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  1. We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    4 votes
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  2. It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?

    I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…

    2 votes
    1 comment  ·  Admin →
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  3. There are some high ticket items that we do not want to add a tip feature (injectables no tip but facials yes tip) but there is no way of limiting this feature per service

    3 votes
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  4. 3 votes
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  5. During the checkout process would like to be able to exclude tax from normally taxable transactions. Some clients ask to ship their product out of state. In that case I do not collect tax. Work around is telling to create a duplicate nontaxable product, but it messes up the inventory and is not feasible

    4 votes
    1 comment  ·  Admin →
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  6. My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
    The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!

    2 votes
    1 comment  ·  Admin →
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  7. Sell services and products without booking an appointment at the time of check out

    8 votes
    In Progress  ·  1 comment  ·  Admin →
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  8. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    4 votes
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  9. Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    32 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  10. The current way to take deposits for clients is a bit tricky and complicated, it would be easier not only for our books but for general house keeping if we could take deposits directly on the appointments on our end. That way we can see that the client has paid a deposit SPECIFICALLY for that appointment.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    6 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  12. Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already

    4 votes
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  13. currently the only way to send clients the required forms is to book an appoitnment, but there should be a way to

    1 - manually add a different form to a clients profile

    2 - click a button and manually send off that form via text/email to the client

    9 votes
    1 comment  ·  Admin →
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  14. PLEASE please please add a search function in forms and charts

    5 votes
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  15. Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.

    3 votes
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  16. We nee an option to send customers invoices....

    7 votes
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  17. It would be nice to assign a provider to a room for the day. Example: Becky is in the Laser Hair Removal Room today and therefore can only be scheduled with services that she can provide IN THAT ROOM.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  18. Send pictures in messages, please!

    5 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.

    3 votes
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  20. Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!

    3 votes
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