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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7143 results found

  1. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    4 votes

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  2. we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting

    281 votes

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    Waitlisted  ·  33 comments  ·  Admin →
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  3. The cards that are store in the payment methods should also be an option to use in the membership payment options. If a client changes the card on file and deletes the old card, the membership still charges that card that was deleted from the payment section. When I added the clients new card to the membership payment it also shows up in the payment section as an option to charge. It should go both ways whatever cards in the payment methods should able to be selected without having to retrieve the card number from the client again. I see…

    8 votes

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  4. Hi! I wanted to share some feedback regarding the new Phrases feature. Currently, it seems that we’re unable to use phrases unless we’ve already opened a message thread and sent a message to the client first. This means the feature only works if the client initiates the conversation or if we start with a manual message, only then can we use the phrases.

    It would be incredibly helpful if we could use phrases when starting a new message directly from the client's profile, even if there’s no existing thread, or if the previous conversation has been closed. This would make…

    7 votes

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  5. In-Store E - Gift Cards. We sell a lot of gift cards and we need to be able to sell e-giftcards online . is this something coming in the future? this is vital to our business during the holiday season and had I known this was not an option I might have chosen another platform to run business.

    6 votes

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  6. We want the ability to have a membership start at a future date, and not charge the day that it's set up. Please help

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  7. I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  8. For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!

    4 votes

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  9. For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.

    4 votes

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  11. 4 votes

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    1 comment  ·  Other  ·  Admin →
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  12. Staff should be able to clock in via the app instead of having to use a computer

    9 votes

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  13. It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.

    5 votes

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  14. There should be a Patient Photo displayed next to patient names when you check the appointment on calendar.

    8 votes

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  15. For services such as neurotoxin, it would be very helpful to have the option to check a box that would put “price varies” in the price section when booking a service.

    8 votes

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  16. I would like to do a bulk edit for the service menu. If I can edit and add add-on's to multiple services at once, that would be a huge help.

    7 votes

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  17. Add the CLOCK-IN / CLOCK-OUT to the app, please!

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  18. When staff members need to communicate about clients via EMR. Or as task list for staff, for example doctor needs to message nurse about following up with a client in 2 weeks. The doctor puts that task in the EMR, and then in 2 weeks, that task pops up for the nurse to do.

    4 votes

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  19. search option in the service screen so you dont have to scroll to see a specific service

    5 votes

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  20. We need to submit forms to insurance companies sometimes, so it is imperative that we are able to cleanly print the ENTIRE notes - including any addendums made - without overlap or cutoff

    3 votes

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