6482 results found
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turn off notification emails when clients cancel online
turn off notification emails for main business when client cancel appointments online
4 votes -
Incomplete Forms Alert
Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.
67 votes -
2 votes
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quote
After a consultation we should be able to email or text a quote to clients
11 votes -
add "reason for change/cancellation" when clients self-cancel or self-reschedule
currently we can only note this if the provider cancels for the client, but we want to know why clients change their appts when they change it on their own
13 votes -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
4 votes -
INVIOCES!!!!!
to be able to send via text or email. Your card-on-file rule that only hold it for that location for one appointment if they've used Boulevard at another store is beyond outdated. Same with lack of invoicing-- and at no extra cost. We pay enough for all our add-ons and integrations.
4 votes -
Customize Rating Reviews
Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!
4 votes -
Send a secure link to add credit card info from their client profile
For clients who reach out to the salon directly vs. booking online, adding a feature from the profile we create for them that sends a secure link (or sends when prompted) to add their cc info so we have it on file. This would support our booking and cancellation policies without having to ask them for their cc info over the phone, via text or email.
4 votes -
Being able to start a new chart without having to create an appointment for the client.
Being able to start a new chart without having to create an appointment for the client.
4 votes -
incomplete charts search
Could you add more search criteria to search for charts that are in progress and have not been completed? As in a date range and by service staff so it's easy to identify incomplete charts for a range of dates and not by one day only and to filter by staff member.
4 votes -
Can you make it so financing options such as Cherry are directly integrated with BLVD?
I wanted to share an opportunity that could enhance both patient satisfaction and operational efficiency: integrating Cherry Financing with the BLVD platform.
Why this matters:
Cherry Financing has become a popular, trusted option in the aesthetics industry, offering no-hard credit check and flexible financing for patients.
Many clinics, including ours, already use Cherry Financing separately, which means we’re duplicating effort by manually updating patient payment status in BLVD.
Integrating Cherry would streamline the checkout process within BLVD, making it easier for patients to commit to treatments and for providers to manage payments.
How it could work:
API Integration: Cherry offers…
3 votes -
Dot Phrases
For Auto-populating info in charts
68 votes -
Sell a package and redeem a voucher in the same transaction
It would be nice to not have to perform two transactions when adding a package if the service they are receiving applies to that package. Example: if a client has a facial and a B12 shot. They want to add a package for the shot and pay for the facial. It would be nice to "hold" or unclick the shot, add the package and process the payment for the facial and the package , then once the package is added we can select the voucher and close the transaction. (P.S- we used a different system in the past and this…
3 votes -
Time Blocking multiple staff at once
PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)
5 votes -
Deposits for All—Not Just the Online Chosen Ones
Currently, clients are required to pay a deposit when booking online, which is great. However, when appointments are booked by a stylist—in person, over the phone, or through the dashboard or mobile app—there’s no way to collect that same deposit in a consistent way.
The workaround of creating a manual sale and applying an "account credit" is not the same as a true deposit. It’s confusing both for clients and staff, and it adds unnecessary complexity to what should be a seamless process. If the goal is to ensure commitment and protect against no-shows, this functionality really needs to be…
3 votes -
Accommodations Notes for services
In addition to price and time accommodations, include note accommodations for specific services, such as formulas or a special process for a client, rather than having it in notes, which can be overlooked if different providers are servicing a repeat client.
4 votes -
Only allow service to be booked before/after existing services or if it fits a current gap duration
We would like a way to specifically stop a 60 minute service from being booked in a 90 minute gap.
This would lessen gaps created by specific services / bookings.
2 votes -
Remove confirmations and reminders from messages inbox
Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.
5 votes -
Client portal - Ability for Clients to add payment methods for checkout
It would be extremely helpful if the Client portal had a "Wallet" if you will. Where clients can add multiple payment methods for use at checkout throughout any appointment or checkout. This can help for outstanding orders or tickets that need to be closed due to a faulty payment method.
6 votes
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