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6219 results found

  1. Account credits

    If a client has an account credit , when checking out , a pop up should show up that asks if you want to use the account credit, or the account credit button should be red if that have an actual credit

    14 votes
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  2. SEO

    Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…

    33 votes
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  3. forms

    We need the ability to send treatment consent forms over manually to patients without them needing to schedule a new appointment. In the forms and charts section, there should be the option to send treatment forms directly to a patient with an existing account.

    6 votes
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  4. Require new credit card to book online if existing card is expired

    We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.

    421 votes
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  5. Gift Cards should be stored under the recipients file. Not the purchasers.

    Gift Cards should be stored on the recipients file, not the purchasers. Would make finding them a lot simpler! Also should have to/from.

    3 votes
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  6. Product Packages

    We use products for Botox and Filler. WE NEED TO BE able to create injectable (product) packages. We pre-sell Botox packages and are only able to do account credits. This doesnt make sense. NEED THIS ASAP.

    14 votes
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  7. New Review Prcoess

    The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    6 votes
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  8. Appointment reminders - I want them to be sent even if a client has already confirmed

    Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already

    4 votes
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  9. Time Blocking multiple staff at once

    PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)

    4 votes
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  10. Automated Pre and Post care instructions to be sent out with select services

    Automated Pre and Post care instructions to be sent out with select services. This way as soon as clients book an appointment they are sent the appropriate forms to fill out as well as a second email with pre-care instructions (for us this would be for permanent makeup services). This way when they arrive for their appointment they are set up for success. Then, upon checkout, they would be sent another email with their aftercare instructions. This would be amazing!!

    237 votes
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  11. Text communication on Boulevard App Please!!!

    Text communication is so simple and helpful for clients throughout the day who don't regularly check their voicemail. We can easily change appointments and answer questions. It is nice we have that feature with our own number on the dashboard on the computer, but I wish we could also pull up messages on the app so I can be easily notified with a response with a client and stay up to date on busier days.

    5 votes
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  12. Appointment Change History

    The business would like to be able to see a change log within the appointment when service providers are changed.

    723 votes
    Waitlisted  ·  39 comments  ·  Admin →
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  13. Purchase orders -access within privilege groups

    Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    31 votes
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  14. staff having their own booking link

    Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.

    4 votes
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  15. Be able to set a default view in the calendar according to individual preference

    I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…

    7 votes
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  16. app

    Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    4 votes
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  17. We would like to be able to sell services online without scheduling an appointment

    Sell services and products without booking an appointment at the time of check out

    7 votes
    In Progress  ·  1 comment  ·  Admin →
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  18. add "reason for change/cancellation" when clients self-cancel or self-reschedule

    currently we can only note this if the provider cancels for the client, but we want to know why clients change their appts when they change it on their own

    9 votes
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  19. Time Blocks for Resources

    Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!

    5 votes
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  20. Feedback on Voucher Update

    Hello Blvd, Not pleased with the Voucher update. The receipt is very confusing to read for our clients. I need to explain how to read the receipt. Which was a surprise to read at first for me too, until Blvd chat helped me understand the breakdown.

    It does not help with our accounting, the Reports on the daily summaries includes the voucher amount taken in for the day. So we need to manually subtract the voucher amount from our total received because we already have collected that amount when the client/s had purchased their series or membership before they came…

    13 votes
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