7458 results found
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mobile
Could you make the dashboard more user-friendly on mobile devices? For example, the touch sensitivity is very high, and scrolling across the page often causes appointments to drag unintentionally. Additionally, the dashboard on Android does not allow moving clients from Confirmed to Active—only to Arrived. Having the ability to move clients through all statuses (Confirmed → Arrived → Active) on mobile would greatly improve usability.
6 votes -
Profile Photo
When you hover over an appointment of the patient, their profile photo pops up next to their name.
32 votes -
Delete Old Clients
Delete clients that no longer live in your state/expressed they no longer want your services to ensure you are only reaching out to real customers
5 votes -
Customize copy in transactional emails
Would like the ability to adjust what transactional emails say (ex. booking confirmations, receipts, etc)
18 votes -
Enable patients to see and review forms signed and needs to be signed
Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.
7 votes -
medical directors batch signing
in most medical emr systems medical directors have a option to do a batch signing where they can sign 15 compleated charts at one time this would help with flow
18 votes -
Make cart editing easier in online booking
Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion
18 votes -
express booking and secured credit card link
our former booking platform had an Express Booking option. New client would call in, we would get their name and number and book the service with service provider and then while still on the phone we selected "Express book" we would say "did you see that text come through?" OK perfect. Just finish filling that out in the next 10 min and your booking will be confirmed and all set. It is time sensitive so make sure you fill it out completely as soon as we get off the phone. They input the rest (Email cc, correct spelling of their…
11 votes -
forms
We need the ability to send treatment consent forms over manually to patients without them needing to schedule a new appointment. In the forms and charts section, there should be the option to send treatment forms directly to a patient with an existing account.
64 votes -
Disable the "email update to client" box when adjusting or looking up an appointment
It would be helpful if we were given the chance to manually check the "appointment update email" to the client instead of it manually sending them an email or text. Sometimes we adjust timing, processing, etc on the backend which the client doesn't need to know, and if unchecked, they're getting every little update we do behind the scenes.
4 votes -
AI Agent - Call Answering Service
BLVD needs to integrate with an AI agent that can book appointments after hours, missed phone calls etc.
16 votes -
Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
8 votes -
Auto assign staff to services
There should be a way to auto-toggle staff as assignable when creating new services. Or assign to specific roles.
Ex: new Massage service -> toggles all providers within Massage Therapist role.6 votes -
Have more colors for service providers
More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you
3 votes -
Back-to-Back Restriction for Specific Procedure
We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?3 votes -
More granular permissions within permission groups
More granular permissions with permission groups. For example, allowing staff members to be able to edit products (barcodes) without giving full access to the gear icon.
6 votes -
2 votes
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Allow an option to add a "parent account" for children or spouses with the same card info
add an option to "link" another client's payment method to their spouse or child's account that will automatically show up as a payment method in checkout and wallet.
6 votes -
Be able to add in a standalone chart without an appointment
Sometimes I need to be able to add in a note or something like log in a medication received. We should be able to do that without having to create an appt
6 votes -
Secure Link for Credit Card Payments (to keep on file)
Having a way to send a secure Link for a client to enter their credit card information to keep on file (for walk-in's and pre-payments).
4 votes
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