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6205 results found

  1. Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    5 votes
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  2. Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.

    8 votes
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  3. Package Services to be loaded onto a physical card with a serial number. The clients like to leave with something physical to gift. The code on the card can be added or scanned just like a gift card. "Enter or scan package code" possibly under the gift card section at checkout, then those services can be loaded from the package entered to be bought. When the client presents the card or calls to book their services, it can be looked up to see the remaining services they have with the package they bought or were gifted. When the package service…

    8 votes
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  4. Ability to edit the "your card won't be charged today" blurb in the booking process

    40 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  5. I would love to be able to check out a Client for products, packages or services by sending an invoice to them so they can pay for the transaction on their own. This would be useful for cancellation fees.

    10 votes
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  6. I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.

    For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…

    12 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  7. We have a big office with 12 treatment rooms and almost 20 employees. It would be extremely helpful to have an internal messaging system for employees. Especially so for Guest Relations so they're all on the same page (we have 6 receptionist to relay messages to).

    7 votes
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  8. Hello Blvd, Not pleased with the Voucher update. The receipt is very confusing to read for our clients. I need to explain how to read the receipt. Which was a surprise to read at first for me too, until Blvd chat helped me understand the breakdown.

    It does not help with our accounting, the Reports on the daily summaries includes the voucher amount taken in for the day. So we need to manually subtract the voucher amount from our total received because we already have collected that amount when the client/s had purchased their series or membership before they came…

    12 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  9. without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service

    7 votes
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  10. Add an optional URL to place a review link to text receipt.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. Professional app includes business metrics, not just for individual staff providers

    4 votes
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  12. Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.

    12 votes
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  13. When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc

    686 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  14. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes
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  15. We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  16. 5 votes
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  17. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.

    9 votes
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  19. A full facial balancing appointment could use multiple types of services. Make it so that you can add multiple products to a service without it having to be a "service add-on"

    3 votes
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  20. Each staff member should be able to have their own link to send clients that will only show their services/pricing/availability. Espeically for booth rent business models. That way if they have a new client or lead they aren't sending them a link that has all of their "competition" on the same link

    3 votes
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