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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7117 results found

  1. as a medical office we use the same wording for alot of our charting but need to edit patient specific portions of the text. we use the placeholder when making our chart notes but would like it to be editable once were in the actual note using it. as it is set up right now it is an all or nothing text.

    i know we could use the "commonly used" phrases you just started but there is a max of 1000 characters which isnt long enough for us.

    overall it would be nice to have the placeholder be editable.

    thanks!!!

    4 votes

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  2. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  3. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    4 votes

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  4. Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.

    4 votes

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  5. Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.

    4 votes

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  6. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    4 votes

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  7. We have clients who come weekly for weight loss injections as part of a membership program. We need to renew every 28 days, not "monthly on the start date". Due to calendar cycles, this is causing a lapse in coverage. Would it be possible to add this option to the renewal period?

    4 votes

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    2 comments  ·  Other  ·  Admin →
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  8. We utilize both Google and Meta ads but do not have an easy way to determine if our paid ads are actually working with booked customers. We need an easy way to integrate with Google and Meta to verify this data accurately

    4 votes

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  9. it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out

    4 votes

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  10. being able to see/test changes our team makes before they are officially live for customers. For example, if we change the order of some of the pages or change some of the copy, would we be able to test it internally before the changes appear on the customer side?

    4 votes

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  11. If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.

    4 votes

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  12. What is a easier way for our clients to book a couples massage in a way that wont confused them and the appointment shows up as two then just one appointment.

    4 votes

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  13. You should be able to customize which things show up in "Individual Appointments" and "Group Appointments" For instance, for something like couples massage I do not want to show up in individual appointments...but I can't customize that

    4 votes

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  14. There is apparently a huge request that Pop up alerts come up when appts are being double booked when using the "select time on schedule" button. The resource is being attached to the service, so why can't it tell us when that resource is being used already?

    4 votes

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  15. Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.

    4 votes

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  16. Allow the reviews from clients to be pushed for other platforms, such as Google

    4 votes

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  17. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    4 votes

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  18. The database should be able to identify all multiple names/phones numbers in a report and then merge the duplicates.

    4 votes

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  19. To be able to Include the provider’s name when entering product recommendations. This will help us clearly track which provider recommended each product.

    4 votes

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  20. To better evaluate the effectiveness and ROI of our marketing efforts, we recommend the creation of a comprehensive report that consolidates key performance metrics for specific campaigns or promotions.

    Currently, the available reports lack several critical data points, making it difficult to assess which initiatives are truly driving results and where adjustments may be needed. Having access to these insights is essential for making informed, data-driven decisions moving forward.

    We propose a report (or a reliable combination of reports) that includes the following metrics:

    Total revenue generated (attributed to the campaign or promotion)

    Number of bookings tied to the campaign

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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