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  1. Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.

    5 votes

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  2. 5 votes

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  3. A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. When clients or receptionists need to put someone on the waitlist, make it available to put them on the waitlist for weeks at a time for any openings that come up besides same day.

    5 votes

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  5. This feature would automatically apply an offer code when a client's cart total exceeds a specified amount. Key benefits include:

    • Streamlined checkout process for clients
    • Increased sales through incentivized higher spending
    • Reduced manual intervention from staff
    • Flexibility to set different thresholds for various promotions

    The system would continuously monitor the cart total during the booking process and instantly apply the relevant offer once the threshold is met, enhancing the overall customer experience and potentially boosting revenue.

    5 votes

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  6. 4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.

    6 votes

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  8. We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Once the Referral Program is activated, "Another client" ceases to exist as an option for Referral under a clients contact information. This may and has resulted in the inability to later manually edit / add another Client as a referring party when the Client who was referred pre exists as a client with completed appointments.

    We would like for "Another Client" To remain as an option even if the Referral Program is active.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    21 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Enhance the offer system to allow businesses to create discounts that require booking multiple specific services. This would include the ability to set up "and" combinations (e.g., "Service A and Service B and Service C") rather than just "or" combinations. This feature would give businesses more flexibility in creating promotional offers and encourage clients to book multiple services.

    5 votes

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  12. I would love to be able to check out a Client for products, packages or services by sending an invoice to them so they can pay for the transaction on their own. This would be useful for cancellation fees.

    6 votes

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  13. we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    19 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. 3 votes

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  16. I would love for it all to be in one place. I am not interested in a scale or things like that more so to know what we've ordered and used vs. not. Not sure how this can be done but would just love a way to keep color inventory and things like foils in one place instead of adding another service for me to keep track of:)

    6 votes

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    1 comment  ·  Admin →
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  17. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    3 votes

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  19. There should be a pop up alert for blocked clients that call the salon and try to book over the phone, instead of just disabling the regular booking actions and getting a notification that the service provider does not offer that service. You should not have to go into the client profile to find out that they are blocked. This could cause uncomfortable interactions between the client and support staff.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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