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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6723 results found

  1. PDF Upload option when building a chart, like a photo upload.
    My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document

    36 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  2. Staff should get notified when a client reschedules their appointment, especially when this is happening same day and the provider is unaware.

    5 votes
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  3. Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    15 votes
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  4. The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…

    3 votes
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  5. We’d like the ability to block off an entire location’s availability for a specific date (or range of dates) — such as for holidays, weather closures, or staff events — without having to manually update each staff member’s schedule one by one. This would streamline scheduling for large teams and ensure consistency across the calendar and client-facing booking tools.

    4 votes
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  6. We upload at least 5 images at least per client and currently it was VERY time consuming to upload one at at time. Efficiency is everything!

    10 votes
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  7. Remain on the products page you were on, even after submitting any edits such as price change, new product input, etc. instead of having it reset to Page 1. Any sort of mass price change from a brand requires many products updated. It becomes frustrating having to be taken back to Page 1 every time.

    3 votes
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  8. We need to be able to see the movement history of appointments. Original booking date & who booked it as well as any dates it was rescheduled/moved and who moved or rescheduled the appointment.

    5 votes
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  9. When setting up an automated Reminder to Book campaign, we want to be able to filter the types of clients that the message is sent to - not just to all clients in our system. We have Botox clients that need to schedule 3-4 months out, compared to laser hair removal clients who need to come every 6-8 weeks or aesthetic clients who need to come in once a month. This feature is unusable if we are not able to target specific groups of clients.

    5 votes
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  10. Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.

    11 votes
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  11. It would be helpful if I could pause new client online booking for myself only and still allow my employee to get new clients. If I pause online booking for me it will not allow my current clients to book online.

    5 votes
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  12. It would be great for the system to alert if there is a duplicate name.

    5 votes
    1 comment  ·  Admin →
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  13. Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.

    28 votes
    1 comment  ·  Admin →
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  14. don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.

    23 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  15. We also need to be able to text our clients via the app as well. We keep everything in house and so in order to message thru boulevard we have to log into a browser, sign in, and then text via a tiny screen.

    5 votes
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  16. the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    559 votes
    Waitlisted  ·  93 comments  ·  Admin →
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  17. It would be great to be able to shift appointments across the calendar (to change date, time, and/or service provider) but just clicking and holding onto it and moving it around.
    Having to open it up to change the edit appointment fields doesn't feel as intuitive for an app.

    4 votes
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  18. When filtering sales transactions by date, if you go into details of transactions, you are currently unable to go back to your filtered list. Whenever a filter is applied, if the "back" button should take you back to your filtered list instead of starting over. Currently, if I want to review each transaction, I have to start over and re-apply the filter every single time.

    5 votes
    0 comments  ·  Reporting  ·  Admin →
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  19. When a client specifies an appointment time, service, and service provider and are added to the waitlist, it would be helpful to have a notification of this availability to be able to immediately schedule via the waitlist.

    5 votes
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  20. I wanted to share an opportunity that could enhance both patient satisfaction and operational efficiency: integrating Cherry Financing with the BLVD platform.

    Why this matters:

    Cherry Financing has become a popular, trusted option in the aesthetics industry, offering no-hard credit check and flexible financing for patients.

    Many clinics, including ours, already use Cherry Financing separately, which means we’re duplicating effort by manually updating patient payment status in BLVD.

    Integrating Cherry would streamline the checkout process within BLVD, making it easier for patients to commit to treatments and for providers to manage payments.

    How it could work:

    API Integration: Cherry offers…

    7 votes
    1 comment  ·  Admin →
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