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6205 results found

  1. Ability to add client profile photos in dashboard or client portal

    We'd like our clients to be able to upload profile photos of themselves to the client portal and the ability for us to add profile photos for them to their client profile. This will allow us to provide a more hospitable experience for our clients.

    50 votes
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  2. product/service look up

    A quick search that allows users to look up price of product or service without having to start a fake check out. Just a quick search that gives you the price and description

    46 votes
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  3. Text Payment

    Adding a "Text-to-Pay" feature. This would enable staff to send clients a secure payment link via SMS at the end of their service. Clients could then complete their payment directly from their mobile devices, reducing in-person wait times and improving the overall experience. (Mangomint has this)

    8 votes
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  4. Increase Product Usage to Multiple Products

    As a Med Spa we have services that can use more than one product and it would be extremely helpful to be able to add multiple products under Product Usage and adjust the price based on the service.

    Currently we are utilizing Add ons but this is not the best workflow as we have to create multiple services and are unable to adjust the price based on service.

    It is causing confusion for patients when booking online as they see the base price but not the additional cost for the units/product.

    Please make is possible to add more than one…

    9 votes
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  5. chat function on app

    It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    15 votes
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  6. Need to be able to create invoices and quotes for services, and be able to allow clients to carry an account balance and pay on the account

    Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.

    10 votes
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  7. DO NOT make a new client profile for first time online booking clients who have a profile already

    we have many clients who are starting to book online instead of calling in as they have done for the last twenty years. we love the ease of online booking but have an issue with BLVD creating a new profile for clients who are NOT NEW. This is an issue because history is not show, notes are notes are not seen and newly important, the newly released referral program gives discounts to NEW clients during online booking and if it is long-time clients first time booking, they receive the discount as well.

    6 votes
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  8. resource & overlap notification

    On the phone app we can not see resources(which should be added), and in addition to it not always blocking out REQUIRED resources (which needs to be fixed), there should be a prompt that if you are overlapping a resource, it should ask if you are sure if you want to book it still.

    4 votes
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  9. Extra Security Measures for Online Gift Cards

    Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    5 votes
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  10. Allow to assign gift cards to a particular client if purchased by another client

    When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile

    12 votes
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  11. When a client no shows, they have to submit a deposit before they can book another appointment.

    When a client no shows, they have to submit a deposit before they can book another appointment.

    13 votes
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  12. Flagging Messages

    It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.

    22 votes
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  13. Dot Phrases

    For Auto-populating info in charts

    62 votes
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  14. Incomplete Forms Alert

    Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.

    57 votes
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  15. Changing the staff scheduling function

    In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…

    4 votes
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  16. Client reschedule notification

    Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    15 votes
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  17. Excluding Tax from normally taxable transactions

    During the checkout process would like to be able to exclude tax from normally taxable transactions. Some clients ask to ship their product out of state. In that case I do not collect tax. Work around is telling to create a duplicate nontaxable product, but it messes up the inventory and is not feasible

    4 votes
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  18. Report that shows which staff member booked appointment

    Report that shows a breakdown of which staff members have booked appointments with the appointment details included.

    157 votes
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  19. Improve reviews!

    I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    39 votes
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  20. Account credits

    If a client has an account credit , when checking out , a pop up should show up that asks if you want to use the account credit, or the account credit button should be red if that have an actual credit

    14 votes
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