6244 results found
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Customize manage location tab
allow each option within the manage location tab to be a seperate privlege group
4 votes -
4 votes
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Better UX for online gift card link
Added the link to our website, but when accessing it on an iPhone you have to scroll down to find buttons, then scroll up to see there's details you need to add and especially for older clients this is going to be very confusing and cost us sales
4 votes -
Linking original gift card order to gift card search results
when searching for gift cards under sales, there is a link to the original purchaser, but no link to the original order. We need to be able to find the original purchase price of a gift card. A link to the original order or at least a column stating the original purchase price would be very helpful
4 votes -
Adjustment to Credit Card Icon on Appt.
This Business is requesting for better visuals on the little credit card icon on an appt that confirms if a card was taken at the time of booking. (1) He explains that his team easily looks over it and thinks if it was larger or a different color, it would stand out more to the team. He feels the grey on white background blends in too much. (2) He also feels it should show on the main appt view as opposed to having to click into the appt to see it. TO show as an icon on the appt from…
4 votes -
Added display measures for expired vouchers on client profile
When vouchers are expired on the client profile, request for additional display measures such as a red font or crossed out text
4 votes -
Custom message for wait list
We have had several guests who are confused about what adding themselves to the waiting list means. (thinking it is actually an appointment, etc...)
It would be helpful if we had somewhere in the online booking settings to have a custom message about the wait list, and what adding yourself to it means.
4 votes -
Online booking to collect the CVC CODE when clients self-book
When a client self books an appointment, have the system collect the CVC Code to the credit card. Then make the information integrate into our computer system. The information isn't saved on our end. So, if a client no-shows we can't charge them accordingly.
4 votes -
Flag Front Desk if there are any changes made to an appointment
If a service provider adjusted the duration, changed pricing, or any other adjustments made within the appointment, owner wants the Front Desk to be notified.
4 votes -
Beta reports: voucher expiration field in the liability report
Ability to report on upcoming voucher expiration dates within the voucher liability report.
4 votes -
Merchant service fees taken out monthly versus daily
It's a reconciliation nightmare otherwise. Deposits aren't matching up when fees are taken out daily.
4 votes -
Handling of multiple clients using the same phone number and/or email addresses could be better in contact center.
A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.
4 votes -
Customize add-ons with tags and/or colored icons
Customize add-ons with tags and/or colored icons on Calendar view to indicate add-ons without clicking into appointment block
4 votes -
Changing state of active appointment in Calendar view
Change state of appointment in calendar view like front desk view. Currently, there are only "arrived" and "checkout" icons. A new icon for "active" would be helpful.
4 votes -
Add a group of add-ons to each specific service
For example when there are 10 add-ons for each facial and we have 10 different facials I have to manually add each add on to each facial so either have them pre populate and just be able to check a box that we want them to be added or be able to create a group of "facial add-on's" to make adding them more efficient
4 votes -
Assign Stylist Intake Forms
Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."
4 votes -
Add an icon in the internal service menu indicating a service is bookable online
when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.
4 votes -
Beta Reports: Filter for note within Payments and Refunds report
Ability to filter payments and refunds report by the Note to support businesses using the "Other" payment type for house charges etc.
4 votes -
If a client books then cancels and rebooks within a timeframe, it should be noted as a reschedule
Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.
Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.
4 votes -
Recurring events for reporting
It would be awesome to be able to save a report in Beta Reports, and then set it to run and email to a specific person at specific times. Use cases could be: staff performance numbers each week emailed to them individually, daily sales summary emailed to the owner daily, etc...
4 votes
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