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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6492 results found

  1. For client feedback text/email option allow it to be customized to link to our business page or google review.

    9 votes
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  2. I need to be able to schedule repeating appointments- daily, bi weekly, ext....

    4 votes
    1 comment  ·  Admin →
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  3. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    8 votes
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  4. When using the "Copy from Previous Chart" function, the system currently brings forward previously uploaded images/photos along with the charted information. This leads to confusion and potential clinical inaccuracies, especially if the old photos are outdated or no longer clinically relevant.

    4 votes
    1 comment  ·  Admin →
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  5. We would like packages added as a discount option perk on memberships.

    Currently, you would need to do this via offer, we would like to do this directly.

    6 votes
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  6. Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.

    Problem with Current Logic:
    This creates several issues:

    Misleading Revenue Reporting:

    The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.

    Discounting down to…

    4 votes
    1 comment  ·  Admin →
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  7. like the time stamps for a full appointment reschedule, having time stamps for any changes to an appointment (ie provider change, room change, etc) would be incredibly helpful when trying to figure out appointment/schedule changes among staff

    5 votes
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  8. ability to delete client from client roster, for instance if they have passed away.

    15 votes
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  9. Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.

    3 votes
    1 comment  ·  Admin →
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  10. Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    7 votes
    1 comment  ·  Admin →
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  11. I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  12. Love the new form expiration feature! It would be cool if it would just have the clients confirm that their medical form does not need to be updated. Rather than have them completely redo it.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  13. Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    3 votes
    0 comments  ·  Other  ·  Admin →
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  14. Staff should be able to clock in via the app instead of having to use a computer

    3 votes
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  15. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    3 votes
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  16. where you can put add on products WITH a service so you can still track the inventory but help everyone remember to offer to patients. also lets patients see more of what you have if you are looking to book online

    right now you can do it by making it an add on SERVICE but then you dont track inventory!

    14 votes
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  17. Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!

    6 votes
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  18. Need E-scripts

    101 votes
    Waitlisted  ·  12 comments  ·  Admin →
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  19. Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients

    3 votes
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  20. We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.

    3 votes
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