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6336 results found

  1. We need the ability to send treatment consent forms over manually to patients without them needing to schedule a new appointment. In the forms and charts section, there should be the option to send treatment forms directly to a patient with an existing account.

    16 votes
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  2. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    17 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. the business would like to be emailed when an appointment is changed/ modified or rescheduled.

    502 votes
    Waitlisted  ·  81 comments  ·  Admin →
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  4. Payment links so we can send a client a link to pay an amount discussed on phone or text and ideally then credit that to their account credi

    8 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  5. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    17 votes
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  6. We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?

    22 votes
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  7. We need the ability to have certain forms expire. For example, a medical history form should be updated at minimum once a year.

    8 votes
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  8. Allow forms to have an expiration. For example, a medical history form should be updated at minimum once a year.

    8 votes
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  9. As a Med Spa we have services that can use more than one product and it would be extremely helpful to be able to add multiple products under Product Usage and adjust the price based on the service.

    Currently we are utilizing Add ons but this is not the best workflow as we have to create multiple services and are unable to adjust the price based on service.

    It is causing confusion for patients when booking online as they see the base price but not the additional cost for the units/product.

    Please make is possible to add more than one…

    16 votes
    How important is this to you?
  10. When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.

    16 votes
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  11. Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency

    50 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  12. Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.

    21 votes
    1 comment  ·  Admin →
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  13. When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.

    13 votes
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  14. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  15. Make the App more user friendly and add more functionality

    There is very limited things you can do on the app. We should be able to send messages to the client in the app from the boulevard number, View common owner functions, view reports (cash, sales, choose timeframe), checkout clients with tap or card swipe connector, add items and services, view transactions.

    10 votes
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  16. don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.

    16 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. Allow for scheduling staff members on an every other week rotation. Currently we have to add in staff on a wkly rotation and manually adjust if they work an every other weekend schedule.

    12 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  18. Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.

    55 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  19. We need the ability to send post-care instructions to patients following any treatment. These instructions should be delivered via email and include key details such as: Expected downtime, Expected reactions and Dos and don’ts after the procedure.

    There should also be an option at checkout to choose whether or not to send the post-care instructions—similar to how online receipts are managed—since regular or returning patients may not require them every time.

    5 votes
    1 comment  ·  Admin →
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  20. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    9 votes
    1 comment  ·  Admin →
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