Allow multiple product usages for each service
Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

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Rosie MacDonald commented
When toxin units are purchased in advance, vouchers should be automatically banked in the client’s account and available at checkout for easy use and accurate tracking of remaining units.
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Vanessa Geiger commented
Adding another comment in hopes this will be addressed soon. Inventory management is a nightmare. Massive waste of time having staff recount and update products that can't be attached every single week.
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Alexis Mitchell commented
I would like to be able to edit product usage on the app at any time, not just at checkout.
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Gina Holmes commented
Please add a botox bank function... i.e. we have a 100u, 150u or 200u bank so we need a better way to keep track of this in Blvd system instead of free texting notes on their profile.
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Gina Holmes commented
Please add a product inventory & traceability application, i.e. neurotoxin units
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Adriana Culling commented
Please do this! It really is a huge pain point for our practice.
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Joshua Gray-Heim commented
We would love to have the ability in the checkout screen to add quantities to services. I.e. ( Extra Product charges are $XX per ounce used. If we used 3 additional ounces, that would be 3 extra product charges.). Currently we can't do that in the checkout screen. We have leave checkout, edit the appointment, and add it to the appointment, or we have to change the price however in our service report of services sold in a day, having thats numbers would help with product usage etc
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Britt Addison commented
EXACTLY!! Not having this option is causing a huge mess with our inventory!!!!! BOULEVARD PLEASEEEEEE FIX THIS!!!!!!!!!!!!!!!!!!!! <3
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Danielle Smith commented
I love boulevard so far, but this was almost a deal breaker when I was looking for a management platform. We do IV infusions, injections, etc. As of now, staff will have to manually input every item we use for each service because of the limitation to one product per service. For example, one of our IV infusions contains Vitamin C, Magnesium, Calcium, Trace Minerals, B6, B12, B-Complex, Glutathione, and Taurine. Let's add in the IV fluids bag, the IV catheter, the tubing, the syringes and needles used to make the mix. This becomes very time-consuming to have to enter each as an added service or product and adjust amounts used. Also, those items show on the receipt, which is not necessarily something we want every client to see. I decided to give boulevard a shot anyway, but this may not work out for us long-term.
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Megan Turlington commented
Not having this feature has prevented us from using BLVD for inventory tracking entirely when it comes to dermal fillers. The current workarounds still display the specific product used on patient-facing receipts, which creates issues in practices like ours where providers charge differently based on product.
To work around this, we would have to manually adjust every service across four neurotoxins and more than 25 fillers—customizing by business and location, configuring each add-on, updating pricing, managing deposit settings (which are based on percentages but default to $0 when added this way), and ensuring product accuracy throughout. This is a significant and error-prone lift for any team to manage.
Allowing multiple products per service—and giving businesses the option to hide those individual product names from patient receipts—would drastically improve both inventory accuracy and operational efficiency for practices like ours. -
Jubilee Chiang commented
A full facial balancing appointment could use multiple types of services. Make it so that you can add multiple products to a service without it having to be a "service add-on"
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Crystal Shelton commented
As a platform that is marketed to Medical Spas, it is extremely frustrating to have several features of our medical services not accurately reflected. Making our job harder as things are multistep instead of streamlined. The fact that not only do we have to chart, but then also edit our invoices prior to the client check out reflect the proper "units" or "syringes" as add-ons manually slows down our flow. It would be extremely helpful if there were a way for our documenting to automatically populate in the invoice for the front desk staff.
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Valerie Look Lab commented
As a Med Spa we have services that can use more than one product and it would be extremely helpful to be able to add multiple products under Product Usage and adjust the price based on the service.
Currently we are utilizing Add ons but this is not the best workflow as we have to create multiple services and are unable to adjust the price based on service.
It is causing confusion for patients when booking online as they see the base price but not the additional cost for the units/product.
Please make is possible to add more than one product to the Product Usage.
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Mckenna Look Lab commented
If you make them add on's I believe you can add several syringes to the same appointment
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Hailey Howell commented
make it to where multiple products can be added to a service. We are a med spa and use multiple syringes on patients. It would be nice to not have to make an appointment for every single syringe be used.
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Kelse Rancipher commented
For clients "banking" Dysport, Botox, Fillers, etc should be done like other services and should be able to expire just like other packages and such. Don't have them show up as a dollar credit value and also when they banked so many units on multiple days over the course of the year show them as separate instead of combining them into one amount.
If you keep them as credits it doesn't show the true amount on the ticket that is paid for and it shows full amount valued not the discounted amount they paid for which can mess up our injectable commissions for our providers.
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Catherine Archer commented
We have multiple products that are used in a single service. Having only the option to select one per service, this adds time and room for error during the checkout process when having to manually add the additional products that were used but not automatically taken out of inventory due to the 1 product usage per service rule.
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Rachel Barrad commented
Being able to pick between multiple products for 1 appointment type would be ideal...for example if someone books a "dermal filler" appointment, i'd like the practitioner to be able to choose in the room which "product" or multiple types of filler being used.
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Hani Mudawar commented
As a med spa, we have multiple products for the same service. Example Botox, Dysport or Juvederm Volluma, Restyln Kiss.
Without the ability to have more than one product creates problems in our ability to track inventory efficiently and a lot more work in the backend.
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Jenna Bisk commented
We have quite an extensive retail commission structure. It would be great when clicking on "Products" in the client profile to see who sold which product during each visit rather than having to go into the history and view each individual appointment. We have a lot of walk-in retail sales and give credit for those to the last person who made the retail recommendation.