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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7449 results found

  1. When printing a chart, the formatting disappears.
    Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.

    6 votes

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  2. It would be great if on the checkout screen, the front decks and a big bright indicator that client has a card on file.

    8 votes

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  3. I need for appointment modification tracking and auditing capabilities.

    I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.

    I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?

    25 votes

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  4. The ability to easily drag blocked time up or down on the calendar, along with color-coding blocked time, would greatly improve scheduling clarity and daily workflow management.

    8 votes

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  5. My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.

    Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.

    25 votes

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    1 comment  ·  Other  ·  Admin →
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  6. When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time

    17 votes

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  7. Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.

    22 votes

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  8. When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.

    15 votes

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  9. Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    13 votes

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  10. Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.

    14 votes

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    2 comments  ·  Reporting  ·  Admin →
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  11. If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.

    9 votes

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  12. These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.

    7 votes

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  13. We need to be able to see the movement history of appointments. Original booking date & who booked it as well as any dates it was rescheduled/moved and who moved or rescheduled the appointment.

    22 votes

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  14. There should be a report that can be run for incomplete charts in the reports tab.

    13 votes

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  15. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    17 votes

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  16. The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback

    It always resets when you open (re-open) the report.

    23 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant

    5 votes

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  18. When building a form/chart.
    -First supply the text: title and options, then choose the format: multiple choice, dropdown, or checklist.
    -Copy & Paste- the copy should appear directly beside or below, NOT at the bottom of the document.

    5 votes

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  19. Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  20. it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.

    6 votes

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