Overview:
Introduce a visual alert on a customer’s profile when they have canceled their membership, similar to the existing "Past Due" badge. This would help frontline staff quickly identify a client’s membership status at a glance.

Proposed Functionality:

A "Membership Cancelled" badge or alert appears prominently in the customer profile when their membership is no longer active due to cancellation.

Functions similarly to the "Past Due" alert that already exists, drawing attention without needing to click into deeper membership details.

Use Case / Value:

Helps reception, providers, and managers stay informed without digging through account history.

Enables smoother conversations and avoids offering member benefits to clients who’ve canceled.

Supports better customer service and reduces internal miscommunication.