nice to have the ability to mark staff as sick for a particular day as a way to track it for sick leave hours

    7 votes
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  4. When fixing an appointment to checkout, if you remove a service and add it without resetting the appointment time you can unintentionally block off times that could be booked online. It would be nice to be able to unblock that time without voiding.

    7 votes
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  5. An an alert that would remind a staff member to call or followup with a client a week or so later to check in.

    7 votes
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  6. 7 votes
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  7. I want to get notified when we recieve a message from a guest, but I don't want to get notified every time some cancels. My email is blowing up, unnecessarily, and I can't turn it off unless I also turn off the one I really need to recieve.

    7 votes
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  8. Having spell check would be amazing!

    7 votes
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  9. When editing an appointment from the calendar, the view goes back to today, not the day that the appointment was on. I believe it used to stay on the original day but now reverts back to today. This is very annoying when making notes on multiple appointments on a future day as you have to keep navigating back to the day in the future.

    7 votes
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  10. 7 votes
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  11. Imagine this: famous actors Kevin Spacey and Tim Allen star in Boulevard's first original movie as Carlos and Jerry Boulevard, brothers and founders of renowned website boulevard.io. The film can only be described as a post-apocalyptic romantic comedy, and will loosely follow the timeless tale of Carlos and Jerry's rise to stardom, their eventual falling out, and their ultimate reconciliation. If executed properly this idea could be huge for Boulevard as a whole and could comepletely shake up the film industry. Let me know if you decide to go forward with this idea.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  12. "...please locate my account and merge my profiles. I acknowledge that the information on the profile I'm creating now will be used as the defaults going forward once a human goes over this and combines the profiles." Where as some notification or email or report indicates to a manager that this client wants a merge.

    This would potentially greatly help with getting our databases cleaned up. Not sure how cluttered other salons are with redundant clients, but this is a constant issue for ours and requires a lot of manual work. It is with hopes that some type of automated…

    7 votes
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  13. When viewing reports in regular or Beta make the top like that defines each column lock in place so you can see what each column as you scroll

    7 votes
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  14. A lot of states are requiring vaccines to remove masks. We plan to confirm that and it would be nice to have a little check box in the client profile that we see knowing if the person is vaccinated.

    7 votes
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  15. to confirm an appointment the trigger should be something unique like "C". We have conversations with people and they use the word "Yes" often and get the auto text thanking them for confirming. Like - "do you want to cancel both appointments Michelle" ---"Yes" --- "Thank you you are confirmed"

    7 votes
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  16. Adding Merchant Processing data is essential for businesses with multiple locations. Going into individual merchant accounts to get reports is unsustainable.

    7 votes
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  17. I miss having the platform updates on the support center page. It is a convenient way to see everything that has changed in the past month as well as linking directly to the specific articles about them.

    7 votes
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  18. Even if a client has vouchers to redeem or has a gift card balance/account balance, our booking widget looks like the client's credit card is being charged because there is a "total amount" and the total is also shown on the "Review Your Booking" page after cc details are entered.

    It appears that the credit card entered was charged with the total amount versus some verbiage stating that their card will only be charged after services are rendered. Clients are contacting us confused as to whether or not their card has been charged.

    7 votes
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  19. ...when clients are moved from service provider to service provider. Also clients should be informed that this is not "paying for the service" and just committing to pay for the service. Too many clients just storm out or are VERY confused why we are stopping them to checkout and they always assume they already paid.

    It would be nice if when service provider is shifted to another, that the original gratuity for whom is preserved and a prompt there, "shifted service from service provider A to B, would you like to move the gratuity accordingly".

    Also showing a log of…

    7 votes
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  20. A report specifically around add-ons and the commissions that are tied to them.

    7 votes
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