5871 results found
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Appointment Change History
The business would like to be able to see a change log within the appointment when service providers are changed.
705 votes -
E-scribe and lab integrations
Ability to prescribe medication‘s for patients and to review lab results via fax
10 votes -
SEO
Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…
30 votes -
Require new credit card to book online if existing card is expired
We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.
389 votes -
Automated Pre and Post care instructions to be sent out with select services
Automated Pre and Post care instructions to be sent out with select services. This way as soon as clients book an appointment they are sent the appropriate forms to fill out as well as a second email with pre-care instructions (for us this would be for permanent makeup services). This way when they arrive for their appointment they are set up for success. Then, upon checkout, they would be sent another email with their aftercare instructions. This would be amazing!!
224 votes -
Flagging Messages
It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.
18 votes -
Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
34 votes -
chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
11 votes -
Limit the amount of times a client can receive review requests
don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.
6 votes -
PDF Upload option when building a chart, like a photo upload
PDF Upload option when building a chart, like a photo upload.
My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document9 votes -
Allow to assign gift cards to a particular client if purchased by another client
When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile
9 votes -
Package Services Loaded onto a Physical Card to be Gifted
Package Services to be loaded onto a physical card with a serial number. The clients like to leave with something physical to gift. The code on the card can be added or scanned just like a gift card. "Enter or scan package code" possibly under the gift card section at checkout, then those services can be loaded from the package entered to be bought. When the client presents the card or calls to book their services, it can be looked up to see the remaining services they have with the package they bought or were gifted. When the package service…
8 votes -
Ability to add time block to all
We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?
7 votes -
Before and after photos zoom option
The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.
10 votes -
Feedback on Voucher Update
Hello Blvd, Not pleased with the Voucher update. The receipt is very confusing to read for our clients. I need to explain how to read the receipt. Which was a surprise to read at first for me too, until Blvd chat helped me understand the breakdown.
It does not help with our accounting, the Reports on the daily summaries includes the voucher amount taken in for the day. So we need to manually subtract the voucher amount from our total received because we already have collected that amount when the client/s had purchased their series or membership before they came…
12 votes -
Unopened messages need to be at the top
Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.
7 votes -
Account credits
If a client has an account credit , when checking out , a pop up should show up that asks if you want to use the account credit, or the account credit button should be red if that have an actual credit
11 votes -
It would be helpful if you were able to add a 'service' to a ticket when checking out a sale/client ticket
without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service
7 votes -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
38 votes -
adjusting product units
We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units
7 votes
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