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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7564 results found

  1. It would be more efficient to be able to click on an empty space on someone's schedule for the day to add additional time, rather than go to edit their entire shift. It was also make it easier because blocks would not need to be added between their available times.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Somewhere in client profile to write client formulas, but not in notes.

    5 votes

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  3. By not separating our credit card processing fees from our nightly sales reconciliations you make it hard for clients to track and forecast regular/annual credit card processing fees. This is not a transparent practice - we should be able to see how and when these fees are changing - the current system is convoluted and wholly ambiguous. This should be a separate charge outside of our sales revenue.

    5 votes

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  4. It would be nice to be able to leave notes on your day of schedule, in different colors:

    Ex. Block off "2:00pm-3:00pm for lunch" automatically turns grey

    It would be nice to have a separate "block" for more of a note - Block "3:00pm-4:00pm for ONLY a consultation" have it turn blue so it's read and not overlooked.

    5 votes

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  5. As a business owner, I would like to know how many referrals guests bring in to be able to reward them. If this were part of the report, it would be easily seen and tracked.

    5 votes

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  6. It would be very beneficial for us to be able to view the gift card sales with a filter by date purchased.

    5 votes

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  7. 5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Being able to set a different cancellation policy for each individual service because they differ in pricing and 50% is too high for some of the lower services.

    5 votes

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  9. We prefer to check clients in manually, so we know who is who. It would be super helpful to be able to customize the client experience screen of the BLVD Duo app.

    5 votes

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  10. Our staff checks out their own clients so if a client goes to desk to buy product, it would be nice if we could make it required to select the staff member that sold the product

    5 votes

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  11. When an employee is deactivated, their schedule should remain visible for dates in the past. It is hard to know what happened in the past when old employees are no longer on the schedule. all dates prior to their deactivation should stay visible on the calendar (or at least have an option for them to be shown)

    5 votes

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  12. Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.

    For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.

    5 votes

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  13. 5 votes

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  14. would be nice for boulevard to have an alerting system to our team that when a client adds themselves to the wait list and are waiting outside for a service the ring tone goes off until a staff member acknoledges it.

    5 votes

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  15. Report- Unavailability and time off requests

    5 votes

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  16. We want to run a special where you get a Dollar amount off your bill or a percent when booking a combination of two service categories. (Nails+Feet for our salon) It would be nice to be able to create a rule that applies when they book one or more of a selection of categories together.

    Also it would be nice to have the option to do a discount from the TOTAL appointment, not off the services specifically. So if they booked anything in category 1 and anything in category 2 they would get a blanket $10 off for instance. We…

    5 votes

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  17. Instead of last updated, please allow business to adjust the order of locations (for multi-location businesses) in the booking widget. Currently, it is ordered by "last updated" and not in alphabetical order as listed in the dashboard.

    5 votes

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  18. Searching [Shampoo brand] shows list of products that match the name and lists pricing. Also for services.

    Would save people a lot of time to price check things or services if simply typing them or scanning them into the search showed details like pricing, stock, description. Currently price search is creating an appointment or product sale and essentially creating a mock-sale to give this information.

    5 votes

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  19. Many clients have multiple payment methods and it would be great to have an indication as to which payment method was most recently used - highlighted in blue or an icon next to it

    5 votes

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  20. When downloading the service commission report and the tips commission report, the dates are all out of order which makes more work as we're exporting and combing these for every staff. Would be much easier if they would just export with the dates in order

    5 votes

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