6230 results found
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Time Blocks for Resources
Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!
5 votes -
Feedback on Voucher Update
Hello Blvd, Not pleased with the Voucher update. The receipt is very confusing to read for our clients. I need to explain how to read the receipt. Which was a surprise to read at first for me too, until Blvd chat helped me understand the breakdown.
It does not help with our accounting, the Reports on the daily summaries includes the voucher amount taken in for the day. So we need to manually subtract the voucher amount from our total received because we already have collected that amount when the client/s had purchased their series or membership before they came…
13 votes -
Make the appointments adjustable on the calander by dragging.
It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.
5 votes -
The ability to 'like' or 'love' a text message.
Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back
24 votes -
Don't make me re-type phone number when saving new client in messages
If I type in a phone number to text in messages and I need to create a new profile from there, it shows all new fields as blank including phone number. Makes no sense to type a phone number to create a new client just to re-type it. Or if a new number texts us, I usually have to write the phone number down to be able to save all their info. Please don't make things this difficult as our time is precious as a receptionist.
5 votes -
Save drafts in text messages
Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.
5 votes -
Detailed history of changes
Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.
8 votes -
Package Services Loaded onto a Physical Card to be Gifted
Package Services to be loaded onto a physical card with a serial number. The clients like to leave with something physical to gift. The code on the card can be added or scanned just like a gift card. "Enter or scan package code" possibly under the gift card section at checkout, then those services can be loaded from the package entered to be bought. When the client presents the card or calls to book their services, it can be looked up to see the remaining services they have with the package they bought or were gifted. When the package service…
8 votes -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
40 votes -
Client profile picture
LISTEN UP! 🗣️
I’ve been asking for YEARS—
Why the hell don’t we have profile pictures for clients in the system?!
Seriously… we deal with hundreds of names, and it would make a HUGE difference to put a face with the name. 🧠📸Not only would it help us remember people better, but it levels up the entire client experience. Imagine being greeted like a regular at your favorite bar—“Hey Lisa!” instead of “Uhh…what’s your name again?”
Even more important: We should be snapping a quick pic every time they leave their appointment.
Why? Because it:
• Tracks their hair…2 votes -
Invoices
I would love to be able to check out a Client for products, packages or services by sending an invoice to them so they can pay for the transaction on their own. This would be useful for cancellation fees.
10 votes -
Client Account Credit
I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.
For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…
12 votes -
Limit amount a specific service can be performed by Provider
We would like a way to limit the amount of times a service can be performed by provider per day.
For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.
3 votes -
when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so not
when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion
3 votes -
Employee Messaging
We have a big office with 12 treatment rooms and almost 20 employees. It would be extremely helpful to have an internal messaging system for employees. Especially so for Guest Relations so they're all on the same page (we have 6 receptionist to relay messages to).
7 votes -
turn off notification emails when clients cancel online
turn off notification emails for main business when client cancel appointments online
2 votes -
Late cancel/no show email
When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc
689 votes -
It would be helpful if you were able to add a 'service' to a ticket when checking out a sale/client ticket
without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service
7 votes -
Review link to text receipt
Add an optional URL to place a review link to text receipt.
7 votes -
Business report in professional app
Professional app includes business metrics, not just for individual staff providers
4 votes
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