7189 results found
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Providers getting a notifications that their appointments got rescheduled. Clients get this but not providers
Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.
7 votes -
Improve Forms Features
The current forms software is just not as inclusive as all of the others out there. Not being able to send a form separate from an appointment is very inconvenient. I have membership agreements and package agreements that aren't tied to specific appointments, but need to be filled out and kept in the clients profile. what is the point in having online forms if i have to keep separate forms for these things. it makes me want to cancel my forms subscription and use a seperate application. I should also be able to send a form to a designated ipad…
6 votes -
6 votes
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Cancelation Rate %
It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.
This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.
6 votes -
Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.
Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.
10 votes -
Reporting for KPIs needs to be better.
I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.
The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.
When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…
8 votes -
Phrases for Messages in Client Profile and Calendar View
Ability to use Phrases (Messages) feature from the Client Profile and Calendar View, in addition to the Messages tab.
7 votes -
Self-booking overlay image not be so dark
The image displayed in the self-booking overlay is extremely dark and there are no options for cropping when uploading to ensure it's centered on the part you would like displayed. Please add more options for this image.
5 votes -
client notifications specific to the service they booked.
we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting
281 votes -
Payment methods and memberships
The cards that are store in the payment methods should also be an option to use in the membership payment options. If a client changes the card on file and deletes the old card, the membership still charges that card that was deleted from the payment section. When I added the clients new card to the membership payment it also shows up in the payment section as an option to charge. It should go both ways whatever cards in the payment methods should able to be selected without having to retrieve the card number from the client again. I see…
8 votes -
phrases
Hi! I wanted to share some feedback regarding the new Phrases feature. Currently, it seems that we’re unable to use phrases unless we’ve already opened a message thread and sent a message to the client first. This means the feature only works if the client initiates the conversation or if we start with a manual message, only then can we use the phrases.
It would be incredibly helpful if we could use phrases when starting a new message directly from the client's profile, even if there’s no existing thread, or if the previous conversation has been closed. This would make…
7 votes -
Need reports for appointments booked day by day
I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…
5 votes -
Printable service ticket
printable service ticket with appointment history, product purchases, and future appointments to be suggested to the team. It would streamline the tracking of services in our salon to be able to have a paper to edit or change things on.
5 votes -
we need the system to deduct loyalty points when services are refunded
we need the system to deduct loyalty points when services are refunded
5 votes -
Being able to gift packages
It would be great our clients were able to purchase packages to gift to other people like gift cards.
4 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
4 votes -
Ability to toggle back to the date of sales
For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.
3 votes -
Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
4 votes -
Easily edit price for services
Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.
4 votes -
Staff should have the ability to to clock in using the App
Staff should be able to clock in via the app instead of having to use a computer
9 votes
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