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6409 results found

  1. Charting report

    I would like to be able to run a report that will show me if a providers charting is incomplete/not finished.

    4 votes
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  2. annual automated forms

    I’d love to suggest a feature enhancement regarding form completion frequency. Currently, the available options are limited to “at first visit” and “at each visit.” It would be incredibly helpful to have more flexible, intelligent options for how often certain forms need to be filled out.

    For example, the ability to set forms to be completed:

    Manually (at staff discretion)

    Once every X days/months (e.g., every 6 months or annually)

    Once per treatment type or category

    After a significant update or policy change

    Based on patient-specific factors (e.g., age, medical history updates, etc.)

    Having these additional options would greatly improve…

    4 votes
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  3. Profile Photo

    When you hover over an appointment of the patient, their profile photo pops up next to their name.

    3 votes
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  4. New Review Prcoess

    The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    7 votes
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  5. next/previous button

    Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…

    3 votes
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  6. Flexible % of required Medical Director Sign off on charts

    Our medical director only has to sign off on 10% of our charts, but there is no way to only show 10% to sign off on. Would love to see this added as a feature for easier and faster medical director sign off.

    3 votes
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  7. separate text app

    we should have a separate app for texting. we should also be able to unread messages. even better if texts could all go to a "front desk" person (within app) but also to the clients provider (within app)

    5 votes
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  8. Add Class Pass Integration

    We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.

    51 votes
    Scheduled  ·  5 comments  ·  Admin →
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  9. Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    Please add the link to forms notification to confirmation text messages as clients ofter have the emails arrive in their junk or promotions

    6 votes
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  10. Ability to send a text with a link to our intake form

    I didn't see this as a previous idea. It would be nice to send a link to our intake from via text message. I know clients check their text messages way more than they check their email so this could make that process more efficient

    3 votes
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  11. Changing the staff scheduling function

    In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…

    4 votes
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  12. Memberships Have Additional Booking Hours as Perk

    I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.

    It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.

    A few ideal features for this:
    • Tagging time…

    3 votes
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  13. Require new credit card to book online if existing card is expired

    We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.

    442 votes
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  14. Improve reviews!

    I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    40 votes
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  15. Error Box for Unbookable Time

    Having an error box / warning pop up when employees try to book outside of unbookable time (specifically when clicking "Select Time on Calendar" would be super helpful!! This includes booking during closed hours but also booking outside of employee's scheduled shifts.

    For example- "The time you selected is outside of your availability. Are you sure you want to continue?"

    3 votes
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  16. Allow a form to populate for all clients/patients every January

    Currently there are two options for forms to populate
    -every appointment or
    -once per patient/client
    I believe it would be beneficial to have a third option where a certain form would be auto assigned to all clients or clients that get a specific service to be required to complete a form yearly- assigned in January

    6 votes
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  17. SEO

    Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…

    34 votes
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  18. Report that shows which staff member booked appointment

    Report that shows a breakdown of which staff members have booked appointments with the appointment details included.

    159 votes
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  19. Limit amount a specific service can be performed by Provider

    We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    4 votes
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  20. Net service/product/package sales should not include tips or at the very least you should be able to filter out tips!

    It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?

    I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…

    2 votes
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