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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7104 results found

  1. Referral Program apply to Packages

    Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  2. Open Chart Provider Notification

    During a busy day, we start a chart and need to complete and submit it. It would be nice if there was a prompt for the day to indicate open charts that need to be submitted.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. add account credit adjustment reason in reports

    account credit adjustments is a sale type in reports like detailed line item. the reason is important to be able to better understand why manual adjustments are happening

    4 votes
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  4. annual automated forms

    I’d love to suggest a feature enhancement regarding form completion frequency. Currently, the available options are limited to “at first visit” and “at each visit.” It would be incredibly helpful to have more flexible, intelligent options for how often certain forms need to be filled out.

    For example, the ability to set forms to be completed:

    Manually (at staff discretion)

    Once every X days/months (e.g., every 6 months or annually)

    Once per treatment type or category

    After a significant update or policy change

    Based on patient-specific factors (e.g., age, medical history updates, etc.)

    Having these additional options would greatly improve…

    4 votes
    0 comments  ·  Admin →
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  5. Client recognition through phone number walk-ins

    I have regular clients that do walk-ins for one of our services, and it's quite an inconvenience for them to have to enter all of their info every time(first/last name, phone #, email)

    We would like them to be identified right away.

    4 votes
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  6. Easily print clients' future appointments.

    Easily print a list of a single client's future appointments, including appointments at multiple locations.

    4 votes
    1 comment  ·  Admin →
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  7. Tap to pay on iphone

    Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.

    4 votes
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  8. turn off notification emails when clients cancel online

    turn off notification emails for main business when client cancel appointments online

    4 votes
    1 comment  ·  Admin →
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  9. Delay check in icon until client forms are completed

    preventing providers from taking clients back prior to receiving required documents for service

    4 votes
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  10. Starting price listed next to service

    List service name and starting price on landing page for client facing booking site/ page. And then allow clients to click into the service to get a further price breakdown

    4 votes
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  11. Be able to see which staff members make changes to appointments.

    If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.

    4 votes
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  12. Add "daily" option on time blocks

    Add "daily" option on time blocks

    4 votes
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  13. Filter clients who have an upcoming birthday

    It would be nice to be able to reach out to clients each day or week who have a birthday. Utilizing messages, this creates a more personal connection.

    4 votes
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  14. Appointment reminders - I want them to be sent even if a client has already confirmed

    Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already

    4 votes
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  15. Option for Staff to "not accepting new clients"

    I often have staff members including myself, where we want any clients that are currently coming to us to be able to book online, but they don't want new clients that they have never seen before. Either there could be a button where you turn on or off for each staff memeber, or create a way for staff to pick a list of clients they will allow to book online.

    4 votes
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  16. message from the client portal

    There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    4 votes
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  17. product/inventory mass edit option

    it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.

    4 votes
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  18. Add on service to start at the same time as the original time appointment

    4 votes
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  19. Referral program verification - flag if client name, phone or email matches an existing client profile

    I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.

    To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…

    4 votes
    Waitlisted  ·  0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  20. Changing the staff scheduling function

    In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…

    4 votes
    1 comment  ·  Admin →
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