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  1. I upgraded my plan despite my onboarding/sales rep advising against it, yet I’m still using 4x the allotted messages for just a two-person salon. I can’t even imagine what larger salons are paying in texting fees. Considering I already pay for a phone number with unlimited texting through my carrier, it’s frustrating that Boulevard’s messaging is so restrictive for the price. If this doesn’t change, I will not be renewing next year. I am already paying so much monthly!

    2 votes
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  2. I’d like to request an enhancement to the Privilege Groups settings regarding access to summary reports. Currently, there is an option to hide commission reports, but there is no way to restrict access to other specific reports under the Summaries tab.

    For example, I’d like my front desk staff to have access to the Inventory Summary and Daily Schedule reports but not to financial reports or other sensitive data. However, as it stands, allowing access to summaries gives them visibility into all reports rather than just the ones relevant to their role.

    Would it be possible to implement a feature…

    2 votes
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  3. We offer facial/laser and lash services. We have rooms and lash beds. Lashes can be done in rooms and on the beds but id like to be able to prioritize the resource lash beds be booked first for lashes over a room since facials can't be done on the lash beds and it prevent online booking sometimes since the system randomly chooses rooms first for lashes instead of the lash beds.
    I want lashes to still be able to be booked in rooms if the lash beds are full so I don't want to take away the option to book…

    3 votes
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  4. When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.

    2 votes
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  5. Sometimes forms get addedd accidentally and saved as a draft during treatment...but it ends up being a duplicate or wrong form...and there is currently no way to delete that. Might I suggest that you make CERtain USER TYPES/admins be able to delete these. the archive option is only available when the mandatory info is completed...which is annoying AND integrates a form into the patient chart that is extra and erroneous since you just have to put babble in the mandatory spots.

    2 votes
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  6. Can Boulevard send a notification to stylists when a client reschedules an appointment?

    2 votes
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  7. I want to be able to add client photos to the round circle that currently holds their initials.

    2 votes
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  8. For new clients, there are a # of services we prefer they not book for their first appointment. We'd like the ability to turn off services for new clients of our salon.

    2 votes
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  9. 2 votes
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  10. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    2 votes
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  11. It would be nice to have separate account credit options.. for example, we have some clients who have previously "banked Botox" and we add their amount to account credit. But they may have credit from a deposit or GC that adds onto that. We would like to be able to separate those to where it could be medical account credit, versus spa account credit. Or even have notes that pop up at check out to show what their account credit amount is for.

    2 votes
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  12. We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.

    4 votes
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  13. We nee an option to send customers invoices....

    4 votes
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  14. Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.

    2 votes
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  15. I’d love to see an all-in-one retention report that provides a comprehensive overview of total, new, and repeat clientele. I have to pull multiple reports to gather this information, but consolidating it into a single report would greatly improve efficiency.

    Additionally, I’d like to suggest updating the terminology from "pre-booking" to "rebooking" for better clarity and consistency.

    3 votes
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  16. Allow preset options during checkout for tipping based on dollar amounts, not percentages.

    2 votes
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  17. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    2 votes
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  18. I need to have the ability to have commission calculated off of the retail price of a service. Currently if a voucher is used there is no commission paid as the price is $0. Also if there is a sale then commission is calculated off the sale price. This causes us to have to manually run reports on services rendered then manually figure what commission is owed. This is causing us to have much more work for office staff.

    2 votes
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  19. It will be good to put a flow sheet where we can enter numbers like blood pressure, heart rate, weight etc. these are very important metrics

    2 votes
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  20. Be able to customize a message to clients about booking. In my case, I would like to tell clients to please carefully read descriptions.

    2 votes
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