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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!

    9 votes

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  3. We’d like the ability to block off an entire location’s availability for a specific date (or range of dates) — such as for holidays, weather closures, or staff events — without having to manually update each staff member’s schedule one by one. This would streamline scheduling for large teams and ensure consistency across the calendar and client-facing booking tools.

    11 votes

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  4. As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    361 votes

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    Waitlisted  ·  18 comments  ·  Admin →
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  5. Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.

    8 votes

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    1 comment  ·  Reporting  ·  Admin →
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  6. Have certain staff have the ability to unlock submitted charts.

    13 votes

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  7. Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.

    12 votes

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  8. The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.

    12 votes

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  9. our former booking platform had an Express Booking option. New client would call in, we would get their name and number and book the service with service provider and then while still on the phone we selected "Express book" we would say "did you see that text come through?" OK perfect. Just finish filling that out in the next 10 min and your booking will be confirmed and all set. It is time sensitive so make sure you fill it out completely as soon as we get off the phone. They input the rest (Email cc, correct spelling of their…

    7 votes

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  10. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    44 votes

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  11. We DEFINITELY NEED to be notified when clients are rescheduling!!!!
    PLEASE PLEASE PLEASE!!!! Thank you

    8 votes

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  12. We need to be able to see the movement history of appointments. Original booking date & who booked it as well as any dates it was rescheduled/moved and who moved or rescheduled the appointment.

    12 votes

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  13. I checked myself out and I was NOT promoted to also leave a review on Google. The boulevard ratings NEED to sync with Google / yelp reviews. Surely there is a code. We have had sooooo many great ratings on boulevard, but none of them are leaving Google reviews

    6 votes

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  14. It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.

    The specific limitations that we'd like to see overcome are:

    Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.

    Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.

    Tag management: Zapier can…

    8 votes

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  15. Add a feature that the clients can check the balance of their gift card.

    9 votes

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  16. When you hover over an appointment of the patient, their profile photo pops up next to their name.

    21 votes

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  17. I wish there was a way to 1) access the texts you have with clients on the desktop browser in the mobile app and 2) continue texting clients within the app from the businesses dedicated phone number instead of it pulling up your phone's text messaging app and using your personal phone number.

    7 votes

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  18. It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.

    8 votes

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  19. A quick access customer service phone number that leads to a person, an actual human.

    5 votes

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  20. We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.

    6 votes

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    1 comment  ·  Reporting  ·  Admin →
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