6304 results found
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3 votes
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Pro app needs to be compatible with Duo
Most of our staff uses the professional app in daily activity. We do not have a "front desk" so the staff has to walk to the back of the building to the computer to check clients out, wasting precious minutes of their day to stay on time. If the duo was professional app compatible, they could do that at their station from their personal device.
5 votes -
Late cancel/no show email
When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc
699 votes -
Boulevard AI
We are switching from Mindbody which has an AI feature built in which we have used tremendously. The AI answers missed calls via text scheduling, rescheduling, or answering questions. It can be built into the practice website to have an extra scheduling option. This feature schedules appointments totally of $5,000+ for us each month when we are closed or on another line with a client.
49 votes -
Delay check in icon until client forms are completed
preventing providers from taking clients back prior to receiving required documents for service
3 votes -
Add phone conversation note to chart without having to book appointment for note option.
When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.
3 votes -
The ability to send pictures in messaging.
Send pictures in messages, please!
4 votes -
Integration with Rupa Labs
Add integration capabilities with Rupa Labs to streamline lab test ordering and results management. This integration would allow healthcare providers using Boulevard to:
- Seamlessly order lab tests directly through the Boulevard platform
- Automatically receive and store lab results in patient profiles
- Track pending lab orders and results
- Send automated notifications to patients about lab results
This integration would enhance Boulevard's functionality for medical spas and healthcare providers while providing a more streamlined experience for both practitioners and patients.
6 votes -
It would be helpful if you were able to add a 'service' to a ticket when checking out a sale/client ticket
without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service
7 votes -
Review link to text receipt
Add an optional URL to place a review link to text receipt.
7 votes -
Business report in professional app
Professional app includes business metrics, not just for individual staff providers
4 votes -
Be able to see which staff members make changes to appointments.
If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.
3 votes -
custom receipt template
while we don't accept insurance, many patients submit receipts for a reimbursement claim. it would be nice if we could add information/make the receipts more detailed so we dont need to spend extra time creating them for each person
3 votes -
Permanently delete disabled charts and forms
Permanently delete disabled charts and forms
3 votes -
Account Credit Expiration Period
We collect deposits for my PMU business, and it would be incredible if account credits from deposits had an adjustable expiration period that triggers when the subsequent appointment is canceled.
For example, someone pays a $50 deposit, and our cancellation policy is 48 hours. If they cancel within the 48 hours, in order to hold the client accountable, there would be a 30-day window where the $50 in credits have to be used before another $50 deposit is required to book a new appointment.
This would protect my artist as well as myself.
2 votes -
MAKE GROUP MESSENGER AVAILABLE ON APP
Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.
5 votes -
Different pen sizes in markup
Would be nice to have different pen sizes for markup
4 votes -
Allow editing of submitted forms and charts
You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.
5 votes -
clients account credit
It would be nice to have separate account credit options.. for example, we have some clients who have previously "banked Botox" and we add their amount to account credit. But they may have credit from a deposit or GC that adds onto that. We would like to be able to separate those to where it could be medical account credit, versus spa account credit. Or even have notes that pop up at check out to show what their account credit amount is for.
3 votes -
adjusting product units
We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units
7 votes
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