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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. 5 votes

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  2. doesn't make sense to ask for a signature and tip before you swipe the credit card

    5 votes

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  3. In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments

    5 votes

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  4. Discounts specific to certain services and/or products * Allow limited use of discounts

    5 votes

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  5. Major salons often have other locations abroad: Paris, London, Rome, Tokyo, etc.

    Right now we can't tap into these salons because our software does not translate to international locations. Having this functionality would allow us to go after these big fish and expand our sales market.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. When client opens confirmation email and clicks on "manage appointment" tab, it redirects them to another page that tell client to call salon. They should be able to manage their booking easier online. NO CALLS

    5 votes

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  7. When rescheduling an appointment and dragging and dropping on the calendar, an error message or confirmation flag should display if the service provider is not assigned to perform service.

    5 votes

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    1 comment  ·  Admin →
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  8. There are only some services in NY that are taxable and others that are not. The ability to be able to place the tax for the taxable services is needed.

    5 votes

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  9. Teams currently have to track any follow ups that may be needed outside of BLVD. This would be for post treatment check-ins, pause lifts, or other relevant client follow up they have to do. (Mindbody has contact logs)

    4 votes

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  10. Telehealth visit for hormone consultations

    4 votes

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  11. It would be super helpful to have a way to be notified that a chart is not signed-off/finished. Especially, as a medical director, having to page through every chart individually to see if the nurse has the chart completed takes so much time!

    4 votes

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  12. It would be great our clients were able to purchase packages to gift to other people like gift cards.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.

    4 votes

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  14. Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.

    4 votes

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  15. There are times in between office/clinic visits there is a need to add a medical note, without adding it to the general note area on their chart for everyone to read.

    4 votes

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  16. Please allow gift cards of larger amounts to be sold. we have multiple services $500 + and that is the max amount currently able to be sold.

    also, please allow 'walk-ins' or patients who call to purchase a gift card for a friend/family members account.

    scenario: we had a patients daughter call and want to purchase a giftcard for her moms upcoming visit ($1000)

    we had to checkout a $1000 account credit on the moms account and use the daughters card to do so. So now, I have no record that the gift card was purchased by her daughter, and…

    4 votes

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  17. Implement AI to help automate responses to disputes by compiling evidence, removing the manual work required today to submit all necessary documentation.

    4 votes

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  18. Separate permission settings so that certain staff can create products, but not edit, and deactivate them.
    We want to ensure that our team members cannot change product information (like sell price) or deactivate them at the location, but still have the capacity to support our general inventory processes.

    4 votes

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  19. Have the option to customize where a field goes in the form builder. For example: If I want the boxes for multiple choice to go horizontally across the form instead of down

    4 votes

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  20. When staff members need to communicate about clients via EMR. Or as task list for staff, for example doctor needs to message nurse about following up with a client in 2 weeks. The doctor puts that task in the EMR, and then in 2 weeks, that task pops up for the nurse to do.

    4 votes

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