5255 results found
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Add a TO DO List or Client Follow up
Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.
4 votes -
Change the Text Language of Booking and Reminders
Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.
"Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."
We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.
4 votes -
Add a character count on messages
Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.
5 votes -
When running a deal it would be helpful to exclude a certain providers.
When running a deal it would be helpful to exclude certain providers, not just certain services from the discount.
8 votes -
Automatic Late Cancellation Charges
I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?
If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?
27 votes -
Offer Code Conditions
Setting conditions for offer codes.
Example Spend X on X = X Discount
150 or more on gift card = 10% off
spend 100 on X product line = 15% off
Spend 200 in Spa Category = $20 off
We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful87 votes -
send forms without an appointment
the ability to send forms without being attached to an appointment
3 votes -
Advanced Charting Running Charts
Being able to edit the same chart to have a running chart for al providers to edit
5 votes -
Ability to adjust start dates for online memberships
The ability to sell memberships online but the next charge date can be set in the background. For example, a customer purchases a membership on the May 4th but their next billing date should be the June 1st.
4 votes -
Send clients reminder email before membership is charged
Send clients an automatic reminder email before their membership is charged each month
3 votes -
Allow memberships to begin on the future date selected and the charge to occur on that selected date too.
Allow memberships to begin on the future date selected and the charge to occur on that selected date too.
3 votes -
Duplicate Existing Staff Profile for easier new employee setup
New service provider are hired regularly which is great but re-entering basic info is time consuming. Having a "duplicate" button added to existing profiles in order to clone it (and service assignments, commission, etc) would make this process much easier
3 votes -
Sync Google & Boulevard ratings
Sync google reviews and boulevard ratings so when a client leaves a rating in boulevard it shows up on google reviews.
7 votes -
Require a deposit or paying for service upfront from select clients i.e ones that have a history of no-shows are constant rescheduling.
This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.
10 votes -
Exclude Gratuity from Sales
Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.
16 votes -
Make commission reports available only for the intended staff member.
Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.
46 votes -
Don't ask clients to put in card info when they book online every single time
Clients are constantly confused by the online system asking them for card info every single time they make an appointment and then we have like 15 copies of the same two cards on file that we have to delete.
Make it so they just have to update expired info or they just have to confirm the CCV security code when they make the appointment
4 votes -
Duplicate prior chart
I would like to be able to duplicate a chart from one I've already signed. For example, I am seeing a patient for Botox, who I already saw 3 months ago and signed a chart on. I would like a button to "Duplicate" the chart from that 3-mo-ago visit, so I can edit it to reflect any changes we make at the current visit, but any other information that is still pertinent is carried forward!
3 votes -
client orders makes you start from the begining
when looking at the history of a clients orders. when i open a specific order and then hit the back button, it redirects me to todays recent orders history of all clients instead of bringing me back to view the history of that specific client. having to type in the clients first and last name every single time i want to look into there individual account order history
ie: All Orders--> clients name--> full order history--> specific date of order history -->hits back button-- All Orders.it should be :
All Orders-->clients full purchase history-->Specific date-->back button-->clients full order history.3 votes -
Gridlines on photo uploads
There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful
3 votes
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