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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. The business wants the ability to track pre booked %'s for the staff members who are booking the appointments. They want to be able to see reporting on performance metrics as well based on if they have upgrade services, added add on's ect.

    1 vote

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  2. 1 vote

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  3. 1 vote

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  4. 1 vote

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  5. it would be great to be able to open a ticket for a client that isn't necessarily a sale of a product or an actual appointment or allow for you to add service to the "add sale" option for misc services. as of now, you have to create an appointment to create a ticket that isn't a sale of a product.

    1 vote

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  6. I would love a report that allows me to see ALL details for products.

    Details would include: inventory on hand, reorder point, brand, supplier, etc...

    Some items (like reorder level) can only be seen by painstakingly clicking on EVERY product.

    1 vote

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  7. Would like to have basic time stamps of when products were sold in reporting so there doesn't need to be cross-referenced with each order.

    1 vote

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  8. The business would like the ability to have the availability optimized when not using the View times Button. This is useful for the business when they are booking add ons.

    1 vote

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  9. Ability to remove client's last name from the confirmation and reminder email greeting

    1 vote

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  10. The error message that pops up when payments have been blocked are unhelpful as it doesn't specify the reason for the error. There should be a more detailed error message to let customer's know that payments have been blocked.

    1 vote

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  11. Occasionally when adding a tip to the checkout window from the dashboard the system will round my tip and throw off the transaction. I use two decimal points to allocate tips when someone leaves a flat amount for multiple providers so I can split the tip evenly among them. Today I am entering 16.85% and it keeps rounding to 17%. Sometimes it doesn't do that, but sometimes it does. The work around is to do the math and enter the dollar amount, but it is frustrating to have numbers change after entering them.

    1 vote

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  12. Would like the ability to return list of staff and their availabilities in one query
    Why: Reducing the number of clicks on a custom booking flow

    Allows for the ability to select a date and them immediately display all the staff and their available times

    1 vote

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  13. I have another PoS system that is brand new. Would love to use this in my other suite. It's a PoS by Stripe, WisePOS E .

    1 vote

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  14. The business would like the ability to have only the first name displayed in the emails sent out to the clients as opposed to the first and last name as displayed in the profile.

    1 vote

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  15. 1 vote

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  16. 1 vote

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  17. allow front desk staff to deactivate a product with out having access to business gear icon

    1 vote

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  18. Would like the option to customize the payment types in the check out the window. they are wanting to use cash or another pos system and don't want to use the CC button.

    1 vote

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  19. it would be nice to add tags for clients with disabilities like "hearing impaired", "nonverbal", and sensory issues so that staff members are able to be prepared and accomadate better.

    1 vote

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  20. We have 3 tiers of memberships. Each tier has different % off. some memberships have two % off for example 20% on facial , 30% body sculpting. these discounts should be auto-applied to members at checkout and when booking.

    1 vote

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