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  1. We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…

    3 votes

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  2. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    3 votes

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  3. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    3 votes

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  4. With the option to create a customized care plan package, products need to be allowed as part of the package, like vouchers and account credit

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. The ability to zoom in on photos within the professional app

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    3 votes

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    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    39 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    24 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!

    53 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  9. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.

    12 votes

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  11. It would be helpful if Blvd could update the forms and charts to accurately reflect the true status of a client's signature. Currently, when a client doesn't sign a document, it still appears as "Completed" on their profile, which can be misleading. To prevent this confusion, I suggest that if a form or chart is not signed by the client, it should not be labeled as "Completed." Instead, it should show as "Pending" or another more accurate status to avoid any misunderstanding. This would help ensure the accuracy of information and reduce potential errors.

    3 votes

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  12. I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.

    3 votes

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  13. Having the ability to edit and make changes to client notes instead of having to make a new note or deleting a note and starting over to make corrections or add additional notes.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    3 votes

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  15. As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.

    21 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. There should be able to be a way you can make deals on Packages, not just individual appointments.

    4 votes

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  17. We wish to be able to set an order that the client fills out multiple forms. For example, first, they see "new client intake" then they see "medical history" and then HIPAA, and then photo consent.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. 4 votes

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