we have many clients who are starting to book online instead of calling in as they have done for the last twenty years. we love the ease of online booking but have an issue with BLVD creating a new profile for clients who are NOT NEW. This is an issue because history is not show, notes are notes are not seen and newly important, the newly released referral program gives discounts to NEW clients during online booking and if it is long-time clients first time booking, they receive the discount as well.